Nov 15, 2025
Income Officer
Location: North London
Salary: £35,425 per annum
Hours: 37.5 per week
Contract: Permanent
Are you passionate about supporting residents to sustain their tenancies and achieve financial stability? We're looking for a motivated and customer-focused Income Officer to join a dedicated housing team, helping to ensure that residents receive an effective, supportive and fair income management service.
The Role
You will take ownership of a defined patch of properties, providing a proactive and efficient rent collection and arrears recovery service. This is a varied and rewarding position where you'll combine strong communication and negotiation skills with empathy and problem-solving, ensuring tenants are supported to manage their rent commitments and sustain their tenancies.
Key responsibilities include:
Managing rent accounts, identifying arrears early and taking appropriate action to prevent debt escalation.
Working closely with residents to provide...
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1 Effingham St, Rotherham S65 1AJ, UK
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