39 customer service jobs found in Luton

Job Specification - Events Assistant & Customer Service Job Title: Events Assistant & Customer Service Reporting to: Head of Conferences & Events Contract dates: Temporary role between 24 June - 24 September 2026 Pay: £15-£16 per hour Hours: 2-3 days per week (09:30 - 17:30) Location: Hybrid - remote working plus visits to London HQ in Victoria Overview We are seeking a highly organised and proactive Events Assistant to support a busy Conferences & Events team in the delivery of a large-scale autumn conference. This is a varied role offering exposure across event operations, customer service, and administration. Key Responsibilities Customer Service Act as a key point of contact for event attendees Handle enquiries via email, phone, and video calls Registration Management Support registration process using systems such as EventsAir and CRM platforms Assist attendees requiring one-to-one support Administration Manage inbox queries and follow-ups Chase...

Customer Service/Administrator needed for a Warehouse & Trade Counter 📍 Chelmsford 💷 Temp to Perm Opportunity 🕒 40 hours per week | Monday - Friday | 8:00am - 5:00pm (1-hour unpaid lunch) 🚗 On-site parking available We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment. About the Role This is a varied, hands-on position combining warehouse duties, customer service, and administration. You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations. Key Responsibilities Providing excellent customer service at the trade counter, via phone, and email Picking, packing, and preparing stock for collection or delivery Taking deliveries, unloading, sorting, and storing goods...

My client based in St Albans are seeking an experienced administrator and customer services person who has an excellent telephone manner, very good data entry skills and are proficient in database entry and are familiar with using word and excel. You will have a background in admin or customer services and be skilled in dealing with customers in a professional and friendly manner. You character traits will be organised, approachable, friendly and with a really good work ethic. You will be responsible for handling the clients on the phone and making sure their enquiries are dealt with in a timely and efficient manner looking at sales opportunities whilst on the phone to the client and recording the information in the database. In addition you will be comfortable selling to clients on outward bound calls and building a rapport to encourage the clients to order more products. Working in a small but friendly team. The role is Monday to Friday 9am to 5.30pm with parking on site. The...

Administrator Luton £13.45 per hour Temporary to Permanent Opportunity Monday to Friday | 8:30am - 5:00pm In the office everyday. We are currently recruiting for an Order Processor to join a well-established and growing business based in Bedfordshire. This is an excellent opportunity for someone with administration, customer service or order processing experience who enjoys working in a fast-paced environment and takes pride in delivering a high level of accuracy. This role is initially offered on a temporary basis with the genuine opportunity to become permanent for the right person. The Role As part of a busy and supportive team, you will play a key role in ensuring customer orders are processed accurately and efficiently from start to finish. Responsibilities will include: * Processing customer orders and purchase orders * Managing product codes, pricing information and delivery details * Handling customer queries and order amendments *...

Our client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception Host for a prestigious client based at Hatfield. The main feature of this role will be to provide exceptional customer service. This role has no direct reports although working collaboration with the Facilities Manager, Contract Support team and 3rd party specialists such as security is integral to the role. Working hours: 8:am- 5 pm – Monday to Friday Primary Objectives and Tasks: * Provide a high standard of reception service, meeting and greeting visitors and staff arriving on site * Providing support to the client and answer calls and emails in a professional and timely manner * Managing the meeting room bookings on request for the client’s staff * Keep the reception area clean, tidy and clutter free * Receive visitors – assisting them in signing into the Concierge System or advance preparation of passes & announcing their...

Are you a supply chain professional who thrives on keeping complex operations running smoothly? We're looking for a driven Supply Chain Planner to join a business based in Watford. This position is an excellent opportunity for someone with supply chain experience to develop their skills in an interesting industry. In this role you will take end-to-end ownership of ordering, planning and delivery for customers. This role is both analytical and stakeholder-facing, so we are looking for someone who is data-savvy and excellent at building strong relationships. This is offered on an ongoing temporary basis, initially estimated for 6 months but may continue beyond this due to business growth. Monday - Friday, Hybrid working. Paying the hourly rate equivalent of £30,000 - £35,000pa depending on experience. We are looking for someone who is immediately available for work and can begin ASAP. If this position sounds of interest to you then I would love to hear from you! Duties to...

