292 call handler jobs found

Do you understand the needs of older and vulnerable people? Have you experience in a call centre? Then we’d like to hear from you…. JT Recruit are working in partnership with a local Authority in Derby who are looking to appoint two temporary call handler / responders to join the team. The team is a 24-hour emergency TSA accredited monitoring and response service ensuring that vulnerable people have access to support at the end of the phone or at the touch of a button whenever they need it. You will provide professional call handling services and an appropriate level of assistance to all of its customers that have telecare alarms installed in their own homes. This service supports people who wish to remain living independently for as long as they can. It also brings reassurance to users by ensuring safety within the home. Customers activate a support call at any time 24/7 via the alarm unit installed in their own home and or the sensors attached to it. The Call Handler...

This is an excellent opportunity to work in a purpose-built Monitoring Operations Facility based in Cowley. The role Involves actioning alarms and panic alarms, escalating issues, and will involve some complaint handling. Successful candidates must be able to work 12 hour shifts four times a week. History of call handling and experience in the security industry is advantageous. Shift pattern: * 06:00am - 18:00pm and 18:00pm - 06:00am * Monday to Sunday - Four on, four off. Overtime available * Great customer service, telephone skills, written communication and computer competency is essential for this fast paced and dynamic role with huge scope to develop quickly alongside a growing business. Due to the nature of the business and the regulations in place applicants NEED to be over 18 and have a FULL education/employment history. Successful applicants will need to be employer vetted and Police record checked. Please do not apply if you cannot commit to the hours...

Pyramid8 are recruiting for a call handler for our client based in Horbury. They provide exceptional care across their patient services including physiotherapy, minor surgery. The Patient Services Call Handler is responsible for delivering outstanding patient support through effective management of incoming and outgoing calls. This role involves scheduling appointments, providing clear and accurate guidance to patients, and offering first-line support to address inquiries and concerns * Handle incoming and outgoing calls to address patient inquiries, provide information about services and locations, and resolve any issues. * Schedule and coordinate appointments for all services * Provide exceptional customer service by demonstrating in-depth knowledge of the services provided * Listen to patient needs to ensure a positive outcome to queries. * Remain calm and communicate effectively when dealing with distressed patients You will have excellent customer service...

The role of a North Wales Police Communications Operator, is one of the most rewarding and varied roles you are ever likely to have. This rewarding career offers an opportunity to play a pivotal role in the force and join a unique profession where you can really make a difference and take a great sense of pride in doing so. No two days are the same for our Communication Operators, one minute you could be taking the details of a missing person and the next you could be sending officers to reports of a robbery in progress. Initial investigation- you will be trained to ask initial questions to establish the risk/severity and if there are any lines of enquiry or investigation such as evidence, or forensic opportunities. You will manage expectations of the reporting person providing crime reduction advice and reassurance. Partners- you will work with other emergency services and partner agencies, supporting the work they do and arranging for police involvement where this is needed....

Connaught Resourcing are looking for experienced nurses and paramedics with experience working in emergency/urgent care for 999 telephone triage agency work opportunity based in Nottingham. This is a great opportunity to expand your skillset, develop your telephone triage skills and work for a leading NHS Ambulance Trust. You will be handling category 2 segmentation calls and triaging autonomously to ensure patients are directed to the appropriate pathway following an initial consultation with a call handler. This is a 3 month assignment starting on 02/12/2024 but there may be the option to extend. There is flexibility with working hours. You will need to be available for 2-weeks of full-time training 8:30am-4:30pm (Monday-Friday). Key requirements: - Registered Nurse/Paramedic - Experience working in A&E, Emergency Department or Urgent Care - Must have DBS registered with the Update Service due to proximity of start date. - Telephone Triage Experience...

Connaught Resourcing are looking for experienced nurses and paramedics with experience working in emergency/urgent care for 999 telephone triage agency work opportunity based in Lincoln. This is a great opportunity to expand your skillset, develop your telephone triage skills and work for a leading NHS Ambulance Trust. You will be handling category 2 segmentation calls and triaging autonomously to ensure patients are directed to the appropriate pathway following an initial consultation with a call handler. This is a 3 month assignment starting on 02/12/2024 but there may be the option to extend. There is flexibility with working hours. You will need to be available for 2-weeks of full-time training 8:30am-4:30pm (Monday-Friday). Key requirements: - Registered Nurse/Paramedic - Experience working in A&E, Emergency Department or Urgent Care - Must have DBS registered with the Update Service due to proximity of start date. - Telephone Triage Experience (desireable)...

Opus people solutions on behalf of Northampton Childrens Trust have an exciting opportunity for a Decision Maker to join their Mash Team. Job Title: Decision Maker - Mash Length of assignment: 3 Months Hours per week: 37 Hourly rate:£36 Location: Criminal Justice Centre - Northampton Remote/Office based: No home visits Hybrid working,3 days in the office per week. The MASH team can advise as to whether a family needs early help, and whether they meet the threshold for statutory child protection. The agency decision maker needs to be able to think on their feet, have a good understanding of child protection and children’s social care, and be able to work closely and effectively with other agencies throughout the internal team processes. * Triaging referrals * Making MASH enquiries, speaking to parents, agencies making threshold recommendations – i.e. does it need assessment give direction to MASH Officers (call handlers) If you thrive to make a difference and have 3 years...

