Sep 06, 2026
Job Title: Tenant Liaison Officer
Location: Cambridge
Overview
* We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement Officer
* This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles.
* You’ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations.
* If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you.
Duties
* Appointment Booking
* Resident Engagement
* Internal Home Surveys
* CRM and Reporting
* Compliance and Safety
* Team Collaboration
Requirements / Demonstrable Experience
* Minimum 2 years of customer-facing experience
* Ideally in roles such as tenant liaison, estate/letting agency, accompanied...
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CB1, Teversham, Cambridgeshire
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