140 customer liaison officer jobs found

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

Reviews & Appeals Officer Location: Romford Job Type: Temporary Duration of booking: 6 months with possible extension Proposed start date: ASAP Pay Rates: £22.55 per hour PAYE inclusive of holiday pay Hours / Working Days: 36 hours per week / Monday to Friday, 9am – 5pm – Hybrid role Sector: Healthcare Based: Office / Hospital Role Purpose The Reviews & Appeals Officer is responsible for conducting independent reviews and appeals relating to homelessness applications, suitability of accommodation, housing register decisions, and tenancy matters in line with the Homelessness Reduction Act 2017 and related housing legislation. The role supports the Council in delivering fair, lawful, and customer-focused housing decisions while minimising legal risk and improving outcomes for residents facing housing need or homelessness. Key Responsibilities * Conduct statutory homelessness and housing reviews and produce legally compliant written decisions. * Review...

Resident Liaison Officer (RLO) Birmingham £19.05 per hour Ongoing Contract We are currently recruiting for an experienced Resident Liaison Officer to support a planned works programme within the social housing sector, focusing on kitchen and bathroom surveys across Birmingham. This is an excellent opportunity for someone with strong customer service skills and previous experience working within social housing, planned maintenance or refurbishment environments. Requirements: Previous experience as a Resident Liaison Officer or in a similar customer-facing role within social housing Strong communication and organisational skills Ability to build positive relationships with residents and contractors Full UK driving licence For more information or to apply, please submit your CV today. Alternatively, you can call Kay directly on (phone number removed)

We're Hiring: Resident Liaison Officer - Bristol 🚨 Are you a people person with excellent communication skills and a passion for helping communities? We're looking for a dedicated Resident Liaison Officer to join our team in Bristol! 📍 Location: Bristol 💼 Role: Resident Liaison Officer What you'll do: * Act as the key point of contact between residents, clients, and site teams * Keep residents informed about planned works and project updates * Handle enquiries, concerns, and support residents throughout projects * Build positive relationships within local communities * Help ensure works are delivered smoothly with minimal disruption What we're looking for: ✔ Strong communication and customer service skills ✔ Experience in housing, construction, or community engagement (preferred) ✔ Organised, proactive, and compassionate approach ✔ Full UK driving licence (preferred) If you're ready to be the friendly face that keeps residents informed and supported, we'd love to hear from...

PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Telford on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is...

Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council’s resources, including accommodation and financial resources, are...

Job Title: Tenant Liaison Officer Location: Ashford Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement * Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied * viewings, property inspections, or similar customer facing roles. You’ll be engaging directly with residents at * their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book * installations. If you enjoy being out on the road, talking to people, and making a difference in your * community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency,...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

Assistant Site Manager Location: Crewe Type: Freelance Day Rate: Competitive day/hourly rates We are currently seeking an experienced Assistant Site Manager to join our freelance residential housing team on a long term role in Crewe. This is a great opportunity to work with an established team on new build housing project this role requires a minimum of 2 years experience within timberframe residential new builds. Key Responsibilities Support day-to-day site operations alongside the Site Manager Coordinate finishing trades across multiple plots Manage snagging lists and ensure defects are closed out efficiently Carry out quality inspections at key stages of build Support customer care processes, including plot handovers and demonstrations Liaise with subcontractors to maintain programme and quality standards Assist with health & safety compliance on site Ensure all homes meet company and NHBC (or equivalent) standards Maintain clear communication with site teams,...

Belmont Recruitment are currently looking to speak with HMO/Housing Management Officers, to work an initial 6 month contract position that we have available in the Blackburn area. An opportunity has arisen for a Housing Management Officer to join a dedicated team delivering high-quality housing services. This role is ideal for someone passionate about supporting tenants, managing tenancies effectively, and making a positive difference in local communities. Key responsibilities: * Deliver a proactive housing management service to help customers sustain their tenancies. * Manage rent accounts, address arrears, and support benefit claims. * Minimise void losses by ensuring properties are swiftly re-let. * Respond to anti-social behaviour and promote safe, supportive neighbourhoods. * Carry out tenancy sign-ups, inspections, and health & safety checks. * Liaise with contractors and partner agencies to ensure effective service...

Waste Segregation Officer - Reading Holiday cover / sicknes cover - IMMEDATE WEDNESDAY, THURSDAY, FRIDAY, SATURDAY AND SUNDAY Part time 08.00 - 3pm IMMEDIATE MUST HAVE SAFETY BOOTS AND HIVIZ About the role As a Waste Segregation Officer you'll be contributing to an ever-growing established company that's helping customers reduce their impact on the environment, conserve natural resources and reduce landfill. What will I be doing? You will be organising our customers waste from bin bags into the correct recycling and non-recycling bin locations. You will also be on our customers site and will have to liaise with our customers if there are any issues or additional requirements. What are the requirements? You must be able to demonstrate reliability, good communication skills and a willingness to want to help our customers create a cleaner environment. Excellent attention to detail as you will be organising our customers waste into recycling and non recycling bins....

