14 customer service jobs found in Coventry

Administrator - Despatch Co-ordinator Temporary ongoing position - Immediate start! Coventry CV3 £12.60 per hour (£24,570) Hours - 37.5 per week (Rotating shift - 08.00 hrs to 16.00 hrs, 09.00 hrs to 17.00 hrs, 10.00 hrs to 18.00 hrs) Our client supplies goods worldwide and they are seeking a strong Administrator with good attention to detail to co-ordinate shipment of deliveries to their Clients globally. The role will involve: * Assessing the days' shipments and prioritising for packing teams * Producing manifests and shipment labels electronically * Liaising with transport companies to get best prices and booking shipments * Liaising with internal sales teams, scheduling team and transport companies and more… It's a busy fast paced environment. The goods are required to tight timescales to meet project plans. We need someone who: * Enjoys a fast paced environment where attention to detail is critical * A strong desire to deliver exceptional service to clients *...

Administrator Warwick Salary £25,000 a + parking + pension, life assurance gym, excellent canteen Monday - Friday 8.30am - 4.30pm or 9.00am - 5.00pm (37.5 hours) We're seeking talented Administrator with a 'can do' attitude for a global company. You'll be working within Financial Services where accuracy and attention to detail is absolutely essential. *Seeking a 12 month contract in a global organisation? *Enjoy working in a team environment and pride yourself on your positive can do attitude? *Thrive on being busy and having a varied role? *Strong communication skills and excellent attention to detail? As a Contract Administrator, your day to day responsibilities:- *Inputting a checking finance agreements, ensuring everything is accurate and correct, *Liaising with clients and 3rd parties to chase any missing information *Entering all the information onto the in-house system *Working to meet deadlines. You will need to have:- *Very strong attention to detail with excellent...

Repairs service is one of the most important ways a housing association builds trust with its residents. As our Repairs Coordinator, you’ll play a central role in making that happen. You’ll be the first point of contact for repair requests, ensuring every job is logged accurately, prioritised correctly and scheduled efficiently with our operatives and contractors. This is a fast‑paced, people‑focused role where no two days look the same. You’ll be the link between residents, surveyors, contractors and internal teams , keeping everyone informed, resolving issues quickly and making sure repairs are completed safely, professionally and on time. If you’re organised, calm under pressure and passionate about delivering a great customer experience, this role will suit you perfectly. Key Responsibilities Customer Contact & Case Management * Act as the first point of contact for residents reporting repairs via phone, email or online channels. * Log all repairs...

Housing Administrator – Temporary / Immediate Start Join a well-established housing organisation in a role that makes a real difference to residents’ lives. This temporary, full-time Housing Administrator position offers the chance to support housing teams by providing essential administrative and customer service support. The role is office-based in Oldbury with immediate starts available. As a Housing Administrator, you’ll ensure day-to-day processes run smoothly, resident records are accurate, and enquiries are handled efficiently. This is a rewarding opportunity for someone who values organisation, attention to detail, and helping people access safe, secure housing. We are looking for a Housing Administrator who has experience in housing administration, customer service, or office support, ideally within housing, social care, or community services. A Housing Administrator in this role will be responsible for coordinating appointments, processing applications, and supporting...

We are looking for a Receptionist to join the team of an established organisation to help assist with their front of house duties, ensuring customers are greeted and receive a positive experience. Receptionist Monday to Friday 98 to 5pm £17-19ph via umbrella (paid weekly) Quinton, B32 As a Receptionist, you will be: * Carrying out receptionist duties such as filing, admin, booking appointments * Greeting customers and visitors * Making sure all visitors sign the log book and H&S requirements are met * Reporting any maintenance issues and complaints * Monitoring an inbox for the building To be successful as a Receptionist, you must have: * Previous experience in a receptionist or hospitality role * Great customer service experience * Good administrative skills We would like to speak to anyone who has worked as a customer service advisor, Front of house, Workplace host, Front Desk etc. If this sounds of interest, please apply directly to this advert

Team Leader  Location: Unit 7, Orbit Business Park Alfred Eley Close Swadlincote DE11 0WU We are looking for a proactive Service Delivery Team Lead to support daily operations, ensure the protection and accuracy of customer information, and guide colleagues in delivering high‑quality service. You will coordinate daily workflows, maintain compliance standards, and act as a role model for best practice and team culture. Key Responsibilities Support and supervise the operations team. Coordinate daily workloads to meet targets. Ensure processes are followed with high accuracy and compliance. Maintain strong housekeeping and a safe working environment. Report H&S, quality or security incidents immediately. Support audits and team training. Lead by example in customer service and company values. What We’re Looking For Strong organisational skills and attention to detail. Good communication and teamwork abilities. Experience or ambition to supervise a team. IT‑confident and...

