20 customer service advisor jobs found in Cumbernauld

Customer Service April start date £12.21 per hour weekly pay Temporary contract minimum 6 months - potential to go perm Cumbernauld Hours of work: 40 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; * Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. * Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. * Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to resolve customer problems. * Track and document inbound support...

Part Time Customer Service April start date £12.21 per hour weekly pay Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. *Must be able to do 1 week of full time training* Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; * Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. * Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. * Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to resolve customer...

Exciting Customer Service Opportunity! Start Dates: April/May Pay Rate: £12.21 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: * Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. * Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. * Troubleshoot Issues: Identify the root cause of problems and use resources to resolve them efficiently. * Document Support Requests: Track and document inbound support requests, ensuring accurate notation of...

Part Time Customer Service April/May start date £12.21 per hour weekly pay Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. *Must be able to do 2 weeks of full time training* Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; * Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. * Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. * Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to resolve...

Customer Service Monday - Friday 35 hours £23,500 6 month contract May start date Glasgow Do you have outstanding customer service skills? Have experience dealing with vulnerable or elderly customers? Want to workfor a leading financial company? I am recruiting on behalf of a leading financial services client who are looking to grow their customer service team! What will you be doing? * Provide outstanding customer service through inbound calls * Respond to customer inquiries regarding transactions and financial products * Offer guidance and information on account features, terms, and services * Assist customers with managing their accounts, including balance inquiries, transactions, payments, and fraud-related issues * Resolving any customer complaints effectively, ensuring a positive resolution in line with company policies * Ensure that empathy & compassion are used when dealing with particularly difficult situations such as bereavements * Process account changes for...

Job Advertisement: Inbound Customer Service Representative (Credit Cards) Position: Inbound Customer Service Representative (Credit Cards) Contract: 6-Month Contract Location: Rosyth (Hybrid after training) Hours: 37 hours per week, between 8 AM - 8 PM, Monday - Sunday Salary: £13.52 per hour Start Date: ASAP Benefits: Free on-site parking About the Role: We are seeking a dedicated and customer-focused Inbound Customer Service Representative to join our team in Rosyth on a 6-month contract. In this role, you will be the first point of contact for our customers, providing exceptional service and support regarding their credit card inquiries. Key Responsibilities: * Handle inbound customer calls and resolve credit card-related queries. * Provide accurate information and assistance in a friendly and professional manner. * Maintain up-to-date knowledge of our credit card products and services. * Document customer interactions and update account information as needed. * Collaborate...

Job Advertisement: Inbound Customer Service Representative (Credit Cards) Position: Inbound Customer Service Representative (Credit Cards) Contract: 6-Month Contract Location: Rosyth (Hybrid after training) Hours: 37 hours per week, between 8 AM - 8 PM, Monday - Sunday Salary: £13.52 per hour Start Date: ASAP Benefits: Free on-site parking About the Role: We are seeking a dedicated and customer-focused Inbound Customer Service Representative to join our team in Rosyth on a 6-month contract. In this role, you will be the first point of contact for our customers, providing exceptional service and support regarding their credit card inquiries. Key Responsibilities: Handle inbound customer calls and resolve credit card-related queries. Provide accurate information and assistance in a friendly and professional manner. Maintain up-to-date knowledge of our credit card products and services. Document customer interactions and update account information as needed. Collaborate...

Customer Service Advisor Location: Edinburgh City Centre Pay: £14.02p/hr Contract: Temporary (6 months, potential for extension) Start Date: 29th April Working Hours: Monday - Friday, rotating shifts (7am-8pm) + 1 Saturday every 4 weeks (9am-2pm, with a weekday off in lieu) Hybrid Working: Office-based for the first 2 months, then 3 days remote (subject to approval) Join a Leading Financial Institution & Kickstart Your Career Are you a great communicator who thrives in a fast-paced, customer-focused environment? Lloyds Banking Group is looking for Customer Service Assistants to support Business Banking customers with expert guidance over the phone. This is an excellent opportunity to build your career in financial services with full training, career progression opportunities, and a supportive work environment. Why Apply? Competitive Pay: £14.02 per hour with weekly pay Hybrid Flexibility: Work from home three days per week after training programme completed Career...

