2 jobs found in stoke poges

Job Title: Customer Services Professional Location: Stoke Poges Contract Length: 1 Year (Fixed-Term Contract) Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for a Customer Support & Telephony Representative. This role is essential for maintaining our high standards of customer engagement, ensuring every inbound and outbound contact is handled with the utmost professionalism and care. Job Purpose The primary purpose of this role is to manage large volumes of customer inquiries and outbound campaigns via telephone. This position requires high levels of resilience; the core of the role involves continuous, high-volume calling which can become repetitive and demanding. We are seeking an individual who can maintain a high level of energy, enthusiasm, and quality of service throughout long periods of phone-based work. Responsibilities * Handle a high volume of consecutive inbound and outbound telephone calls...

Job title: Compliance / AML Analyst Location: Stoke Poges (1 day per week in the office) Contract length: 3 months Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking an experienced Compliance / AML Analyst to support the Compliance team within a well-established financial services organisation. This role is focused on AML operations, customer due diligence (CDD), ongoing monitoring and supporting the implementation of key financial crime controls. The successful candidate will be responsible for reviewing alerts, assessing customer risk and ensuring the AML dashboards and records remain up-to-date and accurate. Some of the duties will include but are not limited to: Key Responsibilities * Review and resolve AML screening alerts (including due diligence and sanctions alerts), ensuring a quick turnaround time * Undertake CDD analysis for proposed transactions and deals, assessing customer risk, identifying red flags and...