168 service advisor jobs found

Brook Street are recruiting customer service officers to support our public sector client, Valuations Office Agency * Start Date 7/1/26 running until 31/03/26 with possible extension * £14.47 per hour, 37 hours per week Monday to Friday * Possiblity to work hybrid work model * Weekly Pay, plus holiday accrual and pension scheme Job Description As a Customer Service Officer, you will play a crucial role in supporting VOA customers needs and ensuring every customer receives a postive experience within a busy environment. You will experience handling a range of customer enquiries via various communication channels. The CSC prioritises speaking to customers over the phone, however you will also carry out a range of data processing and administrative tasks to support the operational functions. As Customer Service Officers, you will be the first point of contact for customers, handling inbound calls and providing an exceptional service. Your role involves assisting customer with...

Customer Service Advisor Are you a seeking a new opportunity? Join our client's team at Stoney Stanton as a customer service advisor and enjoy: Competitive Pay: Earn £13.85 per hour, overtime rates of £20.78 per hour, Weekend rates £20.78 per hour. Shifts - "Hybrid" - Rolling 3 on 3 off shift pattern - 08.00am - 8.00pm inclusive of weekends Perks: Free on-site parking, provided PPE, comprehensive training. Career Development: Access to Manpower 'MyPath' for online courses. Responsibilities The role will include managing the administration for our Bio Gas customer base The role will also involve communicating across departs and business support Order management processing - in high volumes Performing a range of admin dutiesDetails The ideal candidate will need to have a good telephone manner Experience completing general admin duties, be computer literate Customer service and data entry experience beneficial Geographical knowledge is beneficial however not essential Ideal...

Join Our Team As A Customer Service Advisor! Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? Rate of pay: £12.21 per hour Full Time: Full time hours, shifts allocated between 8:30-17:30 Location: Fully onsite in Queensway, Stevenage, SG1 1FN What is required from you: Basic DBS, Full right to work in the UK, 3 years employment history Job description: To provide the initial point of contact for Hertfordshire citizens and businesses wanting to access the Council's services. Contact will be primarily through telephone or e-Service (web or email) channels, although future planned technology developments are likely to see these channels expand to include customers...

Customer Service Advisor £12.21 per hour plus monthly bonus 35 hours per week Monday to Sunday 6am-1.30am (must be fully flexible to work any shifts between these hours on a rota basis) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and...

Customer Service Advisor – Night Shift £12.21 per hour 35 hours per week Monday to Sunday 8pm-7am (the role is rota based on either a 4 on 4 off or 5 on 3 off rotation) Based on-site in Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible....

Location: 2 Prince's Way, Solihull, B91 3ES (Office-based initially, with the potential for hybrid working) Start Date: ASAP Duration: 6 months Pay Rate: £14.70 per hour Working Hours: Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm About the Role The Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services for micro-business customers. This role plays a vital part in ensuring compliance obligations are met while driving the successful rollout and upgrade of smart meters across the portfolio. The position requires strong customer engagement skills to obtain access information, book and manage meter exchanges, and review industry data flows to ensure accuracy and compliance. The postholder will be responsible for coordinating with internal and external stakeholders to achieve business objectives while providing high-quality service to customers. Key Responsibilities * Support the rollout...

Customer Service Advisor Location: Cheltenham Rate: £15.50 per hour Contract: 4 weeks Start Date: Immediate We are recruiting for an experienced Customer Service Advisor to join a busy and fast-paced team in Cheltenham on an immediate 4-week temporary assignment. This role requires someone who is confident, organised, and able to hit the ground running. Key Responsibilities: • Understand and interpret customer requirements (quality, delivery, packaging, etc.) and ensure these are followed throughout the manufacturing process. • Process customer orders onto the MRP system, confirming achievable delivery dates with the Production team. • Issue accurate order acknowledgements. • Handle customer enquiries professionally and efficiently. • Proactively update customers on any changes that may affect delivery times. • Support the flow of information to ensure customer requirements are met. • Produce release and despatch paperwork in line with customer orders. • Compile and send regular...

Portugese Speaking Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid £26,000 - £28,000 Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? Your role will involve; * Managing customer orders and working closely with logistics * Handling phone calls and emails internally and externally * Maintaining relationships with carriers and customers * Solving issues quickly and efficiently What do you need? * Strong multitasking skills * Proficiency in computer software are essential * Excellent written and verbal communication skills * Adaptability, dependability and problem-solving abilities * Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified...

German Speaking Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid £26,000 - £28,000 Your role will involve; * Managing customer orders and working closely with logistics * Handling phone calls and emails internally and externally * Maintaining relationships with carriers and customers * Solving issues quickly and efficiently What do you need? * Strong multitasking skills * Proficiency in computer software are essential * Excellent written and verbal communication skills * Adaptability, dependability and problem-solving abilities * Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Dutch Speaking Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid £26,000 - £28,000 Your role will involve; * Managing customer orders and working closely with logistics * Handling phone calls and emails internally and externally * Maintaining relationships with carriers and customers * Solving issues quickly and efficiently What do you need? * Strong multitasking skills * Proficiency in computer software are essential * Excellent written and verbal communication skills * Adaptability, dependability and problem-solving abilities * Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

IMH are seeking an experienced and highly organised Call Scheduler / Customer Service Advisor to join our client’s busy Housing Team at Reading. This is an office-based role plays a key part in the smooth running of the repairs and maintenance service — ensuring that residents receive a prompt, professional, and high-quality experience. As a Call Scheduler, you’ll: * Schedule and coordinate repair works efficiently * Provide vital administrative and technical support to the housing repairs team * Maintain accurate records and manage information systems * Communicate with tenants, contractors, and colleagues to keep everything running seamlessly About You: Strong administrative experience within housing, repairs, or maintenance A solid understanding of the repairs process (emergency, urgent, and routine works) Excellent communication and customer service skills Strong IT skills, including proficiency in Excel and housing management systems Outstanding attention to...

