37 customer service jobs found in London

We are currently seeking a Transport Customer Service for our company based in Hatfield. Transport Customer Service Key Responsibilities Handle volume of inbound and outbound customer calls in a professional and timely manner Log, track, and update customer interactions using a ticketing system Manage multiple customer queries simultaneously while maintaining accuracy and quality Prioritise and escalate complex issues to the appropriate department Provide clear and accurate information regarding shipments Maintain detailed and up-to-date customer records Transport Customer Service What We're Looking For: Excellent verbal communication and active listening skills Strong multitasking and time management abilities Ability to work under pressure in a busy environment Good problem-solving skills and attention to detail Basic IT proficiency (Microsoft Office, data entry, system navigation) Previous customer service or call centre experience preferred Transport Customer Service...

Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: £13.50 - £15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes.If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is an employment agency....

Exams Administrator We are currently recruiting for a Exams Administrator to start Immediately on Temp -Basis for 6 Months  - Salary £35,000/ £22an hour  WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare organisation; dealing with changes in legislations.  WHAT WILL YOU BE DOING? The role holder plays an active role in the delivery of live examinations and will interact with a number of external stakeholders such as trainees, role-players, examiners and consultants, and is expected to operate in a high-profile and high-risk area of College activity.   To act as the principal conduit for all routine enquiries, requests and complaints from examination candidates and other stakeholders by email, telephone, and post, ensuring that the advice and information they receive is appropriate, accurate, consistent, timely and in accordance with the colleges Examination Regulations and other associated policies. To create, develop and maintain a comprehensive...

As a Student Support Hub Adviser, you will be the first point of contact for students seeking guidance, information or support, delivering a warm, professional and student‑centred service. You will play a key role in creating a welcoming environment, resolving queries at first contact wherever possible, and ensuring students feel supported, understood and empowered throughout their university experience. Client Details Our client is a leading higher education institution committed to placing students at the heart of everything it does. With a strong focus on inclusivity, wellbeing and service excellence, the university has recently invested in a brand‑new Student Support Hub Description Key Responsibilities: Providing front‑line, in‑person support to students within the Student Support Hub Delivering excellent customer service in a clear, approachable and supportive manner Understanding student needs, assessing queries and offering practical solutions or referrals Supporting...

Operations Administrator, SE London Temporary, £(phone number removed)ph, 4-5 months Luxury residential property company require a highly motivated Operations Administrator to help deliver an outstanding living experience for the residents and keep the building running smoothly. You’ll be the heartbeat of the building. From supporting residents and suppliers to coordinating events, ensuring compliance, and upholding the brand standards so your communication, Duties Create a warm, helpful, customer-centric environment for residents. Deliver excellent service that drives customer satisfaction. Act as first line support for resident queries, complaints, and code of conduct issues. Host resident events and help build a vibrant community. Support leasing and marketing activities—including conducting viewings. Monitor maintenance and ensure standards are met across all spaces. Manage office supplies and keeping accurate updates on the system. Support arrears management and bad debt...

Are you a highly organised individual with a passion for providing exceptional administrative support in a healthcare setting? If so, we have an exciting opportunity for you! Our client is seeking a Temporary Clinical Administrator who is dedicated to delivering a high-quality professional administrative service to patients, colleagues, and healthcare professionals. Role: Temporary Clinical Administrator Contract Type: Temporary Location: Marylebone Start Date: ASAP Duration: 4 - 6 weeks Pay: £14.50 p/h Work Pattern: Fully Office Based Key Responsibilities: Patient Coordination: Take charge of contacting and booking patients efficiently and professionally. Confidentiality Commitment: Ensure the utmost confidentiality of patient personal and financial information at all times. Referral Management: Process patient referrals using SEMBLE diary management software and Excel database. Appointment Scheduling: Reach out to patients via phone to arrange appointments seamlessly....

We have an exciting opportunity to work with our higher education client based in central London. Job Role: Temporary Executive Assistant Duration: ASAP - June 2026 (with a potential of being extended) Pay: £23.37 Days / Hours: Monday to Friday 9am to 5pm This role will be fully campus based Job description Job Summary This is an exciting opportunity to join the Data Science Institute's small busy team. Established in late 2020, the Data Science Institute forms the institutional cornerstone of data science and artificial intelligence. Our mission is to convene, catalyse and communicate AI and data science activity through teaching, research and events. The Executive Assistant will provide high-level administrative support to the DSI Senior Academic Team - Professor Martin Anthony, Professor Helen Margetts, Dr Cosmina Dorobantu and the Deputy Director. Responsibilities will involve managing incoming emails and correspondence, prioritising items of business, organising and...