Carrington West are assisting their local authority client based in the South East in their search for a Senior Planning Enforcement Officer to join their Town Planning Department. This will be offered on an initial 3-month contract. The authority are looking for support with a backlog of cases due to movement within the team.   We are looking for an experienced Senior Planning Enforcement Officer with recent local authority experience and the ability to hit the ground running in picking up their own caseload, carrying out investigations and writing reports. This is a customer-focused role so you must be able to communicate clearly and liaise with a wide range of stakeholders   Our client is willing to offer a flexible working situation, with an expectation of site visits / office presence required of twice a week.   Interviews are due to take place in the next few weeks, if this post is of interest, please do get in touch at your earliest convenience to discuss. Further...

Senior Customer Relations Officer 6-Month Contract | Hybrid – Croydon | Up to £330 per day We are currently supporting a leading global insurance organisation with the appointment of two Senior Customer Relations Officers on an initial 6-month contract basis. This position sits within the customer relations and complaints function, focusing on complex complaint investigations and Financial Ombudsman Service (FOS) referrals across general insurance products. The successful candidates will play a key role in delivering fair customer outcomes while ensuring regulatory compliance and maintaining high service standards. Overview: The role is responsible for managing complex and escalated customer complaints from receipt through to resolution, including cases referred to the Financial Ombudsman Service. You will work closely with internal stakeholders, claims teams, underwriting and legal functions to investigate concerns thoroughly and deliver well-reasoned final responses in line...

We are recruiting a Marketing Specialist / Coordinator for our client who are a leading diagnostic solutions and medical equipment provider based in Milton Keynes for a 3 month contract with the possibility of going perm . To assist in successfully delivering all aspects of marketing activity for specific projects as agreed with the permanent Marketing Specialist and the Marketing Director. Key responsibilities: * The delivery and management of selected company events and trade exhibitions including the annual customer user symposium * The development of all PR activity – including research of potential opportunities, copy development and distribution * The development and implementation of a successful scientific marketing campaign * Development and execution of an effective social media strategy for the business * Liaising with internal stakeholders to generate copy and liaising with designers and printers. * Ensuring that the copy and content on the company website...

Despatch Administrator (Temporary Maternity Cover) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. An Exciting Opportunity: Temporary Despatch Administrator (Maternity Cover) A Little Bit About Us…. Muntons is a leading global supplier to the food and drinks industry, producing around 240,000 tonnes of malted products annually. We serve a wide range of customers, from global multinational drinks companies to regional food and beverage producers, as well as start-ups and small independent craft brewers across the world. Malt is the essential raw material for beer and malt whisky, and our malted ingredients are also key components in various food, drink, and baking applications. This role comes at an exciting time for our business. We have recently invested over £13 million in our grain intake and maltings facility, which we believe is now one of...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: System Administrator Location: Castle Donington / 1 day on site Contract Type: 6 months contract with potential to go perm Job Purpose To provide systems administration support across the Platforms team systems landscape. The role supports key operational capabilities including contract and project management, safety and audit processes, and where applicable, change control and contract variations. The successful candidate will ensure accurate administration, documentation, and data management across multiple systems, maintaining timely updates to logs, records, and...

Job Advertisement: Operations Specialist Location: UK (Home/Solihull Office-based) - at least once a week in the office Contract Length: 3 months rolling basis Working Hours: Monday to Friday, 8:30 to 17:30 IR35 Status: Inside IR35 Rate: 23.00ph Are you an organized, proactive professional with a passion for operational excellence? If so, we have an exciting opportunity for you! Our client is seeking a talented Operations Specialist to join their dynamic team on a fixed-term contract. This role is perfect for someone who thrives in a fast-paced environment and is eager to support project delivery in a consultancy or services setting. Role Purpose As an Operations Specialist, you will play a vital role in ensuring the smooth delivery of projects, maintaining financial accuracy, and upholding operational governance. Collaborating closely with Project Managers, Engagement Managers, Resource Managers, Finance, and Credit Control, you'll be responsible for project setup,...

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for an Executive Assistant to join our client, Warwickshire County Council. Job Title: Executive Assistant Pay rate: £16.08 per hour Duration: Temporary for three month’s (with potential extension) Hours: Full time (37 hours per week) Location: Warwick Start Date: 1st June What does the job entail? On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for an experienced Executive Assistant to provide high-level administrative and executive support on a temporary sickness cover basis. This role requires a proactive and highly organised individual who can confidently support senior stakeholders in a fast-paced Local Authority environment. You will achieve this by: • Providing high-level administrative and executive support to senior leaders • Managing complex diaries, inboxes, and meeting schedules • Preparing reports, documents, presentations,...