10 customer support administrator jobs found

International Tax & Finance Administrator Based in South West London Exclusive opportunity – supporting the Chartered Institute of Taxation (CIOT) I am exclusively supporting the Chartered Institute of Taxation (CIOT) with the appointment of an International Tax & Finance Administrator to join their Finance team. CIOT, together with the Association of Taxation Technicians (ATT), represents over 35,000 tax students and professionals globally and is the leading professional body for taxation in the UK. This role offers the opportunity to work within a respected, not‑for‑profit organisation with a strong educational mission and international footprint. The Opportunity This is a varied and hands‑on role combining international tax compliance with finance administration. You will play a key role in managing tax returns across multiple jurisdictions, while also supporting daily finance operations such as cash postings, bank reconciliations, and reporting. The role requires...

Sewell Wallis are working with a PE backed business based in the heart of Sheffield who are looking to recruit a Billing and Collections Manager on an interim basis for a period of 6 months. This South Yorkshire-based role will involve managing the day‑to‑day billing and collections activity and support the introduction of agreed improvements, whilst managing a small team of 2. You'll manage complex B2C billing, lead process improvements, and make a real impact in a fast-growing business. This role involves managing high-volume B2C transactions, often across shared responsibility accounts. You'll need strong process optimisation skills, excellent communication, and the ability to balance firmness with a positive customer experience. What will you be doing? Take full ownership of the company billing and collections process, ensuring timely and accurate invoicing and resolution of billing and pricing queries. Monitor and improve debt collection performance, supporting the...

Job Title: Payroll Administrator Location: London (Hybrid) Duration: 6 months Working Pattern: Full time About Us: Join our client, a leading organisation within the HR industry, dedicated to delivering exceptional payroll services to employees in London and Dublin. We pride ourselves on our commitment to quality, accuracy, and efficiency, supporting over 2,000 employees and directors across multiple entities. Purpose of the Role: As a Payroll Administrator, you will be a vital part of our Payroll team, responsible for ensuring the timely and accurate delivery of payroll services. Your expertise will help maintain compliance with legislation and regulations while contributing to improvements in our payroll processes and systems. Key Responsibilities: Process and check payrolls for London and Dublin, ensuring accuracy and timeliness. Provide exceptional service to employees, addressing payroll-related queries via HR Service Now. Assist with complex queries and exceptions to...

We are recruiting for a payroll administrator based in Crick! This is a temporary, ongoing position . The Payroll Specialist supports the day-to-day processing of the  payroll service, ensuring that the service is delivered in an accurate, efficient and a timely manner, with a strong focus on delivering excellent customer service at all times. The Payroll Specialist is a key component in ensuring that all employees are paid accurately and on time. Knowledge and skills required: Working knowledge of ADP Global View Awareness and knowledge of current Payroll related legislation and HMRC guidelines Experience and knowledge of occupational pension schemes Experience and knowledge of Time & Attendance systems Behaviours required: Strong customer service focus Positive and professional attitude, with flexible approach in ways of working to support the payroll team overall Awareness of the confidential information and matters handled on daily basis, knowledge of GDPR...

Currently recruiting for a sales ledger clerk to support the day-to-day operations of the finance function. This role combines accounts receivable and treasury responsibilities, ensuring accurate cash management, timely collections, and strong customer account administration. Key Responsibilities: Process and post customer payments, including BACS, card payments, and Direct Debits Perform daily and monthly bank reconciliations, investigating and resolving discrepancies promptly Allocate cash accurately to customer accounts, ensuring timely and correct matching of receipts Manage Direct Debit collections, including setup, submissions, and query resolution Monitor customer accounts and actively chase overdue debts to minimise aged receivables Review and maintain customer credit limits, supporting effective credit risk management Handle customer queries via phone and email, providing timely and professional resolutions Produce and distribute invoices, credit notes, and...

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities....

Accounts Assistant! Based in Wolverhampton Flexibility for part-time or full-time hours Temporary ongoing £13.00 to £15.00 per hour (dependent on experience) We are seeking a detail‑focused and proactive Accounts Assistant to support the finance function across accounts payable, purchase and sales ledger, and payroll. This role is ideal for someone with strong transactional finance experience who enjoys working in a busy environment. Key Responsibilities Processing high volumes of supplier invoices accurately and efficiently Matching, batching, and coding purchase invoices in line with company policies Managing the purchase ledger, including supplier reconciliations and query resolution Supporting the sales ledger, including invoice raising, cash allocation, and credit control support as required Preparing and processing payment runs (BACS, CHAPS, cheques) Maintaining accurate supplier and customer account records Payroll and wages administration Supporting month‑end...

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...