5 customer service retention specialist jobs found

Title: Library Assistant Location: London, UK Contract: 1 month Working Shift: Full-time/Part-time (1pm to 9:15pm) Role Overview We are seeking a proactive and customer-focused Library Assistant to join a dynamic, frontline team delivering high-quality library services. This role is central to ensuring an excellent user experience across library resources, learning spaces, and facilities. The successful candidate will provide professional support to customers both in person and through digital channels, contribute to the smooth operation of collections and technology services, and help maintain a welcoming, inclusive, and well-managed environment. Key Responsibilities Customer Service & Enquiries Respond promptly and professionally to customer enquiries in person, online, and via live chat and enquiry management systems. Provide clear guidance on membership, borrowing services, and access to digital library resources. Refer complex or specialist enquiries to senior staff...

Interim Finance Assistant – Gainsborough – up to £28,000   Our client a highly successful, fast-growing business based near Gainsborough is looking for Finance Assistant to join their busy finance team on an interim basis. Reporting to the Finance Manager you will be supporting the finance team in various admin & financial tasks.  This is a very busy and challenging role, essential within the finance function. In return: Your birthday off! Company Contributed Pension Social Events Training and Development Employee Assistance Programme Finance Assistant responsibilities include:   Assist with processing daily banking & setting up customer/vendor accounts and credit control Reconciling bank statements and accounts payable/receivable Entering Stock/Non-Stock invoices for payment in numerous currencies Assist when needed with handling customer queries and disputes via telephone, e-mail, and post Assistance with management accounts preparation Admin work as required...

We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems.Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and...

Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise work in partnership to provide temporary reception cover across the portfolio of properties. Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that range from ad hoc days to long term cover, we would love to hear from you. What you will be doing as a Receptionist /Front of House Host? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls Managing conference room bookings and ensuring that they are set up...

Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise work in partnership to provide temporary reception cover across the portfolio of properties. Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that range from ad hoc days to long term cover, we would love to hear from you. What you will be doing as a Receptionist /Front of House Host? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls Managing conference room bookings and ensuring that they are set up...