227 service advisor jobs found

Hybrid working, £12.91 per hour with an increase in April, 38 days annual leave, 35hrs per week for an excellent work life balance. 7hrs shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!) Gosforth based, free parking, training for 5 week is office based, thereafter hybrid working if preferred. Start dates available in April 2025 Duties: inbound customer service processing customer requests verifying customer identity updating customer records reporting suspicious calls to the fraud department providing a high standard of customer service Initially you'll start on an agency contract for 6 months, with the view to move to a permanent contract where you will receive the below additional benefits: 38 days annual leave AND paid well-being days career progression Private medical 8% employer pension contribution hybrid working enhanced maternity/paternity (20 weeks full pay!) and many more benefits! Search is an equal opportunities...

Exciting Customer Service Opportunity! Start Dates: April/May Pay Rate: £12.21 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: * Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. * Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. * Troubleshoot Issues: Identify the root cause of problems and use resources to resolve them efficiently. * Document Support Requests: Track and document inbound support requests, ensuring accurate notation of...

Part Time Customer Service April/May start date £12.21 per hour weekly pay Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. *Must be able to do 2 weeks of full time training* Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; * Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. * Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. * Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to resolve...

Service Advisor Hourly Rate - £13 Location - Sheffield Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans   Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor within a main car dealership Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling   Full manual UK Driving Licence   If you are interested in this Service Advisor position, please contact Sarah Evans @ Auto Skills and quote job number: 50958

Customer Service Advisor! Location: West End, London Salary: 35K Start date: ASAP Are you passionate about providing exceptional customer experiences? Do you have previous beauty customer service and Zendesk experience? Our client is a rapidly growing hair care brand based in the West End are looking for a Customer Service Advisor. You will play a pivotal role in ensuring a positive experience that maintains high levels of customer satisfaction and be the face of their brand! What You'll Do: Customer Support: Handle incoming calls, emails, live chats, and social media queries from customers with a cheerful and helpful attitude. Order Management: Process orders, returns, refunds, and exchanges in line with our company guidelines. Product Knowledge: Provide accurate information about our products and promotions to enhance customer experiences. Complaint Resolution: Efficiently resolve customer complaints to ensure timely satisfaction while maintaining our positive brand...

Talent84 are currently seeking a Customer Service Advisor for our Blaydon based client. This friendly team is looking for someone to join them on a Temp to Perm basis. The right candidate will have fantastic people skills and previous customer service experience. Responsibilities include: ·Provide customers with up to date knowledge on products ·Follow up with customers to ensure that their needs have been met ·Assist with the customer service inboxes and calls where required ·Administrative duties Key skills and experience required: ·Fantastic customer service skills/previous experience ·Be enthusiastic and confident on the phone to customers ·Be able to multi task and adapt to a fast paced environment ·Be proactive and logical in your approach to the role ·Customer handling ·Attention to detail ·Be highly organised and reliable ·Microsoft Excel and Outlook experience Shifts: Monday - Friday 8.30am - 4.30pm If you are a motivated individual with excellent customer...

Customer Service Advisor! Location: West End, London Salary: 35K Start date: ASAP Duration: 2 Months Are you passionate about providing exceptional customer experiences? Do you have previous beauty customer service and Zendesk experience? Our client is a rapidly growing hair care brand based in the West End are looking for a Customer Service Advisor. You will play a pivotal role in ensuring a positive experience that maintains high levels of customer satisfaction and be the face of their brand! What You'll Do: Customer Support: Handle incoming calls, emails, live chats, and social media queries from customers with a cheerful and helpful attitude. Order Management: Process orders, returns, refunds, and exchanges in line with our company guidelines. Product Knowledge: Provide accurate information about our products and promotions to enhance customer experiences. Complaint Resolution: Efficiently resolve customer complaints to ensure timely satisfaction while maintaining...

