93 Customer Service jobs

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: York Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Customer Service – Written Correspondence Specialist Location: Inverness (Hybrid after training / 10 weeks service) Hours: Monday to Friday, 9:00 am – 5:30pm Contract: Temporary (minimum 4 months) with potential to go permanent Pay: £12.21 per hour (37.5 hours per week) Start Date: Monday, 2nd December Interviews: Thursday, 20th November About the Role We’re currently recruiting Customer Service Professionals to join a large, award-winning national organisation known for its supportive culture and commitment to excellence. In this role, you’ll be focused on written correspondence, handling customer queries and providing clear, professional responses via letter. This is not a telephone-based position — it’s ideal for those who excel in written communication and enjoy detailed, thoughtful problem-solving. You’ll receive comprehensive training and ongoing support from an experienced team. Training will be initially office-based after which you’ll move to a hybrid working...

Our client is one of the UK’s leading wholesalers. They operate B2B supplying fabulous products, as well as seasonal items. They are now seeking a competent, capable Customer Service Assistant to work in a varied, fast-paced environment acting as the first point of contact, ensuring the highest level of customer satisfaction at all times. Duties will include: * Responding promptly to customer queries by providing and processing information either by telephone, electronically or face to face. * Provide a consistent point of contact during office hours for all inbound calls and enquiries. * Support Customers regarding orders, payments and deliveries. * Build strong relationships with customers to ensure high levels of customer satisfaction and retention through delivering excellent service throughout the Customer Journey. * Ensure all records are updated on CRM system at all times. * Book in deliveries with customers and arrange payment where necessary. * Handle and...

Location: 2 Prince's Way, Solihull, B91 3ES (Office-based initially, with the potential for hybrid working) Start Date: ASAP Duration: 6 months Pay Rate: £14.70 per hour Working Hours: Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm About the Role The Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services for micro-business customers. This role plays a vital part in ensuring compliance obligations are met while driving the successful rollout and upgrade of smart meters across the portfolio. The position requires strong customer engagement skills to obtain access information, book and manage meter exchanges, and review industry data flows to ensure accuracy and compliance. The postholder will be responsible for coordinating with internal and external stakeholders to achieve business objectives while providing high-quality service to customers. Key Responsibilities * Support the rollout...

Job Title: Revenues and Benefits Customer Service Officer Location: Local authority based in Ealing Hourly rate: £20.96 PAYE/ £27.77 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time (35 hours a week) Working Arrangements: Hybrid- Tuesday & Wednesdays in the office ASAP Start Job Purpose: To provide a comprehensive and in-depth telephone service for council tax and housing benefit/ council tax support enquiries. To ensure that all contacts receive a good customer experience, in a professional, timely and courteous manner always. Job Duties: To acquire and retain a thorough understanding of Council Tax and Housing Benefit/ Council Tax Support legislation to efficiently manage enquiries. To be able to clearly explain and process accounts at all stages of the council tax recovery process from reminder to committal stage. To keep up to date with new Housing benefit/ council tax support and Council Tax policies and procedures,...

Customer Service Advisor Location: Cheltenham Rate: £15.50 per hour Contract: 4 weeks Start Date: Immediate We are recruiting for an experienced Customer Service Advisor to join a busy and fast-paced team in Cheltenham on an immediate 4-week temporary assignment. This role requires someone who is confident, organised, and able to hit the ground running. Key Responsibilities: • Understand and interpret customer requirements (quality, delivery, packaging, etc.) and ensure these are followed throughout the manufacturing process. • Process customer orders onto the MRP system, confirming achievable delivery dates with the Production team. • Issue accurate order acknowledgements. • Handle customer enquiries professionally and efficiently. • Proactively update customers on any changes that may affect delivery times. • Support the flow of information to ensure customer requirements are met. • Produce release and despatch paperwork in line with customer orders. • Compile and send regular...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 6-12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday, 9am - 5pm Annual leave: 24 days + Bank holidays Development opportunities: To grow your skills and career As a French...

