2 jobs found in Chelmsford

Repairs Planner *initial 3-4 months with possible extension* *Hybrid - 2 days on site in Chelmsford / 3 from home* *£18.48 ph umbrella / 37 hrs per week* The role: Schedule surveyor appointments with customers for the purposes of conducting Stock Condition Surveys and EPC Assessments, manage surveyors' calendars for this purpose. Review and validate completed Stock Surveys Use initiative to identify issues that are reportable under Awaab's Law and Decent Homes Standard, record in relevant systems and refer customers to other departments where required. Maintain Housing Management system ensuring all contact with customers is recorded and all contact details are accurate, in accordance with GDPR. Provision of administrative support as directed e.g. Customer Feedback, provision and updating of work instructions, mail merging of letters, word processing, filing and responding to resident enquiries over the phone, as required. Manage, signpost customer emails or telephone enquires...

A Housing association is currently looking for a Business Support Officer on a temporary basis for about 4 months. Key responsibilities Concierge service – Meet and greet, one stop shop, liaising with IT Dealing with customers, understanding their queries, resolving sometimes challenging issues Facilities Management - building maintenance, Audio Visual (AV) and first line workstation support Post room services – scanning and distributing incoming post electronically Supporting a dispersed workforce – issuing PPE, DSE equipment, Banking Customer service – providing excellent customer service to both internal and external customers including our commercial tenants Administrative duties to support the Business Services Managers (BSM) and to provide services to the wider businesses such as the Governance team and Learning and Development (L&D) training team Budget Management – assisting BSM to monitor budgets, raising purchase orders and reconciling invoices; as...