We are looking for an experienced Warehouse Operative to join the Subsea Production Systems team in Nailsea for a period of 12 months. This opportunity would suit an individual with a background in Material Control. £16ph 37.5 hours a week Shift patterns: Early Shift - Monday to Thursday 06:00 - 14:15, Friday 07:30 - 12:30, Late Shift - Monday to Thursday 14:00 - 00:00, Friday day off, Saturday and Sunday O.T is also required on occasion @ x1.5. Duties To pick orders, deliver kits to the cell on site for build. Processing goods inwards and placing parts to the correct locations. Unloading/ loading trucks. Cycle counting. Housekeeping. Requirements Warehouse experience essential in goods in picking orders using data scanners. Packing experience would be an advantage. Barcoded warehouse so experience using a data scanner would be nice. Eye for detail Team player but also able to work alone. Counterbalance (B1) current license is required for this role. Flexi/ Bendi...

Peacock Sourcing Limited are currently recruiting for an Administrator to work for their well-established client based in Southwest London. In this role you will be responsible for controlling payments of invoices, email communications between new and existing clients along with organising files and important business documents along with other administrative duties. Please note: The role of Administrator is 90% admin duties and 10% marketing, in instances where appropriate you may be asked to assist with the marketing team in terms of media and email marketing however these responsibilities are small in comparison to the main duties of this role. The ideal person for the Administrator role should be well organised, committed, friendly, punctual, reliable, trustworthy and fluent in both written and spoken English. Working Hours Flexible full-time hours (30 – 40 per week) Pay £12.50 per hour – (Depending on performance you will be given a bonus payment after 3 months) This pay is...

Customer Complaints Case Handler Interaction Recruitment are looking for an experienced case handler for our client based in Hebburn. Location: Head Office Contract: Temporary Ongoing Salary: £12 per hour Shifts: Monday to Friday / 8.30am - 5pm What you will do: The case handler team are the first point of contact with customers who call us after not being able to resolve complaints directly with their local dealership. They’re a customer-centric team who provide helpful information, direction and high-quality service to internal and external customers. Who we’re looking for: If you have experience of working in customer relations in similar industries, you’d probably be really comfortable in this role. Great listeners, who enjoy communicating on the phone. Experienced relationship builders who’s great at engaging with people, making them feel heard and valued. You’re able to ask questions to understand when someone may be vulnerable or where additional support might be...

Loading Bay Operative Are you looking for a temporary position where you can make a difference? Our client, a leading provider of dialogue, document, and e-business solutions, is seeking a motivated Loading Bay Operative to join their team. With over 1,300 dedicated employees in the UK & Ireland, our client delivers outstanding quality and customer focus while promoting innovation. This is an exciting opportunity to be part of a dynamic team and contribute to their service delivery. We have a number of sites advertising across London with great public transport links. Responsibilities: Represent our client professionally, ensuring excellent customer service at all times. Receive, unload and distribute incoming and outgoing deliveries. Handle client inquiries in person and over the telephone. Maintain a neat and tidy loading bay area. Perform relief driving duties when needed. Utilise a forklift truck for various tasks. Process archive files and track signature movements...

Position: Construction Manager / Project Manager Project Type: Cut & Carve of Main Staircase, New Shopfront, and MEPH Infrastructure Upgrades Project Value: £2m Location: Greater Oxford Area Reports to: Head of Projects (Visiting) Job Summary: The Construction Manager / Project Manager will be responsible for overseeing and managing a challenging construction project that involves the cut & carve of a main staircase, installation of a new shopfront, and upgrades to the Mechanical, Electrical, Plumbing, and Heating (MEPH) infrastructure. This project is valued at just under £2 million, and the ideal candidate must be tech-literate, particularly proficient with project management tools like Procore. As this is a satellite project for the company, the role requires someone who can independently run the site, ensuring everything is on track and effectively managed. Strong client-facing abilities and excellent communication skills are essential for this role, as the...

Mailroom Operative We are currently seeking a dedicated and enthusiastic number of individuals to join our client's dynamic team as a Mailroom Operative. This is a temporary full-time position that offers an excellent opportunity to become an integral part of our client's mailroom service operations. Our client has a number of site locations across London with efficient transport links. Responsibilities: Receive, sort, and distribute incoming and outgoing mail with efficiency and accuracy. Provide exceptional customer service, representing our client's organisation in a professional manner. Handle face-to-face and telephone inquiries from clients, ensuring prompt and helpful responses. Maintain an organised filing system and retrieve documents as needed. Book and manage courier items, ensuring timely delivery and receipt. Process archive files and track signature movements using onsite computer systems. Flexibly respond to any client requirements as necessary. Assist with any...

