260 service advisor jobs found

Job Advert: Customer Service Advisor (Temporary Position) Location: Coleshill Contract Type: Temporary Hourly Rate: £12.64 Working Pattern: 35 hours per week - 9am-5:00pm We are currently seeking a Customer Service Advisor to join our client's team on a temporary basis. If you thrive in a fast-paced environment and have excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities: Provide exceptional customer service by promptly and effectively responding to queries via phone, email, and chat. Address customer concerns and find suitable solutions to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions using our client's customer relationship management (CRM) system. Collaborate with team members to meet and exceed customer service targets. Stay updated with product knowledge and company policies to provide accurate information to customers. Positively contribute to a supportive and...

Inbound Customer Service Advisor START DATE: 6th January £13.25 per hour Full time (37 hours, Monday-Friday) Full training provided (6-8 weeks office based) Hybrid working after completion of training (3 days in office, 2 days WFH) Temporary contract until the end of 2025 Manchester City Centre We are currently looking for 10 Inbound Customer Service Advisors to join a public-sector organisation in the city centre of Manchester. This role will start on 6th January 2025 on a temporary basis and is guaranteed until the end of November 2025 with the view to extend or move into a permanent role for the right candidates. Location: Very centrally located with access to all public transport links and local amenities. Role will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week. The Role: The customer service and administration team deal with a high volume of...

We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times. Responsibilities Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact. Respond to customer correspondence. Process contacts recording information. Answer incoming calls promptly and make the required connection. Liaise with colleagues in other teams and departments to resolve customer contacts. Where necessary liaise with service providers to fulfil a customer contact. Maintain and enhance the...

Rate of pay: £12.00 per hour (£23,400 per annum) Full Time: 37.5 hours per week, Monday-Friday 9am-5pm Access to Overtime opportunities available Location: Opportunities to work fully in the Belfast office, Hybrid or fully remote from home upon completing of mandatory in office training Proposed Start Date: early January 2025 Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? If you answered yes to all of the above, we want to hear from you today! What are we offering you? Every assignment at Serco comes with the following benefits to you: Temp to Perm opportunity (Long term ongoing assignments, with permanent opportunities offered regularly.) Monday to Friday 9am - 5pm (No...

Rate of pay: £12.00 per hour (£23,400 per annum) Full Time: 37.5 hours per week, Monday-Friday 9am-5pm Access to Overtime opportunities available Location: Opportunities to work fully in the Belfast office, Hybrid or fully remote from home upon completing of mandatory in office training Proposed Start Date: early January 2025 Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? If you answered yes to all of the above, we want to hear from you today! What are we offering you? Every assignment at Serco comes with the following benefits to you: Temp to Perm opportunity (Long term ongoing assignments, with permanent opportunities offered regularly.) Monday to Friday 9am - 5pm (No...

Rate of pay: £12.00 per hour (£23,400 per annum) Full Time: 37.5 hours per week, Monday-Friday 9am-5pm Access to Overtime opportunities available Location: Opportunities to work fully in the Belfast office, Hybrid or fully remote from home upon completing of mandatory in office training Proposed Start Date: early January 2025 Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved? If you answered yes to all of the above, we want to hear from you today! What are we offering you? Every assignment at Serco comes with the following benefits to you: Temp to Perm opportunity (Long term ongoing assignments, with permanent opportunities offered regularly.) Monday to Friday 9am - 5pm (No...

Customer Service Advisor Dartford Based £12 per hour Repairs and Maintenance Must have prior Customer Service experience Dartford - Office Based Monday - Friday (8:00am - 17:00pm) Looking for someone to start immediately The Duties: The purpose of the role is to be the first point of contact for internal and external customers for the reporting of repairs. The role will involve; Answer phone calls from residents and clients in the housing and healthcare facilities Raising repair requests, ensuring that all relevant information is logged accurately on the in-house reporting system (Planet FM) Providing updates on jobs Ensure that any update notes are added to all jobs with sufficient detail, and that they are fully up to date and accurate; Actively monitor the communal email folders for repairs reported and action where appropriate within the given Service Level Agreement (SLA); This role is predominantly telephone based and will involve the logging of jobs in the system....

Customer Service Advisor Monday - Friday 8.30am-5.30pm £12.80p/h (£25'000p/a) Northampton Immediate start Duties to include; Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day Arrange the inspection of remedial enquiries where necessary to issues Liaise between Management teams, Customer Care Operatives and external contractors to ensure all works are completed efficiently Communicate with the Head of department to ensure all issues are dealt with by the appropriate person in a cost effective mannerIf you are interested in this role please contact (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for...

This is an exciting long term Temp opportunity to join our International client’s expanding team.  You will be contributing to the delivery of excellent service by responding to and processing all Customer and Retailer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. You will ensure compliance of all regulatory requirements and industry standards, to enhance the brand through continued commitment to the organisation's vision and values.    ABILITY AND SKILLS PROFILE: Treats Customers/ Retailers with respect adhering to principles of Treating Customers Fairly Builds long term relationships with Customers/ Retailers and Account Managers Confident in decision making/prioritisation Takes ownership of work queues Good communication skills - verbal and written  Good negotiation/objection handling skills Adherence to Service Centre team schedule KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS Minimum of A levels...

