61 customer service officer jobs found

Job Title: Customer Services Officer Location: City of Wolverhampton Council Contract Details: Temporary Salary: £13.26 per hour About Our Client: Join our dedicated team in the public sector, where we strive to enhance the lives of our community through exceptional customer service. Our client is committed to providing a responsive and comprehensive enquiry service that meets the diverse needs of the public. Benefits & Perks: Office based role-Hybrid options available once training has been completed and they are confident to work independently. Opportunities for personal and professional development A supportive team environment Gain experience in adult social care services No weekends or bank holidays Responsibilities: Deliver a high-quality, courteous customer enquiry service Resolve customer enquiries related to Council services efficiently Ensure accurate tracking and follow-up of all enquiries Collaborate with a multi-disciplinary team to enhance service...

Business Administration Officer £28k-£30k per annum DOE, plus benefits Wakefield/Hybrid (1 day per week) Full Time, Monday to Friday, Permanent Concept Recruitment are working with our Wakefield city centre based client to recruit an experienced Business Administration Officer on a full time, permanent basis. Our client is offering: * 37.5 hours per week, Monday to Friday, office based with 1 day WFH * 23 days holiday entitlement in addition to statutory holidays * 1 paid volunteering day per year * 3% contributory pension scheme * Contribution to daily parking charges * Discretionary bonus, based on personal and company performance This is a fantastic opportunity to join a customer focussed specialist commercial consultancy providing effective, high quality administration, organisational and operational support to the business. Key responsibilities will include but will not be limited to: * Administrative and operational support * Customer, client...

Now Hiring: Field Operations Control Officer We're looking for a detail‑focused, proactive team player to join our Field Operations team! If you're great at multitasking, staying calm under pressure, and want a role that genuinely makes a difference in keeping communities safe - this could be the perfect fit. What You'll Do Schedule and manage tasks for Field Monitoring Officers Make sure monitoring equipment is correctly assigned Support field teams with queries and updates Log leave and absence information Spot and report any curfew breaches Handle calls and complete end‑of‑shift handovers Work closely with internal teams, suppliers, and partner agencies Hours & Working Pattern Shifts between 9am to 5.30pm Monday to Friday First 4-6 weeks fully on-site in Warrington, then move to 2 days in the office a week 2‑week in‑person training provided What We're Looking For Strong communication skills Experience in planning, scheduling, or coordination Confident working under...

Technical Support Officer Hourly rate: £15.31 Location: Crossgate House Redditch B98 7SN- office based only Contract: 3 months with review for extension Working hours: Monday-Friday 9 to 5 Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance. Purpose of the Role: The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice. The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR,...

Now Hiring: Field Operations Control Officer We're looking for a detail‑focused, proactive team player to join our Field Operations team! If you're great at multitasking, staying calm under pressure, and want a role that genuinely makes a difference in keeping communities safe - this could be the perfect fit. What You'll Do Schedule and manage tasks for Field Monitoring Officers Make sure monitoring equipment is correctly assigned Support field teams with queries and updates Log leave and absence information Spot and report any curfew breaches Handle calls and complete end‑of‑shift handovers Work closely with internal teams, suppliers, and partner agencies Hours & Working Pattern Shifts between 8am-1:30am, 8.5 hours per day 5 days out of 7 (including weekends & bank holidays) First 4-6 weeks fully on-site in Warrington, then move to 40/60 hybrid 2‑week in‑person training provided What We're Looking For Strong communication skills Experience in planning, scheduling,...

Business Support Officer - Minute Taker Rate of Pay: £16.08 per hour PAYE Location: Onsite basis at West Locality Hub, Ilmington House, Crescent Road, Darlaston, WS10 8AE Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1 hour unpaid break. Duration: temporary basis, 6 months with potential to extend. Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Business Support Officer - Minute Taker to support Children's Service's on a temporary basis. The role plays the crucial role of supporting the administrative and receptionist tasks of the office. You will be the main point of contact, warm and friendly welcome to the office and reliable support. The role will focus on Business Support duties day to day and you will be expected to minute take to support covering sickness, annual leave and additional workload within the team. Daily Duties: Minute Taking - Provide...

Triage Officer Ashford Full Time Temporary Provide expert housing advice and triage incoming enquiries for the Housing Options Team, ensuring residents receive timely support to prevent homelessness. THE ROLE As a Triage Officer, you will manage and allocate new approaches to the Housing Options Team while providing administrative and frontline support to both the Housing Options Officers and Lettings Team. Key responsibilities include: Triage and assess all incoming housing enquiries, allocating cases appropriately and identifying emergency cases for immediate support. Provide low-level housing advice via phone, email, or face-to-face, including explanations of legislation and council housing policies. Maintain accurate and detailed records of all communications and casework on the council’s computer system. Coordinate and monitor case allocations across the team to ensure fair workload distribution. Support Housing Options Officers by investigating cases, preparing case...

