2 jobs found in Horsham

Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: £12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to gather information and progress customer enquiries. Accurately update and maintain customer records on internal databases and systems. Join daily team catch-ups, share updates, and contribute to a positive team environment. Handle a variety of customer questions and support colleagues across different areas when required. Follow up on outstanding information and ensure customer records remain up to date. Take ownership of customer...

FRONT OF HOUSE ADMINISTRATOR Immediate Start - Office Based role Based in Cranleigh, Surrey Salary £24,785 Contract terms 37.5 hours per week - Monday to Friday 8:30am - 5.00pm Annual leave 25 days paid leave plus bank holidays Free on-site parking Role summary Working across two sites, you will be a vital part of the Administration Team. As well as providing the friendly, welcoming face and a smooth front of house service, you will also undertake general administrative and break time duties to support our staff team. This role would suit someone who has a background in a busy, customer focused role, who may be seeking a change of career to a reception and administrative role. How will you contribute to the team? Undertake reception duties including answering the telephone and welcoming visitors Coordinate meeting room bookings Maintain learner attendance records Assist with setting up new starters with keys, fobs, uniform and car badges Manage generic email inboxes,...