22 resident liaison officer jobs found in London

Company: My client is an established refurbishment contractor with a strong presence across London and the Southeast. Their commitment to excellence drives them to delivering successful projects, within the prearranged time frame, and to the satisfaction of the clients and residents. Position Overview: They are seeking a customer service focused Resident Liaison Officer to join their team. This contractor is completing various FRA Works across South London. Scope of works includes Fire Door Remediation and Installation, Penetration Sealing, Intumescent Coatings etc. My client is interested in candidates with a pre-existing knowledge of Social Housing schemes and preferably have some understanding of Fire Safety. Key Responsibilities: * Serve as the primary point of contact for residents. * Addressing inquiries and complaints with professionalism and empathy. * Host monthly meetings for tenants, clients and contractors. * Produce regular progress reports. * Maintain...

Company: My client is an established refurbishment contractor with a strong presence across London and the Southeast. Their commitment to excellence drives them to delivering successful projects, within the prearranged time frame, and to the satisfaction of the clients and residents. Position Overview: They are seeking a customer service focused Resident Liaison Officer to join their team. This contractor is completing internal refurbishment packages in various areas within West London. Scope of works includes Kitchen and Bathroom upgrades, internal decorations, communal improvements etc. They want someone who is a confident communicator, who has strong understanding of social housing refurbishment schemes and has experience managing tenants whilst internal refurbishment works are ongoing. Key Responsibilities: * Serve as the primary point of contact for residents. * Addressing inquiries and complaints with professionalism and empathy. * Host monthly meetings for...

Company: My client is an established refurbishment contractor with a strong presence across London and the Southeast. Their commitment to excellence drives them to delivering successful projects, within the prearranged time frame, and to the satisfaction of the clients and residents. Position Overview: They are seeking a customer service focused Resident Liaison Officer to join their team. This contractor is completing a mix of internal and external refurbishment works across various areas within North London. Scope of works includes Kitchen and Bathroom Upgrades, Window and Door Installation, Brickwork and Concrete Repairs, Roofing Works. My client is interested in candidates with a pre-existing knowledge of Social Housing schemes and the processes involved in refurbishment projects. Key Responsibilities: * Serve as the primary point of contact for residents. * Addressing inquiries and complaints with professionalism and empathy. * Host monthly meetings for tenants, clients...

Company: My client is an established refurbishment contractor with a strong presence across London and the Southeast. Their commitment to excellence drives them to delivering successful projects, within the prearranged time frame, and to the satisfaction of the clients and residents. Position Overview: They are seeking a customer service focused Resident Liaison Officer to join their team. This contractor is completing external refurbishment packages in various areas within East London. Scope of works includes windows, doors, external decorations, balconies, roofing etc. They want someone who is a clear communicator, who has strong understanding of social housing refurbishment schemes and has experience working on longer contracts. Key Responsibilities: * Serve as the primary point of contact for residents. * Addressing inquiries and complaints with professionalism and empathy. * Host monthly meetings for tenants, clients and contractors. * Produce regular progress...

Resident Liaison Officer –Internal Refurbishment - Wandsworth Position: Resident Liaison Officer – Kitchens & Bathrooms Project Location: Wandsworth 6 month contract - Good rates! Position: Resident Liaison Officer required for a internal refurbishment (Kitchens and Bathrooms) project in Wandsworth, reporting to a Site Manager. Project: The project is a £3 million internal refurbishment framework consisting of street properties and blocks. Work includes new kitchens and bathrooms. Company Overview: Our client has established itself as one of the largest and most successful providers of refurbishment of social housing residential schemes. They undertake projects up to £20 million in and around London and the South East. They pride themselves on staff retention and training and due to structured successful expansion, they are a top 5 in their sector. Role/Duties? * Kitchen and bathroom surveys * Make initial contact with tenants * Build customer confidence *...

Resident Liaison Officer Based in Letchworth Temporary contract £14.09Per Hour PAYE Scattered addresses main office is in Letchworth SG6 Needs to drive Work is a SHDF retrofit project, previous experience not necessary but desirable. Main duties and responsibilities To work closely with the tenant to arrange work schedules that are satisfactory for both our client and the tenant. To ensure that operatives communicate in a timely and accurate manner about the progress of work, to enable the post-holder to communicate updates to the tenant. To re-schedule jobs in the event of an unplanned absence of an operative, and to contact the customer directly to agree any changes. To write letters to residents affected by works in conjunction with supervisors/surveyors/managers and also the PR & Comms team if the numbers of recipients dictates. Overall context and purpose of the role:The resident liaison officer is responsible for working closely with the tenant to agree work...

Resident Liaison Officer Ideally Immediate Start 11 Week Contract - work until the end of Jan 2025 Based on Site in Brixton Negotiable Day Rate Ideally Full Licence and Access to a vehicle Skilled Careers are currently working with a market leading main contractor with nearly 100 years of expertise within the construction industry. The company in question adopt a supportive and successful work environment, where individual growth is the maximum priority. They are currently hiring for an Resident Liaison Officer (RLO) to join there construction division on a contract basis. You will play a key role of being a main point of contact for all residents, delivering excellent customer care to ensure work programs are met. Key Responsibilities: Booking appointments and managing schedules. Handling resident complaints and issues with professionalism and efficiency. Maintaining property records and conducting validation and customer satisfaction surveys. Facilitating...

