8 customer service jobs found in London

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face‑to‑face...

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...

Director of Asset Management London | £100,000 - £110,000 + Excellent Benefits Goodman Masson is delighted to be partnering with a large, ambitious London-based housing association to recruit a Director of Asset Management. This is a rare opportunity to join a forward-thinking organisation at a pivotal stage of its journey, leading a substantial investment portfolio and playing a key role in shaping the future quality, sustainability and performance of thousands of homes. Reporting into the Executive Director, you will provide strategic leadership across asset management, stock investment, major works and retrofit services, ensuring customers live in high-quality homes while delivering long-term value for money and supporting ambitious organisational objectives. The Opportunity Leading a team of approximately 70 colleagues through five direct reports, you will oversee annual investment budgets of £30m-£40m and take ownership of the organisation's long-term asset strategy....

The role of Accounts Receivable within the retail industry involves managing incoming payments and ensuring accurate financial records. Based in Gillingham, this temporary position requires a detail-oriented professional with proficiency in accounting principles. Client Details This opportunity is with a well-established and medium-sized business operating in the retail industry. Known for their structured processes and financial integrity, the organisation is committed to delivering exceptional service to its customers and partners. Description Process and manage accounts receivable transactions efficiently and accurately. Chase payments via phone and email. Reconcile customer accounts and resolve any discrepancies promptly. Prepare and distribute invoices to clients in a timely manner. Monitor and follow up on outstanding payments to ensure timely collections. Maintain accurate records of financial transactions and update the accounting system. Collaborate with internal teams...

CMA Recruitment Group is seeking a Payroll and Finance Coordinator to join our client on a temporary basis to support a particularly busy period. This business has a service-focused culture where accuracy and responsiveness are highly valued. Working primarily on-site in Reading, you will help deliver a dependable monthly payroll process and maintain the sales ledger, supporting internal teams and resolving queries with confidence. This role would suit someone who can hit the ground running, work independently and bring strong double-entry bookkeeping knowledge alongside advanced Excel skills. What will the Payroll and Finance Coordinator role involve? Preparing and processing the monthly payroll, ensuring accurate data input and timely payments Administering pension-related processes and supporting regular internal and external reporting requirements Maintaining the sales ledger, including invoice processing, query resolution and low-level debtor management Updating cashbooks...

Interim Head of Revenues & Benefits Central Bedfordshire Council £550 per day Umbrella Central Bedfordshire Council is seeking an experienced Interim Head of Revenues & Benefits to lead a high-performing service responsible for Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. This is a key leadership role with a strong focus on collection fund performance, service transformation, policy development and ensuring compliance across all Revenues & Benefits functions. You will act as the Council's lead expert, providing strategic advice to senior leaders while driving operational excellence and continuous improvement. We are looking for someone with: * A proven track record of working at a senior level within a Revenues & Benefits service. * Strong knowledge of Council Tax, Business Rates, Benefits and associated legislation. * Experience leading service improvement and transformation programmes. * A solid...

Connect2Luton are excited to recruit Accounts Payable Officer on behalf of Luton Borough Council. Main purpose of position: Responsible for the delivery of an efficient and effective payment process, providing accounts payable support to the whole of Luton Council. To ensure the timely and accurate processing of all invoices, interfaces, manual payments, memo's and credit notes generated throughout the Authority. Support the Creditors financial system with the responsibility for documenting procedures, testing enhancements, updates and new releases, supporting devolved users with guidance and training on the accounts payable system and processes. Advising and supporting and service managers and cost centre managers on accounts payable procedures and legislation compliance. You will be responsible to: ·Assess and determine the suitability of invoices/petty cash and claims in relation to financial regulations. ·Identifying payment priority to ensure creditors payment terms...

Commercial Contracts Manager 12 Months Hybrid 2 days in the office - Burgess Hill We have an exciting opportunity for a strong team player to join our Commercial Contracts team, on a temporary 12 month basis, as a Commercial Contracts Manager. At Roche Diagnostics we believe it's critical to deliver medical solutions right now as well as develop innovations for the future. We are passionate about transforming patients' lives as a world leader in Healthcare & Diagnostics solutions. With over 650 permanent employees in the UK and Ireland, we operate within vibrant and growing markets providing innovative and complex healthcare solutions in an ever changing business environment. The Commercial Contracts Team forms part of the Legal & Compliance Directorate at Roche. The team is responsible for drafting and negotiating customer (sales) contracts and subcontracts with our third party suppliers. This role will report into the team leader of the function. As part of the role,...