1 construction jobs found in Basildon

Job Title: Quality Control Associate (Resolutions) Location: Remote Contract Length: 7 months Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for a Quality Control Associate to join our client, Fidelity International. This is a 7-month contract opportunity within the Resolutions function, supporting the quality and regulatory integrity of complaint handling activity across the business. The Role As a Quality Control Associate, you will be responsible for conducting Quality Checks on complaint cases managed by the Resolutions team. These complaints may carry financial, regulatory or reputational implications, making accuracy, fairness and regulatory compliance critical. You will play a key role in ensuring customers receive appropriate and fair outcomes, while providing feedback and coaching to complaint handlers to drive continuous improvement and uphold regulatory standards. Key Responsibilities * Conduct...