19 Telecommunications jobs

Customer Service Administrator - Temporary Salary: £13.50 per hour Hours: 8.30am-5pm Monday-Friday (1hour lunch) Location: This position is currently based in Oldham but will be relocating to Bredbury later in the year. You must therefore be able to travel to the Bredbury location once the relocation takes place. Due to the location and limited public transport options, you will be required to have your own transport. We are seeking a Customer Service Administrator to work for our client based in Oldham. The successful candidate will be assisting in the day to day running of the business. This role requires a strong administrative background and excellent communication skills Key Responsibilities: * Respond to incoming enquiries from customers and suppliers via email and telephone * Process orders updating and maintaining internal systems. * Generate paperwork for production planning. * Liaise with the production team on order progression to inform and update...

Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner Your role will include: Managing inbound and outbound customer calls. Responding to customer enquiries via telephone, email and live chat. Providing advice and support Processing customer orders Maintaining accurate customer records using internal systems. Liaising with technical departments to resolve customer queries efficiently. Delivering an outstanding customer experience This position: 18 month minimum contract Monday – Friday 9am – 5pm If you feel you have the sills necessary for this role, then please send us your CV

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

Customer Service Advisor Redditch | Temporary (until January 2027, with extension potential) The Role We are recruiting for a Customer Service Advisor. You'll handle both incoming and outgoing calls, resolving customer queries with professionalism and care. This is a hands-on, fast-paced position where your communication skills and attention to detail directly impact customer satisfaction. Working Hours Monday to Friday, 8:45 AM – 5:00 PM What We're Looking For * Proven experience in a customer-facing role * Excellent communication skills and professional phone manner * Keen eye for detail * Ability to manage multiple queries efficiently * Previous call centre experience (advantageous) * Knowledge of compliance and legislation (advantageous) Immediate start available following successful interview. Experience: * Customer Service: 1 year (required) Work Location: In person

Customer Service Advisor Red Recruitment is recruiting enthusiastic, customer-focused individuals to join our client in TQ10 9GQ as a Customer Service Advisor. You will be the first point of contact for customers, handling enquiries by phone and email, processing orders, resolving queries and delivering an excellent customer experience across a range of well-known client accounts. Due to the location of this role, you must be able to reliably commute to TQ10 9GQ This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Service Advisor: Salary: £12.87 Per Hour Hours: Mon-Fri 8am-6pm, Sat-Sun 9am-5pm (working one weekend day each week with a weekday off on a set rota) Contract: Temporary with potential to become permanent Location: TQ10 9GQ Start Date: ASAP Competitive holiday allowance Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Service Advisor: Act as the first point...

Customer Service Advisor Temp to Perm - Guildford - £28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is a varied role where you'll be the key point of contact for customers, engineers and service partners, ensuring enquiries and service requests are handled efficiently from start to finish. This is an excellent opportunity for someone with strong customer service skills who enjoys problem-solving, working as part of a team and providing an exceptional customer experience. This is a temp to perm position so we are looking for candidate who can start immediately or with a week's notice. Your responsibilities will include: * Responding to customer enquiries and resolving issues via phone and email. * Coordinating engineer appointments and ensuring service visits are arranged promptly. * Liaising with external service partners and internal...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.  You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided....

Network Contractor - Main Campus Network Redesign Location: Cambridge - Onsite Rate: £400-£440 per day, Inside IR35 Contract: Network Contractor Working Pattern: Onsite, with planned evening/weekend change windows We are seeking an experienced Network Contractor to support a major Main Campus Network Redesign and Remediation programme in Cambridge. This is a hands-on role requiring strong Cisco routing and switching, enterprise campus networking, OSPF, BGP and wireless experience. You will work alongside existing network and infrastructure teams to improve network stability, resilience, supportability and configuration standards. Key Responsibilities Review existing campus network topology and configurations. Identify and remediate legacy, redundant, inconsistent or obsolete configuration. Support network redesign and logical simplification. Configure and troubleshoot Cisco routers and switches. Troubleshoot complex Layer 2/Layer 3 connectivity and routing issues. Review and...

Customer Service Advisor required for our public sector client 09.00 - 16.00, Monday - Friday Office Based Role Initially until November, however could be extended The role will be taking calls for their waste services department You will have recent experience of providing information and advice to the public in a busy customer service environment, preferably telephone based, and be capable of handling a range of situations with tact, diplomacy and empathy. You will have excellent listening and communication skills, the ability to converse with all types of people, a polite and courteous attitude, and a commitment to providing excellent customer care. You will also be able to work well under pressure with a minimum of supervision while ensuring consistency and accuracy, and be proficient in the use of software systems, with good keyboard skills. Experience of working in front-line council services would be an advantage but is not essential as full training will be provided

Customer Service Advisor / Order Processor Location: Chelmsford - rural location- access to own vehicle is desired. Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: £12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor/ Order Processor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries...

AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours between 8am and 6pm, Monday to Friday. 40 hours per week Duties will include: Dealing with incoming queries via telephone and email Liaising with departments for updates, to feedback to customer Speaking with customers with order updates and tracking details Providing customer service to customers via phone and telephone Using an in-house system to log information Monitoring and replying to emails Previous customer service experience is essential for the role

We are currently recruiting for a number of Helpdesk Advisors to join our client’s team based in the HX6 area. This is an excellent opportunity for candidates with strong customer service skills who are confident communicating with customers by telephone and online chat. Key Responsibilities * Respond to customer enquiries professionally and efficiently * Provide support via telephone and online chat * Resolve queries and provide accurate information * Maintain a high standard of customer service * Record customer interactions and update systems where required About You We are looking for candidates who: * Have excellent customer service and communication skills * Are confident speaking to customers over the phone * Are comfortable using online chat and computer systems * Can work effectively in a fast-paced environment * Are reliable, professional and customer-focused * Are available to work 5 days out of 7 What’s on Offer * Approximately...

Network Specialist Overview We are seeking a hands-on Network Specialist to support the deployment, configuration, monitoring and migration of network devices. The successful candidate will be responsible for ensuring network assets are accurately recorded, router configurations are correctly applied, monitoring is configured appropriately, and existing devices are managed throughout migration and decommissioning activities. This role requires strong attention to detail, practical networking knowledge and experience working with network monitoring, configuration management and asset/CMDB systems. Key Responsibilities Asset and Configuration Management Tag and accurately record network assets. Add and maintain device information within the CMDB. Review and sense-check existing ML devices, including end hosts and device descriptions, to ensure records are accurate. Verify existing device information before replacement or migration to ensure the correct configuration is...

Senior Communications Officer Location: St James's, London (Hybrid Working) Rate: £36.95 per hour Contract: Interim Assignment until November 2026 We are recruiting for an experienced Senior Communications Officer to join a respected international organisation based in central London. This is an exciting opportunity for a communications professional with strong media relations expertise, excellent writing skills and a background in journalism, press office operations or corporate communications. Working within a busy Communications Division, you will play a key role in shaping public messaging, supporting senior leaders, delivering high-profile media activity and promoting programmes with global impact. The successful candidate will be involved in strategic communications planning, media engagement, content creation and event support, as well as providing communications advice across a broad portfolio of programmes and initiatives. Key Responsibilities Lead communications...

Location: London Clearance: SC-cleared / Non-SC Start: Immediate KEY RESPONSIBILITIES Own test design and execution for assigned workstreams across the client's estate. Review requirements, HLDs, LLDs, and project documentation to identify test scenarios and coverage gaps. Produce and peer-review test scripts, test cases, and execution evidence to sign-off standard. Lead defect triage, root-cause analysis, and retest coordination across delivery, design, engineering, and operations teams. Validate System Integration, Functional, Non-Functional, Disaster Recovery, and Operational Acceptance test coverage before execution windows open. Provide technical guidance and mentoring to Test Engineers; raise the standard of scripts, evidence, and defect records across the workstream. Maintain ALM discipline: test case structure, requirements traceability, defect lifecycle, and reporting accuracy. Execute and lead complex testing across routers, switches, firewalls, hosting, data...

TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract with the opportunity to go permanent to join a busy and fast-paced commercial and sales environment. This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally. Key Responsibilities Manage and resolve customer enquiries, complaints, and communications through to completion Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner Maintain accurate records of all customer interactions via CRM systems Support RFQ...

Customer Service Advisor – eCommerce for our Stoke on Trent. We are looking for a friendly, proactive and customer-focused Customer Service Advisor to join a busy and growing B2C eCommerce team. This is a varied role where you’ll be responsible for providing an excellent customer experience across a range of digital marketplaces, including the company website, Amazon and eBay. You’ll support customers throughout their journey, resolving enquiries, managing orders and returns, and working closely with internal teams and external logistics partners. The Role Your day-to-day responsibilities will include: * Responding to customer enquiries via telephone, email, webchat and online marketplaces * Providing excellent customer service across website, Amazon, eBay and other digital channels * Managing customer accounts, including updating details and placing manual orders * Liaising with third-party logistics providers (3PL) to ensure orders are processed and...

Customer Service Representative – Aftermarket; Wolverhampton; 6-month contract; £17 PH Paye , Inside IR35 We are currently recruiting for an experienced customer service representative to work in our aerospace client’s busy aftermarket department based in Wolverhampton. The role will be based on site . The purpose of this role is to manage Military Aftermarket Spares orders from request for quotation through to invoicing, ensuring customer satisfaction, on-time delivery, and compliance with contractual requirements. The Spares Customer Service Representative acts as the key interface between customers and internal teams, supporting efficient order execution and proactive communication throughout the order process. Key Responsibilities and Duties of the role will include: Reviewing and processing customer requests for quotation. Reviewing customer purchase orders and ensure accuracy of all related documentation, and regulatory information. Acknowledging receipt of...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...