8 customer service advisor jobs found

Call Handler / Customer Service Advisor - Job Specification Role Purpose To act as the first point of contact for customers and members of the public, providing a professional, efficient and customer-focused service. The role involves managing inbound and outbound calls, logging requests accurately, resolving queries, and ensuring issues are directed to the correct teams for action. Key Responsibilities Handle a high volume of incoming phone calls, responding to customer enquiries, service requests, and complaints in a calm, professional manner. Log and update customer information accurately in digital platforms, CRM systems or case-management software. Assess and prioritise calls, ensuring urgent issues are escalated appropriately to internal operational teams. Provide clear and accurate information regarding services, processes, and next steps. Manage public-facing complaints by gathering detailed information, offering reassurance, and ensuring timely follow-up. Record...

Join a prestigious automotive brand as an Internal Sales Advisor, where you will have the opportunity to enhance your skills and knowledge within a dynamic team. This full-time position offers a 37.5-hour work week, Monday to Friday, with flexible working opportunities. The salary will depend on experience. Your Time at Work As an Internal Sales Advisor, your role will encompass: Customer Service: - Provide exceptional service to both internal and external customers at all levels. - Manage customer communications from initial inquiry through to order completion, ensuring accurate information is relayed to customers and stakeholders regarding vehicle orders, in-life management, and returns. Administration and Data Entry: - Verify data accuracy for vehicle orders. - Offer comprehensive administrative support for all Group Car Schemes, including quota requests, vehicle ordering, specifications, maintenance and vehicle allocation. - Facilitate ordering for Rental,...

Temporary Customer Service Support! 🌟 Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where your contributions make a real difference? Role Overview: We are on the lookout for a driven, customer-focused superstar to enhance customer happiness, boost retention, and drive revenue expansion. In this temporary role, you will engage directly with valued platinum customers through targeted outbound calls and follow up on service team sales opportunities. Your mission? Strengthening customer relationships! Location: S25, Sheffield Pay Rate: £14.36 hourly rate (potential for £500 per month bonus!) Start Date: ASAP Duration: 3 months (potential to go perm!) Hours: 37.5 per week Key Responsibilities: Exceed Expectations: Ensure that customer expectations are surpassed in every interaction, demonstrating a strong commitment to service excellence. Follow-Up: Reach out on opportunities generated from service teams, providing...

Job Title: Vetting Administrator Salary: £13.70 per hour Location:Epsom Contract type: Guaranteed until the end of Janurary  Our client is seeking a highly organised and detail-focused Vetting Administrator to join their Security Vetting Team. This role plays a key part in supporting Case Workers with the administration of security clearance requests, compliance activities, and general case management. The successful candidate will act as a key contact for employees and clients, providing updates, advice, and guidance on all matters related to Security Vetting. This is an excellent opportunity for an experienced administrator with strong communication skills and a proactive approach to join a specialist team operating in a critical compliance and security environment.   Key Responsibilities Manage and review incoming emails, queries, and follow-ups into the case management system. Maintain accurate and timely records across all relevant HR and vetting systems to ensure effective...

HR Administrator - Temporary Assignment (Immediate Start) Location: Seaham | £13-£14 per hour | Free On-Site Parking We are seeking a proactive and highly organised HR Administrator/Assistant to join our client's team on a temporary basis, starting ASAP. This is an urgent requirement, so applications are welcome only from candidates who are available immediately. Assignment Details Start Date: 1st December 2025 End Date: 19th December 2025 (with potential extension into January 2026) Hours: Monday - Friday, 8:30am - 4:30pm Pay: £13-£14 per hour (DOE) Location: Seaham - Trust Head Office Benefits: Free on-site parkingPurpose of the Role You will play a key part in supporting the HR team during a busy period, helping to clear a backlog of work across the department. This fast-paced role includes assisting with recruitment, onboarding, payroll administration, and general HR support, ensuring accurate and compliant employee records are maintained. Key Responsibilities Provide...

Senior/Principal Planning Officer    Location: High Street, Esher, KT10 9SD Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £ 45.00 Per Hour Job Ref: OR18388 . Job Responsibilities Help manage an area team in Development Management. Evaluate and report on planning applications, enforcement, and appeals. Advise on potential developments and all aspects of Development Management. Examine applications before registration for validity and necessary publicity. Process applications, including major ones, and make recommendations. Handle appeals and present the Council’s case at hearings and inquiries. Investigate unauthorized activities when needed. Attend meetings to assist in reporting and considering applications. Support the Team Leader in supervising Planning Officers. Provide excellent customer service. Perform other tasks as required for the role. Sign planning decisions for certain applications...

Admin Officer Contract: March 2026 Salary: £15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 4 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within...

Job Advertisement: Office Coordinator Location: Sheffield City Centre Contract Length: 6 Months Start Date: Immediate Salary: £33,323 per annum Availability: Monday - Friday, primarily office-based Are you a dynamic individual with a knack for organisation and a passion for customer service? Our client is on the lookout for an enthusiastic Office Coordinator to join their team and help keep the wheels turning at their Sheffield site! If you thrive in a fast-paced environment and love making people feel welcome, this could be the perfect role for you! What You'll Do: As the Office Coordinator, you will be the heartbeat of our operations, ensuring that everything runs smoothly. Your responsibilities will include: Welcoming Visitors: Create an exceptional front-of-house experience by warmly welcoming visitors, guiding them through registration, and providing a comprehensive office induction, including health and safety protocols. Liaison with Reception: Act as the single...