Feb 20, 2026
Position: Service Operations Manager
Location: Hybrid - 2 days a week in Sheffield office
Employment Status: Full-Time, Contract
Contract Duration: Initial 9 months
Rate: £450pd-500pd (Inside IR35)
Start Date: ASAP
Are you an experienced Service Operations Manager with proven experience with Incident, Problem and Knowledge management processes? If so, apply now for this new contract.
This role is joining a very large-scale transformation programme with an instantly recognisable household name. The Service Operations Manager will be managing the companies service desk suppliers, ensuring SLA's are met and dealing with escalations.
In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running.
Key Skills required:
Proven experience as a Service Operations Manager, Supplier Manager or...
| IR35 Status: |
Inside IR35
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CV-Library
Sheffield, South Yorkshire
Contractor