73 tenancy officer jobs found

Tenancy Officer Location: Essex Salary: £20.55 - £26.21 per hour Duration: Temporary-Permanent Greenacre are pleased to be supporting an Essex based social housing provider with their recruitment of a Tenancy Officer, on a Temporary to Permanent basis. The purpose of this role is to help residents sustain their tenancies and to make sure they can access all the support and funds that are available to them. What will you do in the role? * Investigating tenancy breaches * Safeguarding & welfare concerns * Tenancy audits and visits * New joint tenancy applications * Managing a patch Who would excel in this role? * Someone who has worked in a similar role, helping residents to sustain their tenancies * A car driver This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business

IMH Recruitment is currently looking for a dedicated Tenancy Management Officer for our client based in Oxford Overview: In the role you will be responsible for tenancy and void management of a defined number of properties, carrying out your role in accordance with our Tenancy Agreement, policies and procedures. Duties: * Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington, and Abingdon. * To act as a first point of contact for members, tenants and other Council services in respect of Council owned residential properties. * To provide a high quality, customer focussed service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions. * To liaise with external support providers as well as coordinate and influence the activities of other Council services including property and grounds maintenance, health...

Tenancy Support Officer Hoarding (Tidy Homes Tidy Minds) Location: Didsbury, Manchester Salary: £29,286.00 Full time / 35 hours per week 12 month Fixed Term Contract Southway Housing Trust is a community-based, not for profit housing organisation committed to providing excellent services to the people who live in our homes and the neighbourhoods that we work in. Based in Didsbury, we manage approximately 6,000 homes in South Manchester. As a housing trust we are Inspired by our Communities. We care about the people who live in our homes and our neighbourhoods and are committed to improving services, working in partnership with our tenants so that we can be successful together. An exciting opportunity has been created in our Housing Management and Support Service for a Tenancy Support - Hoarding Officer. Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to...

Tenancy Sustainment Officer (Part time – 3 days per week) Location: London Salary: £17,500 Duration: 12 month FTC Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of Tenancy Sustainment Officer. The purpose of this role is to help residents sustain their tenancies, to make sure they can access all the support and funds that are available to them, so that they maximise their income and can afford to live independently with dignity. The role covers a wide range of support and the ideal candidate will be creative in finding solutions to the challenges that residents are facing. What will you do in the role? * Keep accurate records of your work and be able to report on the difference you are making * Provide welfare and benefits advice to residents * Supporting people with health problems, including mental health and be able to deal with issues like hoarding and isolation with tact and sensitivity. Who would excel in...

Housing Officer Sunderland Temporary Full Time We are seeking a dedicated and skilled Housing Officer/ Housing Partner to join a team based in Sunderland on a full time, temporary basis. The postholder will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the first point of contact for our customers and responsible for the quality of their experience. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. The patch covers Sunderland with 1 day per week based in the office in Stockton. Requirements Previous experience working as a Housing Officer / Tenancy Officer / Housing Partner or similar is essential Knowledge of housing legislation, policies, and procedure Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures Excellent...

Young People Support Worker * Housing provider in Supported Living * Hereford * Sociable Working Hours * Excellent Pay Rate * £17.50 Umbrella Are you passionate about helping others? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: * The role is that of a Young People Support Worker; this is initially a three-month interim contract covering sickness. * This is a full-time role; 35 hours a week. * Working pattern is 3 week rolling rota of 9-5pm 11am -7pm and 2-10pm some weekends * Pay rate for this role is £14.00 per hour on PAYE OR £17.50 Umbrella. * The role will be subject to an Enhanced DBS Check. * Full UK Driver's license and access to a vehicle is essential. * The role is based in Hereford. The Responsibilities: * In your role as a...

Neighbourhood Housing Officer - Tenancy Management Public Sector - Local Authority - Resident Services Full Time - Monday to Friday, 9am to 5pm, 35 hours per week Temporary Role - 3 months with likely extension £20.52 per hour PAYE / £27.51 per hour Umbrella Hybrid Working Arrangement IT equipment provided up to 28 days Paid Annual Leave per holiday year (increasing to up to 36 days per year after 12 weeks) - PAYE ROUTE ONLYThis role is Hybrid working. Mondays and Thursdays are office days. A third day in the week may be required for tenant visits. Remainder is home working. Please note that due to the nature of the role, only candidates with previous experience in Tenancy Management will be considered. Deliver coordinated resident services as part of a multi-disciplinary team. This could include duty, home visits, planned and reactive appointments, estate inspections, public meetings etc. * Maintain accurate and retrievable records of key actions and decisions. * Draft, plan...