Job Advertisement: Paint Shop Labourer Location: Gateshead, UK We are seeking a hardworking and reliable Paint Shop Labourer to join our team in Gateshead. This is a hands-on role ideal for someone who thrives in a physical and fast-paced environment. Key Responsibilities: * Loading and Unloading: Safely loading and unloading wagons with materials and finished products. * Work Preparation: Prepping items for painting, including degreasing and sanding. * Wrapping Products: Wrapping and packing finished items for safe delivery. * Housekeeping: Ensuring the workspace remains clean and organized at all times. Working Hours: * Standard Hours: * Monday to Thursday: 7:00 AM - 3:30 PM * Friday: 7:00 AM - 1:00 PM * Overtime: * Available on Saturdays and after standard hours (1-hour increments). * Paid at time and a half. What We’re Looking For: * A proactive and physically fit individual who can handle manual tasks. * Attention to...

FULL TIME FLEXIBLE WORK WITH IMMEDIATE START! SHIFTS AVAILABLE AT A BUSY PIZZA FACTORY IN HARROW! (HA3 8NT) Please note that current requirement is for full time - 8 hour shifts 4-5 days per week. Sunday-Saturday PM shift: 14:00pm to 10:00pm Pay Rates starting at: - Day shift £12.00 per hour upto 35.85hrs Overtime - £15.00 per hour after 35.85hrs Please apply online and we will call you back with 1-2 business days! A mandatory job requirement is to handle meat products and be able to work in a chilled area. All applicants must be 18 years or over and have legal right to work in UK - All non-British passport holders must obtain a share code from (url removed) Interview & Induction to be held in Southall We look forward to seeing you soon! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business,...

Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £13.49p/hr Hours: Monday - Friday, 35 hours per week Hybrid Working: 2 days per week in the office after training Contract Type: Temporary - 12 months. Start Date: February 2025 Are you looking for a new role in 2025? We are recruiting now for one of the UK largest finance organisations for Customer Support roles in Edinburgh. At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. You will join a large established team, and be provided with a full 8 week training course to deliver exceptional service to customers across a wide range of products and services. Your responsibilities will include: Provide first class service to customers by acting as a...

We are seeking a reliable and experienced Truck Driver to join our logistics team. The ideal candidate will be responsible for the safe and efficient transportation of goods, ensuring timely deliveries while adhering to all road safety regulations. This role requires a strong commitment to customer service and the ability to handle various types of freight. This is a Monday to Friday role with 1 in 3 Saturdays. Start times are around 0600. This role can a be a temporary on going role or Temp to Perm depending on the candidates preference. This isn't a multi drop role, however drivers will do 2 runs per shift. Duties * Operate lorries in compliance with all traffic laws and regulations. * Deliver goods to designated locations in a timely manner. * Maintain accurate delivery logs and documentation. * Communicate effectively with dispatchers and customers regarding delivery schedules and any potential delays. * Adhere to company policies regarding vehicle...

A unique opportunity to work as a Saw Setter/Operator within a precision-driven manufacturing environment, specialising in producing high-quality components for demanding industries. The role combines hands-on operation of machinery with adherence to rigorous safety and quality standards, ensuring products meet exacting customer specifications. Training will be provided for specialised systems and processes. Who This Job Would Suit This role is ideal for an individual with a background in manufacturing or machining who thrives in a structured, team-oriented environment. It suits someone detail-focused, with a strong understanding of safety protocols, quality standards, and machine operations, who is also eager to develop their technical skills further. Key Responsibilities Follow detailed workplace instructions and quality procedures to meet production goals. Inspect, maintain, and operate machines safely, ensuring all controls and safety features are in good order. Select...

Site Manager Lake District 12 Month Contract This Site Manager’s role is with one of the UK’s leading main contractors. They have an excellent reputation and build some of the country’s most iconic buildings. They are a diverse organisation covering most sectors of the built environment and this specific role is within their fit out and refurbishment division. Projects are varied ranging from £500k - £50million in the commercial, retail and public sector. The Role We are looking for a Site Manager (site-based lead) who has the ability to lead and the take ownership of a refurbishment scheme on a government building. * Overall responsibility for the success of a project ensuring it is handed over on time, to the client’s expectations and within budget. * Manage project programme. * Manage quality expectations and ensure these are achieved. * Assist with site establishment and site logistics. * Manage all requirements for Health, Safety and environment compliance. *...

We are recruiting for a Project Officer for a leading Aerospace organisation based in Broughton, This is a hybrid role with 3 days a week on site, 2 days WFH. We are looking for someone who has experience with payroll implementation. KEY ACCOUNTABILITIES Responsible for planning, leading, organising and motivating project teams, to ensure they achieve a high level of performance and quality expected by our clients and key stakeholders Creation of robust project plan as well as coordination and execution of project deliverables in line with the project plan on time and budget ensuring the quality expected by our clients and key stakeholders Design and implement project workshops and deliver to the relevant stakeholders if required Execute day-to-day project tasks ensuring that timelines are met Monitor, track and report project progress and status Record and proactively resolve project issues and risks in a timely manner,  escalating when necessary Communicate with clients and key...