2 social worker jobs found in Runcorn

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Revenues Officer Location: Fully Remote (Midlands) Rate: £21.07 per hour Contract Type: Initial 3-Month Contract Start: ASAP Hours: 37 hours per week (Monday-Friday) You will be joining a dynamic local authority environment, supporting Shropshire Council's Revenues and Benefits Service. This is a critical role focused on supporting the efficient and effective collection of council tax, where your contribution will be essential in meeting performance targets and ensuring a high level of customer service. You will take ownership of maintaining council tax accounts, assisting with arrears collection, and engaging with service users, making a direct impact on the council's financial outcomes. What you will do as Revenues Officer: ·Accurately maintain and update council tax account records ·Assist with the effective collection of outstanding council tax ·Handle customer enquiries by telephone and letter, providing excellent service at all times ·Liaise with external agencies...