Customer Service Advisor Location: Edinburgh City Centre Contract: Temporary (6 months, potential for extension) Start Date: 28th April Working Hours: Monday - Friday, rotating shifts (8am-8pm) + 1 Saturday every 4 weeks (9am-4pm, with a weekday off in lieu) Hybrid Working: Office-based for the first 6 months, then 3 days remote (subject to approval) Join a Leading Financial Institution & Kickstart Your Career Are you a great communicator who thrives in a fast-paced, customer-focused environment? Lloyds Banking Group is looking for Customer Service Assistants to support mortgage customers with expert guidance over the phone. This is an excellent opportunity to build your career in financial services with full training, career progression opportunities, and a supportive work environment. Why Apply? Competitive Pay: £14.47 per hour with weekly pay Hybrid Flexibility: Work from home three days per week after the initial six months Career Growth: Structured training and...

Job Title: Customer Service Advisor Location: Edinburgh City Centre Contract : Temporary Start Date:28th April Working Pattern: Monday - Friday 8am-8pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate: £14.47 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be...

Customer Service Exciting Opportunity: Join Our Outbound Customer Service and Sales Advisor Team! Are you confident, outgoing, and ready to thrive in a fast-paced environment? We are looking for 5 talented individuals to join our Outbound Customer Service and Sales Advisor Team team starting in March/April. This is a fantastic chance to be part of a dynamic business, upselling a product that our customers are already using - so the potential to succeed is already built-in! What we're offering: Base Salary: £25,500 per year Bonus: £4,000 - £8,000 annually Working Hours: Monday to Friday, 8am - 4.30pm Contract Type: Temp to Perm Role: Working on a dialler system, reaching out to existing customers to upsell Start Date: April 2025 What we're looking for: Confident, outgoing individuals who are eager to make an impact Someone who thrives in a fast-paced, target-driven environment Excellent communication skills and a positive attitude Previous sales experience is a plus, but not...

In Branch Customer Digital Services Advisor | Banking | Glasgow | 6 Months FTC | £59k per annum - 28 days holiday + Bank Holidays + 4% Pension Contribution Pro Rata | Full time (5 days per week) in bank branch | Financial Services (Retail Banking) | Customer Services | Training / Coaching Our Retail Banking client is seeking highly motivated and personable customer facing Customer Advisers to engage with customers coming into the bank to promote and champion online banking and digital services available to them. Acting as experts you will promote the bank's mobile banking apps and help customers in branches to use all of the facilities available to them online and encourage customers to use the bank's digital channels. Your high-level Customer Service skills will be essential to your success in this role. It is likely that within your initial 6 months, you will operate from 2 separate branches. Full training on digital and technology services will be provided with no...

In Branch Customer Digital Services Advisor | Banking | Glasgow | 6 Months | £400/day (inside IR35) | Full time (5 days per week) in bank branch | Financial Services (Retail Banking) | Customer Services | Training / Coaching Our Retail Banking client is seeking highly motivated and personable customer facing Customer Advisers to engage with customers coming into the bank to promote and champion online banking and digital services available to them. Acting as experts you will promote the bank's mobile banking apps and help customers in branches to use all of the facilities available to them online and encourage customers to use the bank's digital channels. Your high-level Customer Service skills will be essential to your success in this role. It is likely that within your initial 6 months, you will operate from 2 separate branches. Full training on digital and technology services will be provided with no previous experience is required. However, if you have previously worked...

