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Business Support Officer Islington Contract £22.14 per hour PAYE or £29.28 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Business Support Officer. Universal Housing Services Officers will be providing holistic and person-centred housing management services across the borough. This will include: Receiving a wide range of transactional and housing related service requests from residents and non-residents, using right first-time principles to manage demand and conclude a variety of enquiries efficiently. Responding to customer enquiries through phones, email, website, CRM and Apps ensuring they are dealt with and responded to speedily and efficiently “Making Every Contact Count” through the rapid assessment of resident needs to identify opportunities for early intervention and prevention. Post-holders may rotate specialisms over time, enabling them to gain a greater level of expertise in tenancy management services. Officers are...