2 jobs found in triangle

We are currently recruiting for a number of Helpdesk Advisors to join our client’s team based in the HX6 area. This is an excellent opportunity for candidates with strong customer service skills who are confident communicating with customers by telephone and online chat. Key Responsibilities * Respond to customer enquiries professionally and efficiently * Provide support via telephone and online chat * Resolve queries and provide accurate information * Maintain a high standard of customer service * Record customer interactions and update systems where required About You We are looking for candidates who: * Have excellent customer service and communication skills * Are confident speaking to customers over the phone * Are comfortable using online chat and computer systems * Can work effectively in a fast-paced environment * Are reliable, professional and customer-focused * Are available to work 5 days out of 7 What’s on Offer * Approximately...

We are seeking an experienced Credit Controller to join a busy finance team on a six-month fixed-term contract. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and is focused on achieving cash collection targets. Key Responsibilities * Manage a portfolio of customer accounts, ensuring timely collection of outstanding debts. * Build and maintain positive customer relationships to maximise cash collection. * Record invoice queries accurately and liaise with internal teams to ensure prompt resolution. * Maintain accurate records of customer interactions and payment commitments. * Process debit and credit card payments. * Support cash forecasting by recording payment promises and collection activity. * Work collaboratively with colleagues to resolve complex accounts and improve collection performance. * Prioritise workloads to meet financial targets while delivering excellent...