Join Our Client's Team as a Front of House Receptionist! 🌟 Are you a customer service champion with a knack for organisation? Do you thrive in a dynamic environment? If so, we have an exciting opportunity for you at our client's medical clinic! We are seeking a dedicated Front of House Receptionist to be the welcoming face of our client's healthcare team. 📍 Location: Liverpool Street Contract type: Temporary ⏰ Contract Length: 3 months (to begin with, potential to extend) 💼 Hourly Rate: £12.71 Hours: 8.15am-5.15pm, in office Monday to Friday The Role: As a Front of House Receptionist, you will be the first point of contact for our client's patients and customers, ensuring they receive the highest quality service. You'll be an essential part of our client's team, supporting both our clinical and administrative efforts. Key Responsibilities: Warmly greet and assist all patients and visitors. 👋 Prepare clinics, manage clinician diaries, and handle clinical notes. Conduct...

Job Title: Showroom Coordinator! Location: Farringdon! 5 minute walk from the station Remuneration: Up to £31,000 pa ( £15.91 per hour) Contract Details: Temporary ( minimum 4 months- huge potential to go perm!) Hours: 9-5:30pm (1 hour break) Monday- Friday showroom based! Start Date: ASAP! Responsibilities: As a Showroom Coordinator, you will be the heartbeat of the vibrant showroom, ensuring a welcoming atmosphere and high-quality hospitality services. Your role includes: Hospitality Management: - Book and prepare meeting rooms, ensuring they are pristine and ready for client visits. - Arrange catering that meets dietary requirements while managing lunch orders efficiently. - Maintain a clean, stocked kitchen and monitor supplies daily. - Provide exceptional refreshments during meetings and events, and support with event setups. Showroom Support: - Assist in setting up furniture and the Plaza area for training sessions and events. - Collaborate with the showroom...

Admin Officer Contract: September 2026 Salary: £15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title: Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or...

We are currently seeking an Administrator Receptionist for our client in Surbiton within a Substance Misuse Service. This will be a 3 month post - Monday to Friday 09:00-17:00. The hourly rate will be negotiated between £12.50 - £13.00. Role Purpose Delivering, through excellent customer service and organisational skills, the effective management of administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. To support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action. Key duties and activities of the role Support in the delivery of high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of our...

Role: Import Gateway Specialist – Airfreight Location: Hounslow (TW4) Contract: Ongoing Temporary Hours: Monday to Friday, 9:00am – 6:00pm (40 hours per week) Pay Rate: £13.80 per hour About the Role Centric Talent is currently recruiting for a skilled Air Import Gateway Operator to join our client’s team at their busy air operations centre in Hounslow. This is a fantastic opportunity to work within a fast-paced, global logistics environment. Our client is a leading provider of supply chain solutions, operating in over 170 countries with more than 110,000 employees across 1,300 locations worldwide. They are committed to becoming a Top 5 global 3PL and place great value on empowering their people to deliver outstanding service. Role Purpose As an Import Gateway Specialist, you will manage all aspects of airfreight import operations, ensuring shipments are handled efficiently, compliantly, and cost-effectively. You will work closely with airlines, customs authorities, and...

Fleet Operations Analyst Location: Stockley Park & 1 Trinity Square, London Contract: 12-month (Full-time, office-based; minimum 3 days/week onsite) Role Overview: Responsible for managing day-to-day fleet operations in collaboration with preferred suppliers, acting as the central point of contact for employees within the company car scheme. The role focuses on delivering excellent customer service, ensuring smooth operational processes, and producing accurate fleet reporting. Key Responsibilities: Manage daily fleet operations in partnership with external fleet suppliers Serve as the primary contact for employees within the company car scheme, ensuring a high-quality service experience Produce and maintain fleet reports, including fuel audits, payroll data, and taxable benefit reporting Coordinate weekly HR data transfers, supporting onboarding and offboarding processes Maintain and manage surplus vehicle logs, ensuring efficient vehicle reallocation in line with...

This temporary role as a Customer Fulfilment Coordinator in the FMCG sector involves supporting the smooth operation of secretarial and business support functions. The ideal candidate will ensure accurate and efficient coordination of customer-related tasks in a fast-paced environment. Client Details The employer is a mid-sized organisation within the FMCG industry, committed to delivering exceptional service and operational excellence. They are known for fostering a professional and results-focused work environment. Description Coordinate customer fulfilment processes to ensure timely and accurate service delivery. Manage and update customer records, ensuring all information is current and accurate. Assist with scheduling and communication to meet customer needs effectively. Handle incoming customer inquiries and provide solutions in a professional manner. Collaborate with internal teams to resolve any fulfilment-related issues. Monitor and track orders, ensuring they meet...

