7 customer service administrator jobs found

We are looking for a highly organised Service Billing Administrator to join our client's busy Accounts team on a Fixed Term Contract. This is a pivotal role supporting the smooth running of our service operations, ensuring accurate invoicing, efficient billing processes, and proactive management of customer accounts. You will act as a key link between our service engineers, finance team, and customers - helping to maintain financial accuracy while delivering excellent service. Hours of Work: Monday - Friday, 08:30 - 17:00 Location: Medway towns Contract type: Fixed term (1 year MAT cover) Key Responsibilities: Invoice with Confidence: Produce accurate invoices for service work, materials, contracts, and commissioning- making sure every billable item is captured. Validate Job Sheets: Review engineer job sheets for accuracy and clarity, collaborating with teams to resolve any gaps. Portal Billing & Submissions: Submit invoices through customer portals and internal systems,...

An exciting opportunity has arisen to work for BAE Systems as a Payroll Administrator on a 12 month contract. This role will be based within the Payroll Operations team, reporting to one of the Payroll Team Managers. This role requires a customer focused approach to accurately administer complex, high volume payrolls. The successful applicant will need to be experienced with high volume, end to end payroll. Duties will involve; - Responsible for the timely and accurate preparation and processing of high volume and complex Payrolls in line with SLA’s and HMRC legislation. - Responsible for logging any advances, errors and overpayments and reporting any known issues/defects to a Payroll Team Manager for timely review. - Play a key role in ensuring that all work instructions and processes regularly reviewed and and remain compliant with governance and audit procedures. Proactively escalate any discrepancies or changes required. - Support with the continuous improvement...

PE Global is recruiting an Accounts Administrator for our energy client based in the UK. The role is an initial 3-month contract and the role is hybrid (3 days in Birmingham per week). The rate for this role is £150 per day PAYE. Responsibilities: • Create, review, and issue accurate customer invoices in a timely manner • Process and allocate incoming payments, ensuring accuracy across accounts • Reconcile customer accounts and investigate discrepancies • Proactively chase overdue invoices and manage collections activities • Liaise with internal teams (sales, operations, finance) to resolve billing and payment issues • Support credit control processes, including credit checks and risk assessments • Maintain accurate financial records and customer account information • Prepare regular reports on accounts receivable, including aging reports and cash flow updates • Assist with onboarding new customers, including financial due diligence • Identify process inefficiencies and support...

Accounts Payable Clerk – Tiverton – Temporary (Initially 8 Weeks) 💰 Pay: £14–£15 per hour (incl. holiday pay) – potentially negotiable 📍 Location: Tiverton, Devon 🕒 Hours: Full time (35 hours per week) - potentially negotiable 📅 Start: ASAP Are you an experienced Accounts Payable or Purchase Ledger professional who can confidently step into a busy finance function and make an immediate impact? Do you excel at staying organised, clearing backlogs, and supporting a team during periods of change? If so, this opportunity could be a great fit. We are partnering with our client in Tiverton to recruit a reliable and proactive Accounts Payable Clerk for an initial 8-week assignment, providing essential support while the team implements a new finance system. What You’ll Be Doing ✔ Processing invoices accurately and efficiently ✔ Clearing a backlog of transactions ✔ Supporting and covering the Finance/Accounts Payable team during system implementation ✔ Handling supplier queries...

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...