Brook Street are delighted to be supporting our public sector client in their recruitment for Admin Officers / Pre Assessors based in Glasgow. Job details: Type - Temporary Duration - Sept 2026 with possibility of extension Start date - ASAP Location - Glasgow (central to city centre) Hybrid - 3 days office based and 2 days home working Hours of work - Monday to Friday Rate of pay - £12.36 per hour, paid weekly. Increasing to £14.24 after 12 weeks. Job description: UK Security Vetting are recruiting new Pre-Assessors to contribute to the efficient administration and processing of applications for security clearance. This includes: * Working as part of a team responsible for delivering a full review of vetting applications; including confirming identity and checking information provided. * Responding to enquiries and seeking further information from vetting subjects, sponsors and others in the vetting community. This may be via email or telephone. * Sensitively and securely...

My client is seeking an organised and proactive Sales Administration Assistant to join the team based in Theale, Berkshire. This role will initially be offered on a temporary basis, with the opportunity to become a permanent position for the right candidate. The successful candidate will support the Sales and Operations teams by managing spare parts orders, coordinating deliveries from Italy to the UK and ensuring customers and internal teams are kept informed about order progress. Role reports to the Internal Sales Manager. Our office is conveniently located directly opposite Theale train station, making it easily accessible for commuting. Key Responsibilities * Enter and process spare parts orders accurately within the system * Provide order status updates to customers and internal teams * Arrange and co-ordinate deliveries from Italy to the UK * Handle customer enquiries regarding orders, delivery times and logistics * Update Sales Managers and internal staff...

Join the Action: Be Part of an Exciting Sporting Event This March! 🏅 Kensington * 9 Days * Active, FastPaced & Bigger Than Ever Pay Rate: £13.85 per hour We're thrilled to be partnering once again with a major sporting events organisation after last year's huge success - and thanks to how fantastic our team was, we've been invited back for an even bigger and better event in 2026! This year, we'll also be working closely with one of the key hydration sponsors, and for the first time ever, Office Angels managers will be onsite across all nine days to support, coordinate, and cheer on our team throughout the event. We're looking for our very best people - reliable, energetic, proactive, and ready to represent the OA brand with pride. 🏃‍♂️ Role: Team Assistant (Temporary) 📍 Location: Kensington 📅 Dates: 19th-29th March 🕐 Shift Times: Various shifts between 6am and 11pm 💰 Pay: £13.85 per hour (Flexibility is key - just let us know your availability!) 💥 This...

Join Our Team as a Temporary Sales Administrator! Location: Sunderland Hours: Monday to Friday, full time Pay: £13.50 per hour Contract: Temporary ongoingAbout the Role We're looking for a dynamic Sales Administrator to join our valued client in a busy, friendly office team in Sunderland. This is a great opportunity to support a welcoming group of colleagues while developing your skills in a professional, fast-paced environment. If you thrive in a fast-paced environment and provide great customer service, we have the perfect opportunity for you! Key Responsibilities Support the sales team with quotes, proposals, and follow-up documentation Manage customer enquiries via phone and email, providing timely and helpful responses Update and maintain customer records with precision Coordinate with internal departments to ensure seamless operations Assist with invoicing, purchase orders, and general administrative tasks Schedule meetings, calls, and manage diaries for the sales team...

This is a great opportunity to join a busy Repairs team within a well-established social housing organisation, offering competitive pay, full-time hours, a central office location, and valuable experience within housing repairs and planning. You’ll be part of a supportive team environment where your organisational skills will have a direct impact on service delivery and customer satisfaction.   We are seeking a proactive and highly organised Scheduler to provide support to the Repairs Planning team during a busy period. This is a hands-on, office-based role working closely with Planning Officers to ensure repairs are scheduled efficiently and residents receive an excellent service.   Key Responsibilities for this Scheduler role: Supporting the planning and allocation of repairs jobs for in-house operatives. Monitoring operative diaries to help maximise productivity and efficiency. Tracking outstanding jobs and ensuring clear communication with operatives and contractors....

Are you an experienced Receptionist or Administrator who enjoys meeting new people and working in different environments - and are available for ad hoc, short‑notice work, including occasional one‑day cover? We're building a team of reliable Receptionists and Administrators to support our fantastic clients across Newcastle City Centre. You'll work on a range of short-term temporary assignments, covering holidays, absences, and busy periods. Position: Ad hoc Receptionist Working Hours: Monday - Friday Hourly Rate: £13 - £13.50 per hour Assignment Dates: Flexible, ad‑hoc dates to support increased demand during peak periods - including short‑notice, one‑day, or occasional cover assignments Location: Newcastle City Centre Responsibilities: Greet visitors and provide them with a warm welcome, ensuring a positive first impression. Maintain a tidy and organised reception area. Assist with general administrative tasks, including data entry and photocopying. Manage incoming calls,...

Contract Administrator - Temporary Location: Nottingham (NG13) Salary: £26,000 - £30,000 - Similiar experience in dealing with tenants and landlords previously would qualify for the higher sslary bracket. Start: Immediately required Are you an experienced Administrator looking for your next long‑term opportunity? We’re supporting a highly reputable global organisation in their search for a Contract Administrator to join their growing team. This is a temp‑to‑perm role, ideal for someone who is available immediately and keen to join a business where they can truly make an impact. The Role You’ll be at the heart of a busy operational function, providing essential administrative and coordination support to Contract Managers, Project Coordinators and onsite teams. Key responsibilities: - Managing shared inboxes and ensuring all enquiries are actioned promptly - Updating internal systems and client portals - Coordinating access and appointments with tenants, clients and site teams -...

