Jun 25, 2026
We are looking for an organized and proactive Helpdesk Coordinator to join our clients team.
In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly.
Key Responsibilities
*
Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service.
*
Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs.
*
Inventory Tracking: Monitor stock and inventory levels according to contract requirements.
*
Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient.
*
Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes.
What We Are Looking For
*
Previous experience in a helpdesk,...
| IR35 Status: |
Unknown Status
|
CV-Library
BS37, Nibley, South Gloucestershire
Contractor