Temporary Customer Service Advisor - Ringwood Location: Ringwood Job Type: Temporary Pay: Competitive hourly rate Are you a friendly and customer-focused individual looking for a temporary opportunity? We're seeking a Customer Service Advisor to join a fantastic team in Ringwood, providing excellent support to customers via phone, email, and live chat. What You'll Be Doing: Handling customer queries efficiently and professionally Working as part of a friendly, supportive team What We're Looking For: Strong communication skills and a positive attitude Previous customer service experience (retail, hospitality, or office-based) Ability to work in a fast-paced environment Confident using computers and CRM systems INDCP

Service Advisor - Slough - £15-£17.50 per hour DOE - Weekly Pay - Flexible Contract Length - Full Time or Part Time -   Our client, a busy franchised main dealership, in Slough has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START.   47.5 paid hours guaranteed per week. PAYE NO WEEKENDS Weekly Pay. Further contracts available for the right candidate.   What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 47.5 paid hours per week with overtime available. Referral Scheme Have an experienced recruitment consultant available for you day and night. PAYE NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you.   Experience & Qualifications Required   12 months Motor Trade Service Advisor experience Franchised dealer experience is desirable. Kerridge or Pinnacle experience desirable Full...

Customer Service Advisor/Helpdesk Games Industry, based in Oldham, Manchester £12.75ph This is initially a temporary role with a view to going permanent. The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible. Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates. Key Responsibilities To work as part of a Customer Services Team, answering our business clients` calls and logging them onto thet System.. To take responsibility for all first line calls assigned, and follow them through to resolution. To maintain clients SLA agreements with Customers. To liaise with other members of the team and...

Customer Service Advisor Chadderton, Oldham Temp-to-perm 4 on 4 off 35 hours per week £12.76 p/h ** IMMEDIATE STARTS ARE AVAILABLE **   Winsearch is working with a market leader within the gaming industry to appoint Customer Service Advisors to join them on their new site in the Chadderton area. Working closely with the customers, the main responsibility of the Customer Service Advisor will be to act as the first point of contact for fault reporting and fault resolution as quickly and effectively as possible. Overall responsibilities and accountabilities include: Answering service calls Logging faults onto the database in a timely manner Communicating any problems to senior team members. This role will also involve effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates. Customer Service Advisor Benefits: Competitive salary and performance bonus 5% employer pension contributions 17 days'...

Customer Service Representative £12 - £14 Temporary Crawley - 100% Office Based ASAP Start - minimum of 3 months Temp Potential to go permanent - company offer excellent benefits, training and progression Are you available immediately for a temporary position? Do you have a passion for delivering excellent customer service? Do you have a good telephone manner? My client is a successful, global business where you will be playing a pivotal role in ensuring a first-class service is provided to clients and colleagues. Working as part of a small, supportive and friendly team, as a Customer Service Representative you will be responsible for: Answering incoming enquiries for business-to-business customers via telephone, email and live chat Processing customer orders, handle enquiries and monitor orders Liaising with various departments regarding stock, deliveries and dispatch of orderTo be successful in this role, you will have: Previous experience of working within a customer...

Join Our Team As A Customer Service Advisor! Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? If you answered yes to all of the above, we want to hear from you today! Rate of pay: £12.08 per hour Part Time: 20 hours per week - 4 days Monday to Sunday - Shifts between the hours of: Mon to Fri - 17:30 to 23:30 Sat and Sun - 08:00 to 23:30 Location: Fully Office Based - Lincoln Proposed Start Date: 1st April 2025 Relevant level 2, or above Customer Service qualification or similar experience of working within a social care function preferable As a Customer Service Advisor you will be required to triage inbound calls, providing a helpful, professional & efficient...

Part Time Customer Service April start date £12.21 per hour weekly pay Temporary contract - potential to go perm Cumbernauld Hours of work: 20 hours, 7 days per week, shifts between 7am - 11pm working on a rota basis. Rota set 3 weeks in advance. *Must be able to do 1 week of full time training* Do you have a passion for helping others? Do you have great communication skills? Keen to utilise your customer service skills? We have an exciting opportunity to work as Customer Service Advisor to support our clients existing vibrant and friendly teams. As a customer Service Advisor you will; * Provide customer support by phone, email or instant message to consumers. First point of contact for inbound customer issues. * Process a high volume of consumer inquiries of company products and services. Resolving a targeted percentage of those inquiries. * Troubleshooting customer problems identify root cause of problem and use resources appropriately to determine how to resolve customer...

