4 quality improvement lead jobs found

We’re looking for a Quality Lead for a 12 months FTC / Secondment to help maintain high standards across our Connect to Work contracts. This is a key role in safeguarding service quality and ensuring compliance with the Supported Employment Quality Framework (SEQF) and contractual requirements. As the Quality Lead you will be working closely with the Fidelity Assurance Manager, you’ll carry out routine quality checks, support operational teams to evidence best practice, and ensure audit readiness across multiple contracts. If you have a keen eye for detail, strong compliance experience, and enjoy working collaboratively to uphold standards, we’d love to hear from you. You’ll be responsible for completing routine quality assurance activities, including participant file checks, employer engagement reviews, and compliance audits. This involves ensuring all documentation meets SEQF and contractual standards, recording findings accurately, and escalating risks where necessary. You’ll...

Train Presentation Service Delivery Coordinator Location: Derby (Locomotive House/Depot) Contract: Temporary to Permanent – Initial 6-Month Contract Pay Rate: £18.06 per hour Shape the Passenger Experience with EMR! The Role and About You We have an exciting opportunity for a Train Presentation Service Delivery Coordinator to join the Train Presentation team based in Derby. Working closely with the Head of Train Presentation and the Service Delivery Manager, you will provide essential administrative and operational support to ensure trains consistently meet Service Quality Regime (SQR) standards while helping to drive continuous improvement across the function. This position is 37 hours per week with Flexible working hours available from Monday – Friday during the day. There is availability for an immediate start, but this will be subject to a successful Medical and Drug & Alcohol Screening. In this varied role, you will develop and maintain cleaning policies and...

Sales Administrator £26,000pa, 32 days leave, Bonus, Monday to Thursday 8am till 5pm Friday 8am till 4pm, Pension, Training, Parking, Staff Discount,Temporary with the potential to become permanent Due to continued success and expansion plans, a head office location has an exciting opportunity for a Sales Administrator to join them. You will provide key and varied support to customers and the sales team: Deliver a high level of customer service via telephone, email, and online customer portals. Process customer orders accurately and efficiently from receipt through to completion. Manage orders received through email, telephone, and online ordering systems. Allocate stock to customer orders and monitor order fulfilment. Raise and process customer invoices in a timely manner. Respond to customer enquiries and resolve order-related issues. Work closely with Sales, Warehouse, Logistics, and Finance teams to ensure smooth order processing. Maintain accurate customer records and...

Think Specialist Recruitment are delighted to be working with a Global organisation based within the Watford area. This long standing client of ours have an opportunity for a Data Analyst to come and join them on a 12 month maternity cover contract. The successful candidate will have previous experience within data analysis, be comfortable with large amounts of data, as well as the ability to read, crunch and explain data. This candidate will be someone who is able to start a 12 month contract at the end/mid August. Salary - £45,000 - £52,000 depending on experience Monday - Friday - 9am - 5pm with 1 day working from home a week Systems used - Alteryx, Excel and Tableau Some of the duties will include: Drive visibility, transparency and analytical rigour across promotional and pricing decisions Support the development and implementation of consistent promotional decision-making processes Contribute to pricing and promotional strategies, ensuring commercial value and business...