Our public sector client is looking for a temporary Tenancy Support Officer to join them. Location – Loughborough Pay Rate - £12.80ph You will assist with lettings and follow up support to new tenants to set up tenancies and provide tenancy support and advice to existing tenants as required Experience Required: * Experience in delivering a high-quality housing service supporting positive outcomes for vulnerable residents. * Experience in working intensively with vulnerable people within a social or supported housing setting. * Experience of working with people with mental health difficulties, substance abuse difficulties and offending history. Skills/Knowledge: * Ability to make decisions, take the initiative, and work under own direction. * Excellent problem solving skills and the ability to use appropriate discretion to address complex situations. * Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets...

Housing Officer Stoke-on-Trent, Staffordshire Temporary Full Time We are seeking an experienced and enthusiastic Housing Officer to join a team in Stoke-on-Trent on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Housing Officer will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public. Please note this role requires a full enhanced DBS. Requirements Previous experience working in a similar role, as a Housing Officer is essential Knowledge of housing legislation, policies, and procedure Experience of dealing with a complex casework both in person and in writing Experience of...

Neighbourhood Officer required to work for a large housing association on a contract basis. Purpose: * To deliver a responsive, efficient, agile, high quality and customer focused housing management service to residents. * To build meaningful and trusting relationships with residents on patch. * To own the primary relationship with residents living on patch and act as the voice of residents. * To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures. * To seek out resident views and to listen and act. * To represent and champion residents. * To act as the advocate for residents in getting things resolved at pace and quality. * To co-ordinate issues on behalf of residents, making dealing with HA easy. Key Responsibilities / Deliverables: * Own the primary relationship between housing association and the residents on patch, irrespective of tenure, resolving issues with and on behalf of residents, to...

Job Opportunity: Housing Officer (Temporary) Position: Housing Officer Contract: Temporary, ASAP - 3 Month Contract Possibility of Extension: Yes, based on performance Pay Rate: £16.26 per hour (PAYE) Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00 Location: ST4 1RN Job Purpose: Is responsible for the delivery of a high-quality tenancy management service to tenants. Deliver high-quality tenancy enforcement, tenancy sustainment and tenant participation services. Ensure all tenancy-related enquiries are appropriately investigated, considered and resolved. Positively promote effective tenancy management, sustainment and involvement. Key Responsibilities: Undertake tenancy management duties including, but not limited to, those which achieve:- - Tenancy creation and amendment - Tenancy enforcement - Tenancy sustainability, including the provision of intensive housing management and support -Tenant participation and involvement Be the predominant contact between...

Ashberry Recuitment is pleased to working with one of our partners, recruiting for the role of Scheme Coordinator for an over 55s project. You will work collaboratively in partnership with the Later Living team to ensure effective and efficient housing management services are provided to individual customers within presribed standards. The successful candiate will : • Coordinate the scheme and supervise scheme staff to deliver a high-quality service • Work collaboratively with the Later Living Manager and Senior Later Living Officer to ensure any issues are dealt with in line with the organisations procedures in a timely manner • Ensure the scheme meets the high level of health and safety compliance requirements. Core responsibilities will include: • completing and reviewing risk assessments • assisting with customer queries • liasing with contractors and other visitors to the scheme • organise/facilitate scheme social activities and events • To offer help and guidance to...

One of our local authority clients are currently recruiting for a Senior Repairs and Contracts Officer. This is a 2 month temporary contract with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The role will be expected to manage, lead and influence the Repairs and Contracts Officers, to maximise income by ensuring effective management of rented garages and voids, including managing internal and external contracts for the day to day repairs and refurbishment of non-residential properties. Duties and Responsibilities * To contribute to the management of Homownership Services reporting to the Homeownership Manager on all matters relating to the management of garages and other non-residential properties (including barrow stores, bike storage etc.) including the identification of disused garage areas, the lettings of garages, parking areas, bike lockers, barrow stores or any other non-residential property which forms part of the...

Based in Glasgow, our Housing Association client has an immediate need for a Housing Officer to fill a short-term contract for approx. 2 months, however the role could last longer. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment and management, compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. If you wish to find out more about the role,...

