Service Operations Coordinator
Temporary on-going role with the opportunity to go permanent. Weekly Pay
Poole (moving to Bournemouth Airport area in 2026)
4 on / 4 off shift pattern (including weekends & bank holidays)
Hybrid working available after training
Shift Patterns: 06:00-17:30, 07:00-18:30 or 08:00-19:30
We're looking for a highly organised Service Operations Coordinator to support a critical maintenance contract within a fast-paced operations environment.
This role is all about fault coordination, problem-solving, and keeping things moving. Working closely with field engineers, contractors, and key stakeholders to ensure faults are logged, managed, and resolved within strict timeframes.
What you'll be doing:
Taking inbound calls from engineers, contractors, and customers
Logging, managing, and allocating faults using multiple systems
Prioritising urgent and time-sensitive issues
Coordinating engineers and third parties to optimise performance
Managing inboxes, system updates, reports, and handovers
Reducing duplicate and outstanding faults wherever possible
Communicating clearly with teams and escalating when required
What we're looking for:
Strong administration or coordination experience
Excellent organisation and attention to detail
Confident communicator (written & verbal)
Calm under pressure in a busy environment
Comfortable using MS Office and learning new systems
Proactive, positive, and able to work independently
Why apply?
Hybrid working once trained
Supportive team environment
Opportunity to grow within a developing operations centre
If you enjoy coordination, problem-solving, and taking ownership in a fast-paced setting, this could be a great next step.
Apply now to find out more.
INDCP