A Housing association is currently looking for a number of Housing Administrative Assistants on a temporary basis for about 3 months Key responsibilities are as follows Liaising directly with our residents and providing them with a great service through your interactions with them Key support in the newly formed External Managing Agent department Supporting the Property Managers and Housing Officers in their day-to-day tasks Assist with tenancy reviews due to September deadline to convert fix term/probationary tenancies into full assured tenancies Assist with new build handover admin tasks from our delivery team into EMA team PAYE £14.18 & Umbrella £18.64 Essential requirements Must have a solid and consistent work history in customer service, would consider hospitality background Must be immediately available or on short notice Good on Word & Excel

Great opportunity with this Central London Borough working within the Climate change and Sustainability team Reporting to the Head of Climate Change & Sustainability This is part of the Climate Change and Sustainability Team, within the Environment, Neighbourhoods and Growth department. The role will contribute towards the council's ambitious target of achieving net zero by 2030 and delivery of the council's Climate Action Plan. The role will be required to undertake contract management of the council's numerous energy contracts, ensuring a transition to a low carbon future while obtaining value for money for the council and its residents. The role will have regular contact with leading councillors and senior officers and will give advice to cabinet members and directors on energy and sustainability. The role will represent the council with external contractors, partners and other organisations input has an impact on use council resources and the ability to deliver...

Repairs Complaints / Compliance Officer Role to start ASAP SE London On-going contract position - 3 days on site and 2 day working from home Between £24-27ph PAYE Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day repairs service to residents and front-line staff. The role will include answering the phone, supporting management in compiling reports and monitoring KPIs and dealing with day to day queries from front line staff, ensuring they are routed appropriately within the team. Managing a caseload of complaints received from our Residents and Service Users received via the following platforms: email, telephone, and our online resident portal. Consult with and develop engagement process with all relevant colleagues within the Property Services Division. Collate information and prepare a stage 1 complaint response. Review the information provided, ensuring it has...

Great position with this London Borough who provide end to end MEP Design and Build services. Working within a small team you will be responsible for the specification, design and project delivery for the Electrical Design Services within the built environment team Outline To provide a professional electrical engineering service, inspecting, fault finding, specifying remedial works, designing new electrical systems, undertaking procurement, acting as contract administrator and project manager for contracts on site. Duties and Responsibilities: 1. Manage multiple projects at any one time, both during the design stage and while on site, ensuring projects are delivered on time and to budget. 2. Prepare reports for Committees, Area Forums, Working Parties, Client Organisations, Tenant Associations, and External Agencies and other stakeholders. Arrange and attend such meetings as required where a high degree of resident and stakeholder consultation takes place....

SEN TA with Specialism in Challenging Behaviours Hours of Work: 8:30 AM – 3:30 PM, Term Time Pay: £85-£100 per day Location: Islington Job Type: Full Time, Long Term About the school: Our vibrant and inclusive nursery and primary school is a place where every child is encouraged to grow into a confident, happy all-rounder with a love of learning. We pride ourselves on offering a broad and dynamic curriculum in multi-age classrooms, which not only nurtures the academic potential of each child but also fosters the development of social, emotional, and life skills that will serve them well beyond the classroom. Our school operates as a close-knit, 1-form entry community, where staff collaboration is highly valued, and each member plays an integral role in the success of our students. With small class sizes, you’ll have the opportunity to form strong bonds with pupils and colleagues alike. Our teaching philosophy centres around developing the whole person—mind, body, heart, and...

Interim Electrical Inspector Location: North London/Hybrid Rate: £45.83 per hour (umbrella) About the Role: We are seeking an experienced Interim Electrical Inspector to join a North London Local Authority. This role is ideal for a seasoned professional with a strong background in electrical installations within domestic and residential buildings. The position offers a hybrid working arrangement, allowing flexibility between on-site and remote work. Essential Qualifications: * City & Guilds (Level 3) or equivalent * IEE Wiring Regulations 18th Edition * UK recognized qualifications Experience: * 5+ years in a similar role, with extensive knowledge of electrical installations in domestic and residential buildings (communal areas). Skills: * Proficient in written and verbal communication * Proficient in MS Office Packages (Word, Outlook, Excel) * Knowledge of Microsoft Teams Typical Tasks: * Conduct surveys of low and high-rise buildings * Prepare...

