Sep 07, 2026
Housing Officer
Pay: £23.30 Umbrella / £18.39 PAYE
Location: Morden, London (SM4 5BE)
Working Pattern: Hybrid (3 days office/site, 2 days home working)
The Role
We're looking for a customer-focused Housing Officer to provide an excellent housing management and resident support service. Instead, you'll act as a key point of contact for residents, helping to resolve issues, support vulnerable customers, and ensure services are delivered effectively.
This is a varied and rewarding position where no two days are the same. One day you may be carrying out tenancy sign-ups and needs assessments, while the next you could be resolving complaints, supporting residents affected by service disruptions, coordinating with internal teams, or delivering community engagement events.
Key Responsibilities
Support residents with tenancy, housing, and neighbourhood-related enquiries.
Carry out sign-ups, resident onboarding, and customer needs assessments.
Assist with property handovers and...
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Morden, London
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