Advancing People Multilingual - Recruitment Specialists are Recruiting for a German Speaking Customer Advisor for their client based in Albrighton, Wolverhampton As a German Speaking Customer Advisor it will be your responsibility to work with Customers based in the German speaking region. Providing excellent customer service via phone & email ensuring enquiries are dealt with in a prompt and professional manner. Main Responsibilities Accurately & professionally manage inbound calls Deal with web enquiries in a prompt manor Generate as well as manage responses back to customers/consumers via Letters, Telephone & Email. General administrative duties. Taking receipt of returned product and managing the product through to investigation and closure of the issue. To carry out translations as required.Person Specification Fluent in German Previous experience working in a customer service environment is desirable Strong customer focus and professional approach Excellent...

CUSTOMER SERVICE ADVISOR Location: Paignton Hours: 40 per week Mon-Fri Contract: Temporary (Ongoing) Salary: £11.44 p/h This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Paignton is currently looking for a Customer Service Advisor to join our friendly team and provide support to our Service Users. Our Client is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the health care sector. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than is necessary, allowing the NHS to deliver front-line care where it is needed most. Our...

Customer Service Advisor X5 £28,000 3-month FTC Manchester - onsite A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre. You will Handle in-bound and out-bound calls, responding to customer complaints Escalating problems to the technical team or Supervisor Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds Making sales and processing payments, when necessary Performing administrative tasks as assigned by the Supervisor

CUSTOMER SERVICE ADVISOR Location: Plymouth Hours: 40 per week Mon-Fri Contract: Temporary (Ongoing) Salary: £11.44 p/h This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Plymouth is currently looking for a Customer Service Advisor to join our friendly team and provide support to our Service Users. Our Client is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the health care sector. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than is necessary, allowing the NHS to deliver front-line care where it is needed most. Our...

Are you looking for a fun Customer Service role on behalf of a well known hospitality brand with weekly pay? This position starts on the 18th November with a few weeks of office based training in Ringwood before you can work Hybrid shifts. Expected to last till mid January. You will be handling a variety of customer queries, from day-to-day booking enquiries, to membership and corporate bookings. As a Customer Service Advisor, you’ll be the first point of contact for customers and members. You’ll be assisting with a wide range of queries from day-to-day booking queries to screen times and special events. You will ensure an exceptional level of service is delivered across a variety of contact channels at all times. This role requires you to work 5 Working days Wednesday To Sunday, with Saturday & Sunday mandatory 8.5-hour shifts between 9.30am and 6pm £11.55 per hour

Bailey Employment Servces are currently recruiting for a Customer Service Advisor to work for their client based in Leeds. About this Opportunity: Working for Lloyds Banking Group as part of their Halifax Share Dealing Limited (HSDL), you will be taking incoming calls from both new and existing customer, supporting them with their general enquiries – this could include registering new accounts, providing Website navigation, accurately resolving complaints and more. At times, it can be busy, and this role will involve working in a fast-paced environment, but we'll provide great training and help you develop your knowledge of our products and processes. You will: * Handle inbound customer calls relating to their accounts and products, keeping it simple and assisting customers with their account enquiries * Complete telephony, digital and admin-based tasks to service customer queries * Take ownership of customer problems, solving them at first point of contact and raising...

Bailey Employment Services are currently recruiting for our client based in Edinburgh. Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! As a Senior Customer Adviser, you’ll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. The Opportunity: In this role, you will be providing critical services to millions of Lloyds Banking Group’s Life, Pensions, Investments and General Insurance customers. * You'll learn to act with skill and diligence - treating customers sensitively and caring about helping them move forward with their futures. * You'll possess good attention to detail and grow the...

Our well-established client based in the Tamworth area are currently recruiting for a Full Time and Part Time Customer Service Advisor's to join their team on a temp to perm basis. Full time hours - Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm OR Part time hours - Monday to Friday 8am - 12pm Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from...

An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Banbury on a temporary basis Hourly rate between £18.00 and £20.00 per hour - 45 hours per week Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation. This role will also benefit from the exciting prospect of stepping up into an Assistant Service Manager role in the very near future. You will possess exceptional organisational skills, confidence and be computer literate as all systems are computer based. Familiarity of the Kerridge system is advantageous but not essential. Booking customers vehicles into the Service Department both over the phone and face to face will require your communication skills to be exemplary. You will also be responsible for explaining the repair process and cost breakdown whilst building customer relations and...

Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area. About the Role: * Monday to Friday – No weekends! * 8.30am-4.30pm * Temporary to Permanent * Weekly pay whilst with the agency * £22,483 per annum + enhanced overtime rates * Full training will be provided * Option to work from home 2 days a week after 6 month probation period Duties: * You will be the first point of contact for Spanish Customers, who need support with products they have purchased including PC’s, Laptops, Tablets, TV’s etc * Escalating issues to second line support where required * You will be liaising with customers both over the phone and via email Skills / Attributes required: * You will need to be fluent in English / Spanish (both written & verbal) * Excellent communication skills * Good IT skills, including experience of...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed Full training will be provided