Major Recruitment Oldbury are currently recruiting for a Family Support Officer for our client based in Birmingham. The role is initially a temporary contract with a view to go permanent. The purpose of the role is to deliver a responsive and customer focused temporary accommodation (TA) tenancy support service, that enables residents to sustain their homeless centre tenancy and successfully move on into suitable secured accommodation. *This position always requires a clear Enhanced DBS* Hours of work - shift rotas covering Monday to Sunday from 7am to 8pm or a night-time shift pattern 8pm to 8am Rate of pay £12.19ph Duties and tasks will include: Deliver a high-quality tenancy support service to residents and effectively respond to the changing needs of customers and legislation. Issue licence agreements, deliver resident inductions and facilitate resident group meetings. Help residents to build support networks and engage in relevant local community activities. Ensure...

Supported Housing Officer Bradford 35 hours per week Hours must be Flexible - Monday to Friday 9am to 6:30pm Salary £22,500K PA Temporary role with possibility of permanent Enhanced DBS MAIN PURPOSE OF THE JOB The post holder is responsible for providing a dual function of housing related support and intensive housing management to service users who are accommodated through the STOP Service. To take referrals from voluntary and statutory agencies including services within the prison and criminal justice system, housing and homelessness sector, health, social care and support sector. Conduct needs and risk assessments in order to assess each referral for suitability for the service and liaise with other services in relation to referral support needs and risks. To work collaboratively with other providers of housing and support to prevent ex-offenders and those at risk of re-offending from being homeless. Provide intensive support with a minimum of at least 2 face to face...

Supported Housing Officer East Midlands/South Yorkshire Vulnerable Adults, Social Justice Charity Temporary, 3 Month Contract (possibility to Extend) 35 hours, 9-5 but must be flexible around these times Hybrid (Approx 50% at home) Driving and Own Car Essential, Enhanced Adult DBS Essential Are you an experienced Supported Housing Officer with a passion for supporting vulnerable adults? Join a leading social justice charity as a Supported Housing Officer and make a difference across the East Midlands and South Yorkshire. Please note, the role is a Home based role with occasional visits to offices and properties in both East Mids and South Yorkshire. You'll be looking after (Apply online only) units, a mix of shared & self-contained accommodation. THE ROLE As a Supported Housing Officer, you will be responsible for delivering comprehensive housing management services to vulnerable residents. Key responsibilities include: Monitoring and managing rent accounts,...

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in East London. What the job will be doing * To deliver a responsive, efficient, agile, high quality and customer focused housing management service to residents. * To build meaningful and trusting relationships with residents on patch. * To own the primary relationship with residents living on patch and act as the voice of residents. * To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures. * To seek out resident views and to listen and act. * To represent and champion residents. * To act as the advocate for residents in getting things resolved at pace and quality. * To co-ordinate issues on behalf of residents. What you will need * Housing sector experience and knowledge on all aspects of tenancy management – tenancy/leasehold management, tenancy fraud and anti-social...

BDS are currently recruiting for a Housing Officer to work in a patch over the Sunderland area with 1 day a week based in the Stockton office for a well established Housing Association. You are the first point of contact for customers and will be a visible presence within your patch demonstrating engagement with your customers to ensure that they receive the highest quality service. Main duties will include but are not limited too; * Responsible for new tenancy sign ups in accordance with Accent’s Allocations and lettings policy and procedure. * Supporting customers with changes to their tenancy (incl. tenancy successions, transfers, mutual exchange and assignment). * Proactively engage with customers to address rent and service charge arrears ensuring all stages of arrears recovery are followed and customers are supported to reduce their arrears before legal action is taken. * To empathetically respond to tenancy breaches including anti-social behaviour (ASB)...

Job Title: Mobile Caretaker (Floater) Location: N2 1JG, covering the Borough of Hackney Rate of Pay: £13.15 per hour (PAYE, including holiday pay) Job Description: We are seeking a customer-focused and flexible Mobile Caretaker (Floater) to join our team in the Borough of Hackney. In this role, you will be responsible for maintaining several residential blocks, ensuring they are clean, safe, and well-maintained for all residents. Key Responsibilities: Inspection and Cleaning: Inspect and clean communal areas, including sweeping, mopping, external litter picking, leaf clearance, and cleaning bin areas. Bin Management: Rotate bins to ensure refuse chutes are clear, and prepare bulk waste for collection. Health and Safety: Carry out regular health and safety checks, ensuring all communal areas are hazard-free. Report bulk rubbish, graffiti, and abandoned vehicles to the appropriate teams. Communication: Act as a point of contact for residents and other teams, promoting a positive...