17 complaints officer jobs found

Description Our local government clients in Enfield, Greater London, the Environment & Communities Department, are looking for an experienced Personal Assistant to provide confidential, high-quality PA, secretarial, and administrative support to Directors and the wider Departmental Management Team. This is a fast-paced role supporting senior leaders, ensuring diaries, correspondence, meetings and key processes run smoothly and professionally. Responsibilities Diary & inbox management for Directors, including scheduling and re-prioritising at short notice. Managing correspondence: scanning/recording, tracking actions, drafting and coordinating responses, obtaining signatures. Handling enquiries via phone/email, including escalation of urgent matters and signposting to the right officer. Organising meetings: agendas, papers, background information, room bookings, visitors, refreshments, travel arrangements. Minute-taking and actions for key meetings (including...

Procurement Specialist Location: Belgravia, London Pay: £19 - £21.50 per hour Duration: 9-14 months (Maternity Cover) Hours: Monday - Friday, 8:30am-5:30pm (flexibility often required) Start Date: April 2026 Role Purpose To provide best-in-class office and administrative support to a high-profile international office, while overseeing procurement activities in line with approved policies and procedures. The role requires ensuring vendor performance, maintaining compliance with procurement guidelines across all departments, and delivering administrative excellence with a high level of professionalism, discretion, and attention to detail. Role Responsibilities Office & Administrative Support: Deliver exceptional office and administrative support within a fast-paced, high-profile environment. Prepare and maintain action trackers, procurement logs, risk items, and management action documentation. Ensure procurement procedures remain up to date and compliant with the...

6 month Temp Payroll Executive Location: Guildford Contract Type: Temp Working Pattern: Full-time, Monday - Friday, 9:00 AM - 5:30 PM (Friday 4:00 PM finish) Hourly Rate: £15 - £17 per hour Are you a dynamic and proactive finance professional with a knack for payroll? If so, we have an exciting opportunity for you! Join a vibrant and people-focused organisation based in Guildford, where your skills will shine in a fast-paced environment. About the Role As a Payroll Executive, you will take charge of processing payroll using Sage 50 & Sage Payroll. This operational role is perfect for someone who thrives on accuracy, enjoys problem-solving, and excels under pressure. Key Responsibilities: Process weekly and monthly timesheets accurately and on time Communicate effectively with contractors and clients via phone and email Ensure PAYE processes are compliant and up to date Identify and resolve issues within payroll or finance processes proactively Support the continuous...

We are currently seeking a Temporary Recruitment Advisor for a National Health and Social Care Charity. The position will be a Full Time post consisting of Monday to Friday from 09:00 - 17:00. This will be a Remote role. The Recruitment Advisor supports the delivery of effective recruitment across the Organisation by working closely with hiring managers and external recruitment agencies. The role is responsible for understanding workforce needs, coordinating recruitment campaigns, and ensuring a smooth and efficient hiring process from vacancy approval through to interview and offer stage. Key responsibilities include liaising with recruitment agencies, managing candidate submissions, coordinating interviews, and supporting hiring managers to identify and attract suitable candidates. The Recruitment Advisor will also oversee general recruitment administration, maintain accurate records within recruitment systems, and ensure all processes are compliant with organisational...

We are excited to offer an opportunity for an Enrolment and Audit Administrator on a temporary contract to join Coventry University Group, a global education group with a mission of Creating Better Futures. The Role: * To undertake documentation decisions at undergraduate/postgraduate taught level on behalf of the Coventry University Group, after having confirmed the sponsor criteria against which applications are to be considered. * Ensure that audit ready documents are processed within the agreed timescales, policies and practices, taking responsibility for key activities using the University Group's online admissions systems, CAS creation software, and Filestream document storage system. * Responsibility for supporting students prior to and during enrolment, ensuring compliance with a range of admissions and UKVI requirement checks. * Oversee the administration of enrolment at all sites, including CU Group either in person or remotely. * Co-ordinate the handling of...

