3 customer service jobs found in Southampton

Our prestigious client based in modern spacious offices in Poole is looking for a Credit Controller to join the busy office-based Finance team. This is initially for a 3-month short term contract with the potential to go permanent. Purpose of Credit Controller role: Effectively manage and control debts. Responsible for collecting invoices and ensure that credit given to customers is monitored whilst providing excellent customer service. Job Responsibilities for Credit Controller: * Act as a main point of contact for customer account queries * Reconciliation, managing customer portals and integration * Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits, considering previous history, credit agency and trade references and other relevant sources of information * Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure (bad debts) * Resolve invoice...

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...

Join a dynamic finance team in this 3 month temporary role where you'll handle supplier and sales ledger processing, month-end support, and ledger reconciliation. Primarily office-based, with the option to WFH one day a week after training, this is a great opportunity to gain hands-on experience and develop your finance skills. Key Responsibilities: Process supplier invoices using scanning and ERP systems Reconcile supplier statements and maintain account records Raise customer invoices, perform credit checks, and manage credit control Support month-end activities and assist with cash postings and forecasts Ideal candidates will have: Experience with accounts payable and receivable ERP familiarity; SAP experience preferred Strong organizational skills, attention to detail, and proactive communication Proficiency in Microsoft Office Salary dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK...