Aug 21, 2026
Temporary Service Desk Co-ordinator | Bidford-on-Avon | Upto £15/hour (DOE)
The role:
We need someone to own the phone and email booking desk for a minimum one month (reviewed thereafter). This is fast-paced, interrupt-driven work. You'll field 20+ calls a day, manage a growing email queue, and keep field engineers moving efficiently across the schedule.
What you'll be doing:
Taking service requests via phone and email, booking jobs directly into the system
Liaising with engineers in the field—answering their queries, reallocating jobs, solving access issues on the fly
Confirming appointments with customers, managing last-minute changes, and updating records in real time
Thinking on your feet when things go wrong (cancellations, delays, access problems)
Who you are:
Confident on the phone. You don't dread calls; you handle them quickly and professionally.
Organised under pressure. High-volume, switching between tasks doesn't faze you.
Detail-oriented. Bookings, job...
| IR35 Status: |
Unknown Status
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CV-Library
Bidford-on-Avon, Alcester, UK
Contractor