Project Administrator Loughborough Hybrid (3 days in the office, 2 days remote) Full-time | 12-month Fixed Term Contract  £24,471.00  SF Recruitment is collaborating with a well-established, values-driven organisation to appoint a Project Administrator. This is an excellent opportunity for an organised, people-oriented professional who thrives on variety, coordination, and playing a central role in project delivery. You will be instrumental in supporting programmes through the Learning Academy, ensuring effective deployment of practitioners, accurate data management, and seamless project progression from initiation to completion. The Role Working closely with the Project Officer and the wider Project Support team, you will provide daily coordination and administrative support across a diverse range of programmes. Your responsibilities will include: Coordinating project activities, including event and training logistics, meetings, and practitioner deployment Acting as a...

I am currently recruiting for an Ecommerce Marketplace Administrator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience, whilst not essential, any ecommerce exposure or at least a passion about it is highly desired for this position - This could be any experience with ecomm systems, dealing with stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal...

We’re Hiring: Temporary Commercial Staff – Receptionists, Administrators & Customer Service Assistants Are you ready to jump into new opportunities and showcase your skills in a fast-paced office environment? We’re on the lookout for reliable, professional, and adaptable individuals to join our team of temporary commercial staff for short- and medium-term assignments across various sectors. Roles Available: Receptionists Office Administrators Data Entry Clerks Customer Service Assistants General Office Support Locations: Various assignments across Cheltenham and Gloucestershire Contract Type: Temporary (with potential for ongoing or permanent opportunities) Start Dates: Immediate and rolling starts available What We’re Looking For: Strong communication and organisational skills Confident using Microsoft Office and standard office systems A flexible, can-do attitude and the ability to hit the ground running Previous office or customer service experience is a plus, but not...

Technical Support Officer Hourly rate: £15.31 Location: Crossgate House Redditch B98 7SN- office based only Contract: 3 months with review for extension Working hours: Monday-Friday 9 to 5 Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance. Purpose of the Role: The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice. The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR,...

Repairs Planner Scheduler Narborough, Leicestershire £16.90 - 18.86 Umbrella Temporary ongoing contract/ Temporary to permanent Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our Leicestershire based client on an initial temporary basis, with the potential for a permanent contract Daily duties of the Repairs and Maintenance Planner consists of: Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals Understanding Construction skillsets and geographical locations to effectively book works for residents Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Supporting the delivery of an excellent customer care service Responding to emergency property repairs in a calm manner Dealing with property maintenance...

BDS are recruiting for a Administrator to be responsible for a wide range administrative support services to an operational contract or functional team. Ideally we are looking for someone with previous recruitment administration experience OR experience using an ATS Main duties will include but are not limited too; * Maintain and update records within various management information systems * Undertake general ‘team’ administrative duties as and when required * Distribute and share information internally to ensure customer needs are met * Receive and disseminate information to other team members to ensure delivery * Maintain office systems in an orderly manner * Undertake other basic business support duties as part of a team * Assist with the delivery of services to the client as prescribed by team leader/management * Input to and maintain spread sheets/databases/systems and produce and collate reports * Raise purchase orders and arrange payment of...

Clifton, Nottingham £22,284 - £25,376 per annum This role is fixed term until February 2027, with the possibility of being extended or made permanent. Join a team that keeps our essential services running smoothly Are you highly organised, great with people and confident juggling a wide variety of admin tasks? Do you enjoy making processes run efficiently and providing excellent support to colleagues across a busy service? If so, this is a fantastic opportunity to join one of the UK’s leading housing associations in a role where your work makes a genuine difference every day. The Role As our Business Support Administrator, you’ll play a key role in supporting the Homes & Wellbeing directorate by delivering a comprehensive administrative and postal service to teams across our head office. Your contribution will ensure that essential operational tasks run efficiently, information is managed accurately, and colleagues have the resources they need to deliver high‑quality...

We are hiring for an experienced Transport Planner based in Telford. * Monday-Friday * Permanent position * 8am-5pm * Up to 30K Salary * Must have previous transport planning experience Transport Planner Role: As a Transport Planner, you will play a key role in the day-to-day coordination of the vehicle fleet and driver team. You’ll ensure that all deliveries and collections are scheduled effectively, resources are maximised, and service levels remain consistently high. Key Responsibilities: * Plan and allocate daily routes for drivers * Monitor live operations and resolve any issues or delays * Communicate clearly with drivers, customers, and internal teams * Ensure legal and company compliance, including WTD and driver hours * Maintain accurate records and update systems in real time * Contribute to continuous improvements in planning processes * Support the wider operations team when required * Liase with drivers...