May 23, 2026
Helpdesk Operator – Facilities Management
Location: Bracknell
Pay: £14.45
Full-time | Temporary (3 months)
We are currently recruiting for a Helpdesk Operator to join a leading Facilities Management provider based at the Bracknell. This is a fantastic opportunity to work within a fast-paced, high-profile environment supporting the delivery of essential FM services.
The Role:
As a Helpdesk Operator, you will be the first point of contact for all maintenance and facilities-related queries. You will play a key role in ensuring service requests are logged, tracked, and resolved efficiently while delivering excellent customer service.
Key Responsibilities:
Handling incoming calls and emails from clients and site users
Logging jobs accurately onto the CAFM system
Coordinating with engineers and subcontractors
Monitoring job progress and ensuring SLAs are met
Providing regular updates to stakeholders
General administrative duties to support the FM team
What We’re Looking...
| IR35 Status: |
Unknown Status
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Bracknell, UK
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