Mar 14, 2026
Income Officer - Local Authority (Merseyside)
Contract: 12 months (ongoing assignment)
Pay rate: £19.44 per hour (Umbrella)
Hours: 35 hours per week
Working pattern: Hybrid - 2 days office / 3 days remote
Location: City-centre office, Merseyside
Office base: Cunard Building, Pier Head
Closing date: 02 March 2026
Interviews: Online
The Role
An established local authority in the North West is seeking an experienced Income Officer to join its Transactional Services team. The role focuses on the accurate allocation, reconciliation, and management of income received from residents, businesses, and internal services, ensuring financial integrity and high-quality customer service.
Key Responsibilities
Allocate and reconcile income received via BACS, CHAPS, card, cheque, online and bank deposits
Administer income reversals including refunds, chargebacks, unpaid cheques and Direct Debit rejections
Investigate and resolve income-related queries via phone, email and written...
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Merseyside, UK
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