7 customer service jobs found in Guildford

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...

Join a well-established retail business dedicated to delivering quality products and exceptional customer service. Located in Havant, this thriving company boasts a dynamic culture focused on growth, innovation, and teamwork. Recognised for its commitment to staff development and workplace excellence, the organisation offers a rewarding environment where your skills contribute to ongoing success. This is a fantastic opportunity for an ambitious finance professional to become an integral part of a forward-thinking team, on a temporary basis to cover a period of sickness. What will the Purchase Ledger role involve? Processing supplier invoices accurately and efficiently, ensuring timely payments that support supplier relationships Supporting enquiries related to accounts payable and resolving queries promptly Collaborating with internal teams Providing proactive support to the finance department Suitable Candidate for the Purchase Ledger vacancy: Experience in purchase...

CMA Recruitment Group is partnering with a dynamic, fast-paced service-sector business to recruit a Finance Assistant on a temporary basis, likely to last 1–2 months. This company prides itself on a vibrant culture, strong growth ambitions, and a commitment to delivering excellent customer experience. This role offers an excellent opportunity for someone looking to utilise their finance skills within a supportive team environment, with the chance to make an immediate impact during the temporary period. What will the temporary Finance Administrator role involve? Supporting the finance team with manual invoicing processes, ensuring accuracy and efficiency Verifying supporting documents and reconciling client charges to maintain precise records Assisting with VAT calculations and splits on client invoices where applicable Maintaining organised administrative records and ensuring smooth workflow Collaborating with internal teams to support financial processes and data accuracy...

Accounts Receivable Officer Location: Hampshire Contract: Temporary (6-months initial) Salary: £16.75 per hour umbrella // £15.26 per hour PAYE Inclusive // £13.62 per hour PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in Hampshire for an Accounts Receivable Officer to join the team on a temporary basis. The postholder will be required to work in a team supporting the collection of income billed, and support a range of services including Licencing, Commercial Rents, Pest Control, Events, and hire of school facilities. Key Responsibilities Ensuring the Central Accounts Receivable system is administered in an accurate and timely manner. Dealing with internal and external queries and enquiries. Maintaining the Customer Database, including setting up and amending customer records in the Oracle Fusion Accounts Receivable system to enable invoices to be raised. Setting up direct...

Your new company A long‑established financial institution operating across international markets, providing a broad mix of retail, corporate and wealth management services. The organisation supports customers through branch banking, digital platforms, and cross‑border financial solutions, with an emphasis on serving both individuals and businesses in key global financial hubs. Your new role The client is seeking a Finance Officer to join the team on a temporary basis, with the potential to extend based on business needs. Key responsibilities include: Preparing & submitting daily, weekly and monthly H.O. reports. Reporting on the daily LCR report. Checking daily reconciliations. Preparing invoice entries and entering supplier payments through the Faster payment system. Authorising daily T24 entries Preparing Quarterly VAT Returns for all branches and subsidiaries. Assisting with the CAR Report. Monthly and Quarterly BoE Reporting. Assisting with invoices scanning Ad hoc...

Finance Officer – Accounts Receivable Location: London Contract: Temporary (6-months initial) Salary: £23.40 umbrella / £21.14 PAYE Inclusive / £18.86 PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a housing association in London for a Finance Officer to join the team on a temporary basis. The postholder will be required to manage and process all aspects of the processing of rental, cash receipts and other income in the Accounts Receivable function. Key Responsibilities Process and allocate all rental income, cash receipts, Housing Benefit payments, and invoices accurately and in a timely manner, ensuring compliance with financial procedures and regulations. Manage account queries, adjustments, reconciliations, and month-end processes, investigating and resolving anomalies efficiently. Liaise with Local Authorities, Housing Benefit departments, Social Services, banks, payment providers,...

Join a dedicated team within a reputable organisation based in Havant, Hampshire. This organisation is committed to delivering essential services and boasts a collaborative culture focused on continuous improvement and professional growth. The role presents a chance to contribute to impactful work within on an initial temporary basis of 3-6 months with the possibility of a permanent role. What will the Credit Control role involve? Managing the end-to-end debt recovery process, ensuring timely collection of income  Analysing aged debt reports  Overseeing invoicing procedures, confirming billing accuracy, and resolving customer account queries  Preparing reconciliations Suitable Candidate for the Credit Control vacancy: At least two years’ relevant experience in credit control, debt management, or accounts receivable Strong analytical skills with the ability to interpret complex financial data and produce accurate reports Proven expertise in financial systems, particularly ledger...