Administrator  £18 per hour PAYE 12 month initial contract Stevenage - Hybrid working full time 3 days onsite Open to full time or part time   Working with a large manufacturing company, they are in need of an experienced forward thinker with excellent organisational skills with Admin / secretarial experience   You will be providing an Occupation Health administration function (80%) which includes managing the occupational health database (Cohort), providing statistical analysis data and supporting the OH Manager and OH team with filing and excel sheet tracking.   What are we looking for? An outgoing self-starter - to succeed in this role, you need to be self-motivated, proactive, organised with the ability to multi-task Customer Service experience Experience in accurate meeting minute taking Passionate about proactive health & wellbeing Very good IT skills including MS office Ability to work as a team with others Ability to work under pressure in a busy environment Experience...

A Housing association is currently looking for a Business Support Officer on a temporary basis for about 4 months. Key responsibilities Concierge service – Meet and greet, one stop shop, liaising with IT Dealing with customers, understanding their queries, resolving sometimes challenging issues Facilities Management - building maintenance, Audio Visual (AV) and first line workstation support Post room services – scanning and distributing incoming post electronically Supporting a dispersed workforce – issuing PPE, DSE equipment, Banking Customer service – providing excellent customer service to both internal and external customers including our commercial tenants Administrative duties to support the Business Services Managers (BSM) and to provide services to the wider businesses such as the Governance team and Learning and Development (L&D) training team Budget Management – assisting BSM to monitor budgets, raising purchase orders and reconciling invoices; as...

About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role - Receptionist Responsible for providing a professional front line reception service for the operational estate, providing excellent service provision via meet and greet, telephone and emails. What is the day-to-day of the role: Provide the first point of contact for the office, including professionals clients, KCC staff and members of the public Provide a professionally presented front of house service Responsible for monitoring stock levels of tea, coffee and milk supplies within the office Ensure the office equipment is in working condition Responsible for the issue of visitor badges, enforcing security procedures, acting as a nominated fire evacuation roll cal...

SW-007-Admin-235 Administrator £15 - £16 p/h Contract role 4 - 6 months Working for a Maintenance Contractor Based near Saffron Walden The Opportunity We are seeking an Administrator to support a growing and well-run inhouse maintenance contractor’s administration team delivering social housing maintenance projects in in CB10, CB11, CM22, CM23, and CM24. This is a long-term temporary assignment, initially offered on an ongoing long-term contract, with the potential to extend. Role Summary ITS Property Maintenance is looking to appoint a reliable and organised Administrator to provide comprehensive office and project support to a busy maintenance team. You will play a key part in keeping administrative processes running smoothly, ensuring information is recorded accurately, documentation is well maintained, and the team is supported in meeting project deadlines. Project Background ITS Property Maintenance is working in partnership with a client to deliver major social housing...

We are seeking a friendly and reliable Receptionist in Didcot. You will be primarily responsible for the delivery of the Customer Service experience, as well as assist the Facilities team to ensure a consistent and smooth link with the rest of the site. Receptionist Key Responsibilities: Act as the primary point of contact for guests, delivering a seamless, high‑quality customer experience. Maintain an immaculate reception area and uphold high visual standards across all front‑of‑house spaces. Conduct regular meeting room checks and building walk throughs, reporting issues to Facilities. Report service issues and support continuous improvement of processes. Maintain excellent personal presentation and support a strong "One Team" culture. Answer and direct phone calls Manage incoming and outgoing mail and deliveries Maintain a tidy reception area Assist with basic administrative tasks such as filing, photocopying, and data entry Receptionist Requirements: Previous facilities...

Calling all Office Temps! £13ph to £20ph Come and work for the busiest Office Recruitment Agency in Ashford! We are the most experienced team of recruiters with a combined over 50 years of experience recruiting across the South East of Kent. We have new vacancies coming in every day from the very best employers in Ashford, Maidstone, Canterbury, Folkestone and Dover. To be considered for these Temporary vacancies you need to be registered with Office Angels, ready to start work straight away. Temporary vacancies available at the moment include: Receptionist Administration Finance - Sales & Purchase Ledger, Accounts Assistant, Credit Control Sales Coordinator HR Administration Business Analyst Customer Service Executive All of these roles are working for excellent companies who we are proud to be working in partnership with and who we can recommend as a great place to work. Temporary roles vary from a 1 day booking through to 12 month contracts or even temp to perm. So if...