Senior Digital Analyst (HR and Payroll Systems) Local Authority Hackney Flexible Working - (Potential need to travel to the office Twice a month) Hackney Based Monday to Friday 09:00-17:00 37.5 Hours per week 3 Month Contract (Possibility for extensions) £170 - £200pd Umbrella I am currently recruiting for a Senior Data Analyst for a client in the London Borough of Hackney., The successful candidate will act as key contact and coach for the internal team to investigate and resolve user support queries and apply changes in response to ad hoc requests, liaising with MHR support desk where appropriate Roles and Responsibilities: Actively promote delivery of a high quality user experience across all areas of the ICT service, including fit for purpose systems and guidance, and high standards of access, availability, usability, usefulness and excellent standards of service. Lead a team providing an excellent user centred service that supports users to get full value from the...

Social Work Officer Haringey £23/hr Start date: ASAP Full Time: Mon - Fri 36/hrs a week Contract: 3 - 6 months with chance of extension Hatched Recruitment is looking for a Social Work Officer in the Haringey area. Job Purpose: 1. Working within strengths-based model of practice and holding a non-complex caseload to support residents to improve their independence and wellbeing by working closely with partners and maximizing the use and benefit of community resources. 2. Undertake strengths-based assessments, reviews and support planning that enable residents to maximize their independence, improve quality of life and build their resilience. 3. Provide practical support to residents and carers, that helps support them such as accessing living aids: accessing the welfare benefit system in order to provide advice and information to service users. 4. Assist in arranging short term care and in providing clients and carers with respite to reduce carer breakdown 5....

Job Title: Fire Safety Officer Location: Newham, London Duration: 3 - 6 months temp assignment with view for further extension thereafter Day Rate: £268.58 per day PAYE or £346.05 per day Umbrella This role will act as an active technical member managing all aspects of fire safety across the Council housing assets ensuring are maintained and improved. To provide an operational fire safety management function for all Council owned and managed housing assets delivering continuous improvement in resident safety. Supporting compliance with both statutory and non-statutory fire safety legislation and associated building regulations. To carry out fire risk assessments across all of the council's housing stock Ensuring the FRA programme is delivered on time and to the required standard through the application of a quality assurance programme Ensuring compliance with legislation through the use of performance data, risk assessments and audits of Council owned and managed housing...

Client Local Authority in Ealing Job Title Financial inclusion officer Pay Rate £20.52 an hour PAYE Hours 35 hours Mon to Fri (09:00:AM - 05:00:PM) Duration Initial 3 month contract Location OFFICER BASED in Ealing -Agile working will include min 3 days in office and visits 1 day with I day WFH. All applicants MUST have UK driving license and own vehicle Description PURPOSE OF ROLE: >To comply with Ealing Council's Code of Conduct, Equality & Diversity policy and Health & Safety policy. * Improve the outcomes for Ealing residents by providing a customer orientated service in line with Council values and objectives. * To minimise the impact of welfare reform on residents in council or temporary accommodation through the provision of support with income maximisation, employment/training advice, budgeting and money/debt management. * To establish key partnerships and working relationships with internal departments and other agencies to help residents...

Location: East London Hybrid (2 days in the office, 3 days work from home) Salary: £24.13 (PAYE) per hour / £30.10 (Umbrella) per hour Temp for 3 months with possible extensionWe are seeking a Tenancy Specialist to provide high-level expertise on tenancy-related matters including Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse, and legal action for tenancy enforcement. The successful candidate will be responsible for case management and will work closely with field-based officers to ensure effective investigation of cases and that the most appropriate, cost-effective, and proportionate action is taken. Day to Day of the role: Manage all tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. Effectively manage anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Decide on the most appropriate action against...

Inclusion Support Teaching Assistant Q - Are you a Graduate looking to begin your career supporting Young People? An exceptionally high-achieving Secondary School in Bromley are looking for an Inclusion Support Teaching Assistant, to help embody their ethos of "creating not only a school, but a community of pupils, parents and teachers brought together by their shared dedication to doing whatever it takes to achieve success". The perfect hard-working, resilient graduate to join their exceptional team! As a Inclusion Support Teaching Assistant, you will be working alongside pupils with complex behavioural needs who require some additional guidance from a positive and assertive role model! You will support with their everyday routine and keep them engaged and motivated to learn in the classroom. This is a full time, long-term post, commencing ASAP. ** This is an ideal position for a Psychology/Criminology graduate who is seeking first-hand experience before pursuing a career as a...

Sutton Council are looking to recruit an enthusiastic Occupational Therapist to join a well-structured and dynamic team. The vacancy will be for an initial 3 - 6 months with potential for extension.We are looking for an experienced Concessionary Travel Expert Assessor to join the Concessionary Travel Team in London Borough of Sutton. The post is 18 hours per week. We welcome applications from Occupational Therapists Main Duties for the Occupational Therapist includes. It is essential that they have experience of working within a Concessionary Travel team. knowledge of the Department for Transport guidelines. The Concessionary Travel Expert Assessor will be responsible for completing both desktop assessments, and twice weekly face-to-face mobility clinics, to assess whether residents meet the eligibility criteria for a Concessionary Travel pass; Blue Badge, Freedom Pass or Taxi Card. Work autonomously and in liaison with Social Work colleagues to utilise their functional, skills...