Sep 05, 2026
We’re currently recruiting for an Administrator to join a busy Service team on a temporary basis.
This is a varied administrative and coordination role, supporting engineers, customers and the wider Service function to ensure jobs are scheduled efficiently and customers receive a high level of service.
Key Responsibilities
* Schedule field-based engineers and Service Partners using a CRM system.
* Coordinate parts, deliveries, transport and relevant paperwork.
* Respond to customer enquiries by phone and email.
* Manage the Service inbox, raising and updating service cases.
* Liaise with internal teams to resolve scheduling and resourcing issues.
* Support service projects and individual customer jobs.
* Prepare relevant documentation, including risk assessments and method statements.
* Help the team achieve departmental KPIs and maintain excellent customer service.
About You
We’re looking for someone who is:
* Highly organised with strong...
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DE14, Burton upon Trent, Staffordshire
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