2 jobs found in taplow

Are you an experienced housing professional with a passion for supporting vulnerable individuals to maintain safe, stable tenancies? We are recruiting on behalf of a reputable Housing Association seeking a Supported Housing Officer to join their team on an interim basis. This is an excellent opportunity to make a real difference in the lives of residents living within supported accommodation. Key Responsibilities * Deliver high-quality housing and tenancy management services to residents in supported housing schemes. * Manage rent accounts and work proactively with customers to sustain successful tenancies. * Conduct tenancy visits, property inspections, and support plan reviews. * Build effective relationships with support providers and partner agencies. * Identify and respond appropriately to safeguarding concerns. * Provide person-centred support to residents with a range of support needs. * Ensure compliance with housing policies, procedures, and relevant...

We are currently working with a Housing Association that is looking to appoint an experienced Income Officer to support their income recovery function on a short-term interim basis. This role is ideal for someone with a strong background in rent collection, arrears management, debt recovery, or credit control within housing or a customer-focused environment. Key Responsibilities * Maximise rental income collection across all tenure types. * Manage a caseload of rent arrears accounts from early intervention through to legal recovery action where necessary. * Negotiate realistic repayment arrangements with residents and monitor agreements. * Work closely with internal teams, local authorities, the DWP, and external support agencies. * Provide advice and guidance on debt prevention, welfare benefits, and income maximisation. * Support residents to sustain tenancies while reducing arrears and financial risk. Essential Requirements * Experience in income...