Customer Service Exciting Opportunity: Join Our Outbound Customer Service and Sales Advisor Team! Are you confident, outgoing, and ready to thrive in a fast-paced environment? We are looking for 5 talented individuals to join our Outbound Customer Service and Sales Advisor Team team starting in March/April. This is a fantastic chance to be part of a dynamic business, upselling a product that our customers are already using - so the potential to succeed is already built-in! What we're offering: Base Salary: £26,208 Bonus: £4,000 - £8,000 annually Working Hours: Monday to Friday, 8am - 4.30pm Contract Type: Temp to Perm Role: Working on a dialler system, reaching out to existing customers to upsell Start Date: April 2025 What we're looking for: Confident, outgoing individuals who are eager to make an impact Someone who thrives in a fast-paced, target-driven environment Excellent communication skills and a positive attitude Previous sales experience is a plus, but not required -...

HR Advisor 6 Month Contract Helensburgh On Site Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile public services clients. They are currently looking for a HR Advisor to join them for a 6 month contract. Reason for the Role: To conduct individual consultation meetings as part of contract restructuring activity Purpose of the Role: The ER Adviser will be the main point of contact for employees for individual consultation meetings relating to the contract restructuring activity To provide delivery of people manager role covering aspects of the restructuring activity...

Customer Support Advisor Working hours: 8 AM - 6 PM (core hours 9 AM - 5 PM). Weekend working: May be required weekend working 9 AM - 2 PM on Saturday or Sunday, with the remaining hours made up during the week, totalling 35 hours. Pay: £14.02p/hr Contract: 6-month temp rolling contract based on performance. Hybrid Working: 100% office-based during training, which could last up to 6 weeks. Then following manager sign-off you will be able to work from home 3 days per week. Start date: 12th May Location - Edinburgh City Centre Lloyds Banking Group are one of the largest financial institutions in the UK, and are currently recruiting for individuals to join their team in May. You will be providing a high level of personalised service to a large customer base, taking inbound calls and updating customer records. Responsibilities Deliver customer services within a specified area of expertise, ensuring accuracy and customer satisfaction. Provide technical advice and guidance to...

Lead Reporting and Data Analyst 3-month interim contract to start March 2025 West Midlands £400 per day Inside IR35 (via umbrella) Hybrid with requirement as 1 day per week in person CV's are being reviewed immediately and interviews will be taking place week commencing 24th March 2025. You will lead in the designing and maintenance of statutory and operational reporting for Children’s Social Care, providing expert knowledge and guidance to teams and people on technical best practice and manage a team of 3 Data Analysts. Your Role as Lead Reporting and Data Analyst: Effectively communicate business requirements clearly to the team to ensure joint understanding, and working closely with the Mosaic development team to keep up to date with the changes on the case management system which then needs to be reflected in our statutory and operational reports Ensuring that the architecture of the data warehouse is fit for purpose Ensuring data accuracy in all reports the team produces,...

Job Title: Service Centre Consultant Location: Glasgow Contract Type: Temporary Start Date: 20th May 2025 Pay Rate: £14.02 per hour Working Pattern: Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm. Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training) About the Opportunity: Helping over a million business banking customers with their day-to-day needs has never been more important. As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence. We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role. As a key member of the Service Centre, you'll need experience of speaking to...

Job Title: Customer Service Assistant Location: Edinburgh City Centre Contract : Temporary Start Date:28th April Working Pattern: Monday - Friday 8am-8pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Pay Rate: £14.47 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages New Business Team Based in or contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be...

Job Title:                   Chief Engineer (Maintenance Manager) Reports to                Deputy Contract Manager / Contract Manager Location:                   British Embassy Mogadishu may be required to travel to other project locations on request of project manager. Key Result Areas:                        Client and Customer Satisfaction in each Area and all aspects of Service delivery throughout the contract. Detailed, timely and accurate reporting. 2.  Qualifications, Experience and Skills The Chief Engineer must hold Engineer Status with a UK recognised Institute or Professional Body: Essential: Good understanding and working knowledge of codes of practice, British Standards and good working practices across all Hard Facilities Management trade groups. Must hold NVQ level 5 or equivalent in main trade qualification. 9 years relevant post qualification experience. 18th Edition Wiring Regulations City & Guilds 2391 Inspection and testing F gas Registered or hold...