Are you passionate about leading a dynamic team and providing exceptional customer service? Do you thrive in a fast-paced environment and want to make a real impact? If so, we have the perfect role for you at our clients Global business, as a French Customer Service Supervisor! Our client has a vibrant team who is dedicated to delivering outstanding service, so they would like to recruit an enthusiastic leader who can inspire and motivate their customer service representatives. Please find all the details below: Job title: French speaking Customer Service Supervisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £35,000 Duration: 12-18 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday, 9am - 5pm Annual leave: 24 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking Customer Service Supervisor you will:...

About the Role One of my local government clients is seeking a proactive and customer-focused Customer Service Officer to join the Business Improvement Service Unit. In this frontline role, you will provide a high-quality, professional service to residents and visitors, resolving a wide range of enquiries at the first point of contact. Working across the Council’s Customer Service Centres, you will handle face-to-face, telephone, and electronic enquiries, ensuring each customer receives accurate, efficient, and courteous support. This role is ideal for someone who enjoys working directly with the public, is confident using IT systems, and takes pride in delivering excellent service in a busy, varied environment. Key Responsibilities * Act as the first point of contact for customers visiting the Council’s Customer Service Centres. * Respond to enquiries received via phone, email, and post, ensuring timely and accurate resolutions. * Assist customers in...

Our client based in Woking are looking for a customer service professional to join their team through the Christmas period. The purpose of this role is to support the daily operations of the facilities and handle customer enquiries efficiently and professionally. Duties: Respond to queries from customers, providing assistance and advice Interact positively and effectively with customers and colleagues via email, phone, and occasionally face-to-face. Monitor systems and equipment Ensure compliance, recording and reporting any issues as required Complete administrative tasks, data entry, and record-keeping accurately Assist with some on-site inspectionsRequirements: Strong communication and interpersonal skills. Proficiency in Microsoft Office and general computer systems. Proven experience delivering excellent customer service.Please apply for a chance to be considered

IMH are seeking an experienced and highly organised Call Scheduler / Customer Service Advisor to join our client’s busy Housing Team at Reading. This is an office-based role plays a key part in the smooth running of the repairs and maintenance service — ensuring that residents receive a prompt, professional, and high-quality experience. As a Call Scheduler, you’ll: * Schedule and coordinate repair works efficiently * Provide vital administrative and technical support to the housing repairs team * Maintain accurate records and manage information systems * Communicate with tenants, contractors, and colleagues to keep everything running seamlessly About You: Strong administrative experience within housing, repairs, or maintenance A solid understanding of the repairs process (emergency, urgent, and routine works) Excellent communication and customer service skills Strong IT skills, including proficiency in Excel and housing management systems Outstanding attention to...

AMJ Recruitment are looking for a Customer Service Administrator to join our valued Client based in Nuneaton. Pay Rate - £13.31 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Job Role: - Registration of products - Print letters - Post letters - Care support registration inbox - Returned / undelivered letters update on Eagle - Scanning - Post sorting and communication - Reception overload phone calls re-direction - Visitor welcome, Providing cover for Reception - Dealing with all incoming letters and e-mails - Answering all incoming telephone calls - Providing support within the Administration team - Data input into company database, ensuring compliance to GDPR regulations - Processing of all types of payment for extended warranty - Creating service engineer visits for the Council and Housing association To apply, please...

Customer Service Advisor (German Speaking) Hybrid | UK Build relationships. Solve problems. Keep a global franchise network running smoothly. We’re looking for someone who loves helping people, communicating clearly, and solving problems with a calm, positive mindset. You’ll be supporting franchise partners across Europe — responding to queries, coordinating resolutions, and making sure everyone feels supported and set up for success. This is an opportunity to use your German every day, build strong commercial awareness, and become the “go-to” contact that keeps everything running smoothly across a large and well-known international network. What You’ll Be Doing Helping franchise owners with queries via phone, email and internal systems. Logging enquiries accurately and following up with the right internal teams/suppliers. Making sure open issues are resolved efficiently — and with great communication. Spotting patterns or trends in issues and flagging them to the...

