3 customer service advisor jobs found in Liverpool

Customer Care Advisor (x 2) - Chorley - Temporary - 3 months - £27,000 Forrest Recruitment Ltd are delighted to be working exclusively with a successful, forward-thinking business who are leader in their field and have decades of industry experience. They are an attractive employer who have a culture focused firmly on their people and on providing a quality service to their customers. They boast an impressive staff retention rate and due to a busy period, they are seeking additional support in their Customer Care team based at their Head Office in Chorley. They are seeking customer-focused candidates to act as the first point of contact for clients and ensuring a seamless customer experience. Duties will include: * Handling up to 70 calls inbound calls per day via a headset * Delivering a first-class customer experience, offering advise and resolving queries relating to orders, deliveries and complaints * Providing product advise (full training provided) and discussing...

Role: Customer Care Advisor/Planner Contract: 3 months (possible extension) Location: Oldham, UK Role type: Full-time Working shifts: Monday to Friday (37.5 hours) Client: Equans EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Job Summary The role of the Customer Care Advisor/planner is to support the planning and customer service team by handling customer interactions via phone, email and portal activities. Duties include: responding to phone calls and email requests, maintaining customer service records via the CAFM system, planning in operatives...

Overview The Scanning Operator will generate high quality digital material as requested in a timely manner working with and reporting to the Team Leader to ensure quality standards are adhered and deadlines are delivered. Core working hours are between Hours of Operation ■ To work a 37.5 hours week between the hours of 08:00-18:00 Monday – Friday as required Key responsibilities ■ Good understanding of of general scanning documentation and the capabilities within scanning operations - Scanning in colour & BW - Quality settings, lightness / darkness & resolution - Reduce file sizes - Understanding of file size limitations & quality issues with resolutions - Understanding all departmental procedures and SLA’s. ■ Ensure all work is QA’d by another member of the team. ■ Assist with training to WL staff and client staff on machinery and procedures. ■ Comply with department procedures. - Email procedures - Mandatory training ■ Highlight any issues or...