Part-Time Business Support Officer Location: Remote (occasional visits to Shire Hall) Hours: 22.5 hours per week over 3 days (flexible but ideally a Monday) - 9am-5pm (30 min break Contract: 6 months (with potential to extend) Pay: £13.26ph About the Role We are seeking a reliable, professional, and emotionally resilient individual to provide temporary support for the Domestic Abuse Related Death Review (DARDR) process. This role will support a small, specialist team in ensuring that statutory reviews are conducted efficiently, accurately, and with sensitivity. The role involves coordinating and minuting review meetings, maintaining action logs, supporting multi-agency panels, and handling sensitive information with discretion. This is a vital position that contributes to lessons learned from domestic abuse-related deaths and unexplained deaths, supporting statutory agencies in safeguarding communities. Key Responsibilities Provide business support to the DARDR officer....

Temporary Administrative Coordinator (Horsham) Location: Horsham Contract: Temporary Hours: 08:00 - 16:30 Key Responsibilities - Coordinate daily schedules and workloads for field-based engineers - Plan and allocate jobs efficiently to meet service level agreements - Act as the main point of contact between engineers, customers, and management - Monitor job progress and update internal systems accurately - Arrange parts, materials, and equipment as required - Handle incoming service requests and prioritise accordingly - Prepare reports and maintain accurate records - Support with general administrative duties as needed About You - Previous experience in a scheduling, coordination, or administrative role (engineering or field service environment desirable) - Strong organisational skills with the ability to prioritise under pressure - Excellent communication skills and confident liaising with engineers and customers - Proficient in Microsoft Office and comfortable...

Temporary Administrator - Central Bournemouth 🌟 £13 per hour | Monday-Friday | Friendly team | Fast‑paced environment Are you looking for a role where you can make a real impact from day one? This is a brilliant opportunity to join a fast‑paced, supportive, and friendly team where your organisational skills will genuinely make a difference. ⭐ The Role Administrator - Temporary Location: Central Bournemouth Hours: Mon-Thurs: 9:00am - 5:30pm Friday: 9:00am - 5:00pmYou'll be an essential part of a busy property team, helping to keep transactions moving smoothly and ensuring clients receive an exceptional service. 🔧 What You'll Be Doing Preparing and processing property transfer documents Liaising with clients, solicitors, and key stakeholders to ensure smooth communication Maintaining accurate records and monitoring progress of ongoing transactions Providing general administrative support to keep the office running efficiently Offering outstanding customer service and...

Join Our Team as an Alumni Engagement Assistant! Location: Holborn Contract Type: Temporary Are you passionate about education and fostering meaningful connections? Do you thrive in a dynamic environment where your enthusiasm can shine? If so, we have the perfect opportunity for you! Join us as an Alumni Engagement Assistant and help us build a vibrant community of graduates while making a difference in their lives! About Us: At [Your Institution's Name], we believe in the power of education to transform lives. Our alumni network is a vital part of our community, and we're dedicated to keeping those connections strong and meaningful. Based in the heart of Covent Garden, just a short 6-minute walk from Holborn train station, our office is a hub of creativity and collaboration. What You'll Do: As our Alumni Engagement Assistant, you will play a crucial role in enhancing our alumni relations initiatives. Your responsibilities will include: Assisting in the planning and execution...

JOB ROLE: Receptionist Administrator - Immediate Start HOURS: Monday - Friday 9am - 5pm SALARY: £13.50 DURATION: Ongoing, temp to perm LOCATION: Brighton - Working in the office full time Are you a friendly and organised individual with a passion for delivering exceptional customer service? Do you thrive in a dynamic environment where your skills can shine? If so, we have the perfect opportunity for you! We are seeking a vibrant Receptionist Administrator to be the welcoming face of our client's company. This is a fantastic chance to join a supportive team that values collaboration and innovation. What You'll Do: As the Receptionist Administrator, you will play a crucial role in our daily operations and create a positive first impression for our clients and visitors. Your responsibilities will include: Greeting Guests: Welcome visitors with a warm smile and assist them with their inquiries. Managing Communication: Answer phone calls, respond to emails, and ensure all...

We currently have a vacancy for a motivated team player to join our company as a Purchase Ledger Clerk working within our finance department in Leeds on a 6-month, fixed term basis. The successful candidate will contribute towards the efficient day to day running of the purchase ledger and billings functions, delivering a positive customer experience. The Role: In this role you will provide a high standard of administration within the department in line with departmental processes and procedures. Responsibilities: * Sorting, processing, and filing of Supplier invoices and credit notes accurately and efficiently. * Resolving supplier invoice / credit note queries, either with suppliers or our purchasing teams. * Reconciling supplier statements and investigating unreconciled items. * Liaising with suppliers and our branches in an effective and timely manner. * Creating and processing BACS runs. * Investigating and resolving debit balances on the creditors’ ledger. *...