One of my local government clients is seeking an enthusiastic and customer-focused Customer Service Officer to join our multi-skilled Customer Service Team. This role plays a key part in delivering excellent service to residents, businesses, and visitors through multiple contact channels including telephone, online, and face-to-face interactions. About the Role As the first point of contact for customers, you will provide accurate information, process service requests, and ensure queries are resolved promptly and professionally. Working as part of a flexible and supportive team, you will help ensure consistent service delivery and a positive customer experience across all access channels. Key Responsibilities * Act as the first point of contact for customers, providing excellent service across phone, online, and face-to-face channels * Log, process, and monitor customer service requests using the Council’s CRM system, ensuring accurate and timely updates *...

Your new company A well-established organisation providing support committed to delivering excellent customer service. Work pattern On site, Monday to Friday, 35hrs a week. Your new role Act as the first point of contact for queries via telephone, email, letter, or in person. Handle enquiries from clients and stakeholders. Ensure timely responses and resolve issues or escalate to management when necessary. Perform front-of-house and reception duties, including distributing post and managing parcel collections. Prepare written correspondence and process payments. Support financial administration tasks such as credit control, expense reconciliation, and banking. Update booking systems, reconcile invoices, and manage petty cash. What you'll need to succeed Experience in customer service and administrative duties. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise effectively. Competence in handling financial processes such as...

Job Title: Customer Service Advisor Location: Ealing, West London (Travel round borough) Hourly rate £19.46 PAYE / £25.73 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Make a Difference in Your Community Are you passionate about helping people and improving lives? Join our team as a Service Advisor, where you'll be the first point of contact for residents accessing council services in community locations. You'll play a vital role in guiding customers through their queries, supporting digital inclusion, and connecting them with the services they need. What You'll Do Provide holistic advice and information on council services. Support customers in accessing online services and self-serve options. Triage and refer customers to specialist teams or local support organisations. Promote digital confidence by helping residents use public PCs or personal devices. Maintain accurate...

Product and Customer Service Advisor We have an exciting opportunity for a Product and Customer Service Advisor to join our client, a luxury flooring company, for a fixed 13-month contract. Based in the Technical Department, after full training, you will be a subject matter expert responsible for supporting all stakeholders with both reactive and proactive product and installation advice. This role is perfect for a confident, practically-minded self-starter looking for their next challenge. Benefits and Package for a Product and Customer Service Advisor: Salary: £26,800 per annum Hours: Monday - Friday Contract Type: 13-month, fixed-term contract Location: Evesham On-site parking New, modern office Excellent transport links Smart-casual dress Full training provided Key Responsibilities of a Product and Customer Service Advisor: Technical support for customers and the wider company, communicating with all stakeholders via phone, email, and digital platforms, ensuring...

Job title: Repairs Customer Service Advisor Location: Reading RG2 (5 days office based) Start Date: ASAP Contract Type: Temporary ongoing   Weekly Hours: 35 hours per week Job Purpose We’re looking for an experienced and highly organised individual to join the Housing Property Services team as a Repairs Customer Service Advisor You’ll be a key member of the team, helping to ensure the smooth and efficient delivery of the housing repairs and maintenance service. This is a vital role providing administrative, technical, and coordination support to the wider property services function keeping systems accurate, schedules up to date, and communication clear between residents, contractors, and colleagues. Key Responsibilities: Provide administrative and technical support to the Housing Property Services and Repairs teams. Schedule, coordinate, and progress repairs through to completion, ensuring all updates are accurately logged. Handle calls and email enquiries from...

Customer Service Representative 🌟 Are you a skilled customer service professional with a technical background? We're looking for a Customer Service Representative to join our team in Newbury and help deliver outstanding support to our customers. 📍 Location: Newbury 🕒 Employment Type: Full-time 💷 Salary: £13.50 per hour About the Role As a Customer Service Representative, you'll be responsible for managing service-related customer interactions, including repair orders and returns.You'll work closely with internal teams and customers to ensure smooth operations and high-quality service delivery. Key Responsibilities Process repair/work orders Arrange returns and collections, handle pricing and delivery queries Respond to customer emails and calls professionally and promptly Investigate and resolve invoice disputes Log and follow up on issue resolution, ensuring clear communication with customers Collaborate with internal teams on customer-specific and cross-functional topics...