Job Advertisement: Sales / Supply Chain Administrator - Fixed Term Contract (Maternity Cover) *Advertised by OA West End Location: London, West End Working Pattern: Full Time. Hours: 9.00am - 5.30pm. HYBRID: 4 days in office Contract Type: Fixed Term Contract - ASAP start until Jan 2027 Salary: £40,000 - £42,000 Are you passionate about the beverages industry and looking for an exciting opportunity to make your mark? Our client, a pioneer in the world of English Sparkling Wine and high-quality spirits, is seeking a dynamic Sales / Supply Chain Administrator to join their London team for a maternity cover. If you thrive in a fast-paced environment and have a knack for exceptional customer service, this role could be your perfect fit! Main Purpose: As a Sales / Supply Chain Administrator you will play a key role in supporting the Sales team by ensuring orders are processed with precision and professionalism. Your contributions will help foster a positive image of our...

Renters Rights Act Project Officer – Rugby Borough Council – CV21 2RR 6 Months Contract 37 Hours Per Week I am currently representing Rugby Borough Council who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Renters Rights Act Project Officer based at Town Hall, Evreux Way, Warwickshire, CV21 2RR On site-based role. To lead and support the mobilisation and implementation of the Council’s new statutory duties under the Renters’ Rights Act 2025 by designing and establishing robust systems, processes, governance, and data arrangements for Private Rented Sector (PRS) regulation The postholder will act as the key coordinating officer for year-one regulatory readiness, ensuring that enforcement workflows, investigatory powers, data capture and inter-service interfaces are in place before full operational...

Berry Recruitment are NOW hiring for a committed and experienced Internal Service Administrator to work for a company in Milton Park, Oxfordshire Role: Internal Service Administrator Salary: £12.89 per hour Location: Milton Park, Oxfordshire Hours: Monday to Friday, 8:30am - 4:30pm As a member of the Customer Experience Team, you will be responsible for the coordination of service, repair and warranty activities from customer engagement through to completion, always ensuring excellent customer service and adherence to SLA'S and KPI'S. The after-sales administration process involves all aspects of customer service for instruments returned to the facility, including issuing return authorisations, quoting, order processing, account management and raising invoices. This is role mainly works with customers based in the UK and will work closely with our In-House Service Team as well as Technical Support Team. Key Responsibilities of the Internal Service Administrator: Produce...

Are you naturally curious? Do you enjoy taking things apart to see how they work? We are looking for a Complaints Investigator to join our Witney laboratory. You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety. The Schedule: 4 days on, 4 days off (7 AM- 7 PM). The Pay: £15.29 per hour. The Role: Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design. No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training. Your work ensures that our products remain the gold standard in healthcare. You won't just be checking boxes; you'll be performing deep-dive investigations. Hands-on Investigation: Meticulously examine customer-returned devices. You will use technical tools and logic to determine exactly why a product didn't perform as expected. Data Sleuthing: Use MS Excel and...

Croydon (Office Based) 🕒 21 hours per week (flexible across 3–5 days) 📄 Temp contract with potential to go permanent Are you an organised, proactive office professional who loves keeping things running smoothly? We’re looking for a Facilities Coordinator to take ownership of day-to-day operations in a busy, friendly office. This is a hands-on role where you’ll be the go-to person ensuring the workplace is safe, compliant and operating efficiently. What you’ll be doing: * Overseeing office operations and facilities * Managing health & safety compliance * Coordinating contractors and services * Supporting staff and maintaining a smooth, welcoming environment We’re looking for someone who: ✔ Has experience in office management or senior admin roles ✔ Is highly organised and confident multitasking ✔ Communicates well and builds positive relationships ✔ Stays calm under pressure ✔ Is proactive and solutions-focused Initially 100%...

We are recruiting for an exciting opportunity for a Sales Administrator to join our clients team in Northampton, working in a full-time role, Monday – Friday, 8am - 5pm (40 hours per week) Company Benefits: Competitive salary with yearly reviews Yearly bonus scheme Staff discount On-site parking Salary Sacrifice Pension Scheme (optional) Enhanced Life Assurance for employees enrolled on the Salary Sacrifice Pension Scheme Increased Pension Contributions after 5 years for employees on the Salary Sacrifice Scheme Increased holiday allowance based on length of service, to a maximum of 30 days leave per annum Long Service Awards Discounted rates on Private Health Care and Simply Health Cash Plans Eyecare Vouchers Wider Wallet Discounts Training Academy: training programmes through external training providers, in-house training and/or funding towards qualifications in areas of expertise. About the role: Following up and filing quotations issued to check competitiveness and to...

