2 jobs found in cumbernauld

Customer Service Administrator Based in Cumbernauld | fully office-based role with free parking on-site Full-Time role | 8:30am to 5:00pm | Monday to Friday Temp contract for a minimum of 8 weeks | potential for extension Pay rate of £14.00 per hour + holiday pay Search Consultancy are delighted to be working with a leading business based in Cumbernauld to recruit a Customer Service Advisor on a Temp Contract for at least 8 weeks to support on a project. The successful candidates will be working in a supportive and lively team taking full responsibility for emailed enquiries, customer returns/repairs co-ordination and associated administration. Duties involved in this role will include: * Taking ownership & management of the enquiries & returns inbox - dealing with a high volume of enquiries in a courteous & professional manner * Processing return & repair requests, ensuring that return labels are correctly issued to customers in good time * Providing customers...

Customer Service Advisor Based in Cumbernauld | fully office-based role Full-Time (35 hours) and Part-Time (20 hours) roles available Shift work on a rota basis | shifts between 7:00am & 11:00pm - 7 days per week Ongoing Temp contract with a view to becoming permanent Pay rate of £12.71 per hour + holiday pay Search Consultancy are delighted to be working with a leading company based in Cumbernauld to recruit multiple Customer Service roles across both Part-Time and Full-Time shift patterns. The successful candidates will be responsible for providing handling & resolving a wide range of customer enquiries. Duties involved in this role will include: * Providing customer support by phone, email or instant message to customers - acting as first point of contact for the business * Working towards resolutions to customer enquiries, escalating where required * Troubleshooting customer problems to identify root causes, using available resources appropriately to determine how to...