Jun 27, 2026
Role Overview
Work with team members and other teams to deliver a customer-focused service, which maximises income collection and supports customers through the impact of welfare reform.
Key Responsibilities
* Take all appropriate action to maximise income collection from rents, service and other charges.
* Take all appropriate action to mitigate the impact of Welfare Reform on tenants and the business in general. This includes ensuring tenants’ income is being maximised, signposting tenants to debt and money advice services and taking action in line with our procedures to maximise income collection.
* Ensure systems, processes and procedures are fully utilised to ensure income collection is maximised.
* Deliver a range of proactive services that respond to the needs and aspirations of customers that supports a rent payment culture, financial inclusion strategies and income maximisation.
* Take effective action that addresses performance or service quality...
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Unknown Status
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CV-Library
Bridgwater, Somerset
Contractor