We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team. Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements. You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK. Role Overview: As a Customer Service Advisor, you will ensure the efficient operation of up to 40 metering technicians within a specified region. Your key responsibilities will include monitoring work schedules, ensuring appointments are met on time, and identifying any at-risk appointments. Key Duties and Responsibilities: * Ensure all meter technicians sign on at the start of their allocated shifts. Contact technicians if they do not sign on, and report any issues to the Jeopardy Team Leader. * Build and maintain strong relationships with metering technicians and team...

Job Title: Customer Service Helpdesk Representative Location: Basingstoke Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where problem-solving is key? If so, we want YOU to be our next Customer Service Helpdesk Representative! Who We Are: We are a leading maintenance service provider committed to high-quality solutions and outstanding support for our clients. Our team values collaboration, innovation, and excellence, making our workplace a fantastic environment for growth! What You'll Do: As the first point of contact for our clients, you'll play a vital role in ensuring their satisfaction. Your responsibilities will include: Responding to Inquiries: Handle calls, emails, and chats, efficiently addressing questions and concerns. Issue Resolution: Troubleshoot maintenance issues and provide solutions or escalate as necessary. Record Keeping: Maintain accurate records in our CRM system, ensuring data integrity....

Customer Service Advisor 12-Month FTC | West Malling, Kent | £24,000 | Hybrid Working Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where problem-solving and communication skills are key? If so, this could be the perfect opportunity for you. The Role As a Customer Service Advisor, you will be a key part of an award-winning team that prides itself on delivering exceptional service. You will support customers with queries via phone and email, ensuring first-time resolution and a high standard of service. Responsibilities: Provide helpdesk support and advice via email and telephone Navigate internal systems and processes with confidence Liaise with data providers to ensure smooth order fulfilment Investigate and resolve customer queries efficiently Maintain high service levels and meet key performance targets Take ownership of queries and follow up appropriately Work towards achieving consistent excellence in customer...

An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Reading on a temporary basis Hourly rate between £18.00 and £20.00 per hour - 45 hours per week Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation. This role will also benefit from the exciting prospect of stepping up into an Assistant Service Manager role in the very near future. You will possess exceptional organisational skills, confidence and be computer literate as all systems are computer based. Familiarity of the Kerridge system is advantageous but not essential. Booking customers vehicles into the Service Department both over the phone and face to face will require your communication skills to be exemplary. You will also be responsible for explaining the repair process and cost breakdown whilst building customer relations and...

We have an exciting opportunity available for a keen and enthusiastic individual, fluent in Bulgarian and English, to join us as an Advisor within our multi-lingual Customer Care Team on a temporary basis for 6 months. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Duties and responsibilities: * Answering email enquiries via Zendesk * Answering phone calls and dealing with phone enquiries * Responding to live chat enquiries Skills and experience required: * Excellent written and verbal communication skills * A friendly, patient, and positive approach to our customers and work * Previous experience in customer service * Computer literate & learns quickly. * Proficient in Microsoft Excel and Word * Flexible can-do attitude * Fluent in...

An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Banbury on a temporary basis Hourly rate between £18.00 and £20.00 per hour - 45 hours per week Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation. This role will also benefit from the exciting prospect of stepping up into an Assistant Service Manager role in the very near future. You will possess exceptional organisational skills, confidence and be computer literate as all systems are computer based. Familiarity of the Kerridge system is advantageous but not essential. Booking customers vehicles into the Service Department both over the phone and face to face will require your communication skills to be exemplary. You will also be responsible for explaining the repair process and cost breakdown whilst building customer relations and...