2 jobs found in stoke pound

Income Officer – Social Housing Location: Bromsgrove, B60 Pay: £19.00 PAYE / £25.00 Umbrella Hours: Monday–Friday, 9am–5pm Contract: Temporary sickness cover, initially for up to three to four months Hybrid working: Potentially 2–3 days from home once fully trained We are recruiting an experienced Income Officer for a well-established social housing provider. The role involves managing rent accounts, recovering arrears and supporting customers to sustain their tenancies. You will initially work from the office, with hybrid working potentially available once you are familiar with the organisation’s processes. Key responsibilities * Manage current and former-tenant rent accounts and arrears cases. * Identify financial difficulties and take early action to prevent arrears escalating. * Agree realistic and sustainable repayment arrangements. * Set up payment methods, including Direct Debits. * Advise customers about Housing Benefit, Universal Credit and financial...

Income Officer – Social Housing * Pay: £19.00 per hour PAYE or £25.00 per hour Umbrella Salary equivalent: Approximately £37,000 per annum Hours: Monday–Friday, 9am–5pm Location: Bromsgrove, B60 * Travel: Full UK Drivers license and access to a vehicle is required. * Compliance: Standard DBS is required. * Experience: Ideal candidate should have court level experience. Contract: Temporary sickness cover for up to three months with potential to an extension. We are recruiting an experienced Income Officer to join a well-established social housing provider on a temporary basis, covering staff sickness for up to three months. The role will initially be office-based. Once you are familiar with the organisation’s processes, there may be the opportunity to work from home two to three days per week. Key responsibilities: * Managing a portfolio of rent accounts and taking timely action to recover arrears. * Contacting customers and agreeing realistic...