3 customer service jobs found in Sheffield

We are currently recruiting for an experienced Business Rates Officer to join a busy Revenues team within a local authority environment. You will play a key role in the administration, billing, collection and recovery of Non-Domestic Rates (NNDR), ensuring accuracy, compliance with legislation, and maximising income collection for the Council. 📌 Key Responsibilities * Administer the billing, collection and recovery of Business Rates * Maintain and update Business Rates records to ensure accurate billing and collection * Open, close and amend Business Rates accounts * Process payments and set up Direct Debits * Apply reliefs, exemptions and discounts in line with legislation * Review, check and authorise refunds and adjustments * Maintain and update rating lists and property records * Trace absconded debtors and take appropriate recovery action * Determine and implement the most appropriate recovery action for outstanding debts * Deliver a high...

Finance Administrator £13.13 per hour | Monday-Friday | 9am-5pm | 37.5 hours per week One week in the office required for IT equipment collection and training Fully remote role with occasional local travel Are you an organised and detail‑focused finance professional looking for a fully remote role? We're recruiting a Finance Administrator to support a busy Accounts Payable function, ensuring invoices are processed accurately and suppliers are paid on time. This is an excellent opportunity for someone who enjoys problem‑solving, working with financial systems, and delivering great service to internal teams and external suppliers. What you'll be doing Processing supplier invoices across internal financial systems Matching invoices to delivery notes and checking coding accuracy Reconciling supplier statements and requesting missing documentation Liaising with suppliers to resolve queries and request credit notes when needed Supporting the administration of the Construction...

Overview We are seeking an experienced and strategic Head of Revenues to lead the delivery, transformation, and performance of Council Tax and Business Rates (NDR) services for a forward-thinking local authority. This is a key leadership role within the Revenues and Benefits function, responsible for driving high-quality, compliant, and customer-focused service delivery, while maximising collection rates and advancing digital and operational efficiencies. Key Responsibilities * Provide strategic leadership across Council Tax, Business Rates, and Inspections services, ensuring full compliance with legislation and alignment with corporate priorities. * Act as the Council’s lead specialist on Revenues, advising senior stakeholders, elected members, and MPs on complex issues and policy. * Drive service performance and income maximisation, including growth of the tax base and accuracy of the rating list through proactive identification of new properties. * Lead and...