Mar 01, 2026
Customer Service Co-ordinator
Northampton, NN3
Monday to Friday 08:30- 16:00 / 09:00-16:30
£14.50-£16.00 per hour
Interaction Recruitment for a Customer Service Co-ordinator to join our clients busy Production site in Northampton. This role will report directly to the Customer Service Manager and will support our drive to offer best in class Customer Service and ease of business.
PLEASE NOTE THAT THIS IS NOT DEFINITELY TEMP TO PERM BEFORE YOU APPLY.
Responsibilities
Manage customer expectations regarding order placement and delivery in line with agreed SLAs.
Utilise the customer dashboard daily to maintain balance across the order book.
Manage stock levels in line with quarterly agreed targets, balancing OTIF, production capacity and aged stock.
Oversee the order book in coordination with transport planning to ensure timely delivery while minimising cost to the business.
Build and maintain strong customer relationships to support sustained business levels.
Ensure full...
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CV-Library
Northampton, UK
Contractor