Customer Service Administrator Worksop SALARY AND BENEFITS: £12.50ph Working Patterns: Any 5 of 7 days, 8 hours per day with an average of 40 hours as an average working week. Between 6am and 6pm   ROLE INFORMATION: Proactive and reactive communication with customers Investigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where required Liaising with planning and transport regarding late and failed deliveries as well as re-booking Supporting the continuous improvement of customer services department Chasing for any PODS that are not received for deliveries, ensuring that everything is received and is compliant. Contacting delivery points for follow ups. Debriefing site transportation system accordingly to match the paperwork received. YOU WILL POSSESS THE FOLLOWING SKILLS At least two years’ experience in a similar role is essential. Own transport is preferable or able to get to site.  Confident manner on the phone as you will...

Our public sector client are looking for a Waste Management Technician on a part-time basis. Service - Contracts & Compliance – Waste Management Hours - 22 hours per week (3 days) Role Purpose To support the Waste Management Officer in managing waste and recycling contracts, ensuring compliance, service continuity, and value for money. Key Responsibilities * Support management of waste contractors in line with contractual requirements. * Assist in ensuring disposal facilities are available during Bank and Public Holidays. * Support Waste Collection Authorities during fly-tipping incidents and ensure compliant disposal routes. * Assist in developing and delivering savings and efficiency initiatives. * Support effective delivery of waste and recycling contracts, maintaining positive relationships with authorities and contractors. * Analyse and report on performance data, including cleansing datasets and producing reports...

Customer Relations Advisor Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings?Our client is expanding their internal customer relations department further. The team is based within the call centre department, but this is NOT a call centre role. The position is predominately administration based, with main duties being centred around emails, researching & collating facts to back up or reject possible complaints. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over email and occasionally by phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering...

JOB ROLE: Premises Facilities Manager HOURS: Monday - Friday 8:30am - 5pm SALARY: £16 - £18 per hour LOCATION: Burgess Hill Must be a car driver DURATION: Temp to Perm DUTIES INCLUDE; Key Responsibilities: Oversee the daily operations of the estates function, ensuring all facilities remain safe, compliant, and well-maintained. Provide strategic leadership for estates, health & safety, and compliance, embedding strong processes and assurance measures across all locations. Manage and support Premises Officers and the Estates Business Support Assistant, ensuring effective allocation of tasks and performance oversight. Coordinate external contractors, service providers, and professional consultants (including surveyors and facilities teams). Lead on maintenance scheduling, compliance programmes, lettings safety, fleet management, and contractor performance monitoring. Utilise data, systems, and professional insight to maintain operational control, anticipate challenges, and...

X3 Customer Executives - Immediate start Castleford, WF10 - Short walk from the train station 5-month contract | ASAP start 37 hours per week, Monday-Friday (flexible start/finish times) £14.07 per hour About the Role We're supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team. In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly. It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment. What You'll Be Doing Contact tenants by phone or other means to collect information about their household. Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when...

We have an exciting opportunity to work for our thriving client based in Hertford. The role is a full-time position working onsite and offers a salary of £25,000 - £29,000 depending on experience, plus excellent benefits. You will be working on a 1 year fixed-term contract for a progressive organisation. Working within a small team, you will assist with filing, administration reception cover and any other duties as required. * Primarily responsible for the accurate recording and storage of information and will be required to work both independently and as a team member. * Retrieve, file, and track documents, ensuring records are kept accurately * Update and maintain internal databases * Carry out periodic reviews of files in line with retention procedures * Liaise with internal departments * Ensure filing and storage areas are tidy and compliant with health and safety requirements * Arrange offsite storage, retrieval, and secure disposal of documents when...