2 customer service jobs found in Liverpool

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

William Stobart & Son Appleton Thorn (Office Based) Permanent | Full-Time £25,000 – £30,000 per annum Company Overview William Stobart & Son is an established UK haulage business operating a modern fleet across national distribution routes. The business supports a broad customer base across logistics and transport sectors, delivering reliable and time-sensitive services. Finance plays a central role in maintaining commercial control, working capital discipline and operational performance. Due to continued growth and internal development, we are recruiting an Accounts Assistant to join our finance team at our Appleton Thorn office. This is a permanent, full-time, office-based role reporting directly to the Finance Manager and working closely with the wider Finance Team. Role Summary This is a hands-on Accounts Assistant position with exposure across Purchase Ledger, Sales Ledger and core transactional finance processes. You will be responsible for maintaining...