Job Role: Customer Service Advisor- BT Location: Belfast- onsite Salary: £13.42 plus unsociable working premiums- payable per hour Hours: Full time- 37.5 hours (5 x 7.5 hours shifts per week) Shift Pattern: Option 1- Week 1&2 - hours between 06:00 to 17:00; Week 3&4 - hours between 12:00 to 23:00 Option 2- Week 1&2 - hours between 08:00 to 19:00; Week 3&4 - hours between 12:00 to 23:00 - Training is provided; hours will fall between days and evenings. 100% attendance required for training period. - Start Date: 24/11/2025 - This will be an ongoing temporary role becoming permanent, for the right candidates. - All applications will be subject to pre-employment and referencing checks, inclusive of Access NI. Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training. You'll be the first contact for anyone calling 999, this will include calls for...

Your new company A well-established organisation providing support committed to delivering excellent customer service. Work pattern On site, Monday to Friday, 35hrs a week. Your new role Act as the first point of contact for queries via telephone, email, letter, or in person. Handle enquiries from clients and stakeholders. Ensure timely responses and resolve issues or escalate to management when necessary. Perform front-of-house and reception duties, including distributing post and managing parcel collections. Prepare written correspondence and process payments. Support financial administration tasks such as credit control, expense reconciliation, and banking. Update booking systems, reconcile invoices, and manage petty cash. What you'll need to succeed Experience in customer service and administrative duties. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise effectively. Competence in handling financial processes such as...

Job Title: Customer Service Advisor Location: Ealing, West London (Travel round borough) Hourly rate £19.46 PAYE / £25.73 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Make a Difference in Your Community Are you passionate about helping people and improving lives? Join our team as a Service Advisor, where you'll be the first point of contact for residents accessing council services in community locations. You'll play a vital role in guiding customers through their queries, supporting digital inclusion, and connecting them with the services they need. What You'll Do Provide holistic advice and information on council services. Support customers in accessing online services and self-serve options. Triage and refer customers to specialist teams or local support organisations. Promote digital confidence by helping residents use public PCs or personal devices. Maintain accurate...

Product and Customer Service Advisor We have an exciting opportunity for a Product and Customer Service Advisor to join our client, a luxury flooring company, for a fixed 13-month contract. Based in the Technical Department, after full training, you will be a subject matter expert responsible for supporting all stakeholders with both reactive and proactive product and installation advice. This role is perfect for a confident, practically-minded self-starter looking for their next challenge. Benefits and Package for a Product and Customer Service Advisor: Salary: £26,800 per annum Hours: Monday - Friday Contract Type: 13-month, fixed-term contract Location: Evesham On-site parking New, modern office Excellent transport links Smart-casual dress Full training provided Key Responsibilities of a Product and Customer Service Advisor: Technical support for customers and the wider company, communicating with all stakeholders via phone, email, and digital platforms, ensuring...

Job title: Repairs Customer Service Advisor Location: Reading RG2 (5 days office based) Start Date: ASAP Contract Type: Temporary ongoing   Weekly Hours: 35 hours per week Job Purpose We’re looking for an experienced and highly organised individual to join the Housing Property Services team as a Repairs Customer Service Advisor You’ll be a key member of the team, helping to ensure the smooth and efficient delivery of the housing repairs and maintenance service. This is a vital role providing administrative, technical, and coordination support to the wider property services function keeping systems accurate, schedules up to date, and communication clear between residents, contractors, and colleagues. Key Responsibilities: Provide administrative and technical support to the Housing Property Services and Repairs teams. Schedule, coordinate, and progress repairs through to completion, ensuring all updates are accurately logged. Handle calls and email enquiries from...

Temporary Customer Service Advisor Hybrid | Full-time (Mon–Fri) | Temporary Contract | Immediate Start In this front-line role, you’ll be the first point of contact for residents, contractors, and visitors. You will be responsible for providing excellent service in person, over the phone, and via email. As well as playing a key role in logging repairs, signposting queries, resolving issues at the first point of contact, and supporting the wider team with admin tasks. Key responsibilities for the Customer Service Advisor: * Answering and handling customer queries professionally and efficiently * Logging repairs and maintenance requests using internal systems * Monitoring and responding to shared inboxes within agreed timeframes * Greeting visitors and managing the reception area * Supporting residents with information around rent, payments, and services * Providing administrative support to customer engagement and community events * Updating records and ensuring...

Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £14.02p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months. Start Date: January 2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This...

Alliance Personnel are currently recruiting for Senior Customer Service advisor to join one of their clients based in Birmingham. Objective of the Role To deliver exceptional and professional customer service to all internal and external stakeholders. The role supports the Customer Services Manager in ensuring that daily operations are completed efficiently and to a high standard. Key Result Areas 1. Sales Order Processing – Wholesale * Process sales orders using the in-house system. * Prepare commercial invoices and arrange transport for Ireland and international shipments. 2. Preparing and Submitting Quotations * Prepare customer quotations using the in-house system. * Send completed quotations to the appropriate person via email. 3. Returns Processing * Raise return documentation for goods being returned, ensuring all relevant paperwork matches the in-house system and that items are eligible for return. * Arrange transport for the collection of returned...

Customer Service Advisor – Remote role Pertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.   Responsibilities as a Customer Service Advisor: -          Providing frontline telephone and email support to ensure a smooth journey and high-quality care. -          Booking appointments for customers as required. -          Dealing with enquiries, answering queries, calls and escalating to relevant departments. -          Deal with a...