Flexible Receptionists Required - Join Our Temporary Team (Watford Area) We are looking to connect with one or two experienced, flexible Receptionists to join our trusted temporary bank, providing ad hoc cover across prestigious, highly image-conscious offices in the Watford area. This is a fantastic opportunity for individuals who take genuine pride in creating exceptional first impressions and enjoy working in smart professional environments. You will be naturally welcoming, warm and personable, with a strong focus on delivering outstanding customer service and hospitality. We are particularly keen to meet those who are highly organised, proactive and take pride in maintaining a clean, tidy and efficient front-of-house environment. The role offers flexible, ad hoc shifts on both weekdays and occasional weekends, making it ideal for those seeking variety and flexibility in their working week. Please note: all work is office-based. If this style of work suits you and you...

Our client has a full-time vacancy for a Senior Administrator. This role is offered as a temporary position and is working hybrid, 37 hours per week. Initially expected to last till September, with potential to be till December 2026. The role Responsible for the delivery of high levels of administration and customer support. * Supporting the internal processes for the recruitment of students to award-bearing courses * Managing communications to students before, during and after their formal registration periods, to ensure that they have accurate and timely information in order to manage their studies, including communications directly by phone and email, in group meetings and sessions, and through virtual learning environments * Ensuring the proper induction of students at initial registration and at key points in the course or programme delivery cycle (e.g. study tours, group projects, individual research projects * Ensuring that other areas of Education Services are...

Our client has a vacancy for an Administrator. This role is offered as a temporary position and is working hybrid, 37 hours per week. Initially expected to last till September, with potential to be till December 2026. The role Assisting with the timetabling process Managing attendance monitoring inbox and processing meeting notes Setting up meetings Using specialist software to create student feedback forms and QR codes General office administration Requesting information from academics Requirements You will need to be a quick learner, adaptable, accurate and flexible with excellent customer service skills. You will have experience with Word, Excel, Outlook, MS Teams and be able to quickly pick up and adapt to different software packages. * Ability to build and sustain relationships across a diverse organisation and with external stakeholders * Proven decision making ability * The ability to communicate clearly * Self-motivated, methodical and highly...

Evening Receptionist June Temp cover £14ph Camden, North London 4:30pm - 9:00pm A leading property client is seeking an Evening Receptionist to deliver a first-class front-of-house and switchboard service for holiday cover and adhoc dates during the summer months. Key Responsibilities Deliver a professional and welcoming reception service, ensuring a smooth visitor experience Handling calls, messages, and enquiries efficiently (including international calls) Manage meeting room bookings, including AV and refreshments Arrange taxis, couriers, and travel via approved suppliers Support desk bookings and equipment loans, liaising with IT, hospitality, and facilities Monitor building access and ensure all security procedures are followed Act as a point of contact Work closley with contractors and cleaning staff where required Secure and lock the building at the end of each shift Maintain reception records and documentationSkills & Experience Previous reception, front-of-house,...

A Housing Association is currently looking for an Estates Administrator on a temporary basis, based in Acton, West London. Key responsibilities are as follows Serve as a primary point of contact for residents and visitors, addressing enquiries and incidents as they arise and taking appropriate action. This involves responding to phone calls, managing email enquiries, and handling face-to-face interactions. Handle low-level anti-social behaviour issues, by providing guidance to residents and facilitating communication with relevant authorities. Monitor CCTV systems and provide footage of criminal activities to police when necessary. Respond swiftly to emergency situations, such as insecure entrance doors or faulty lifts, and escalate urgent repairs promptly. Coordinate contractor visits and provide access to the premises as needed. Monitor parking areas and address any violations or concerns. Assist with reporting communal repairs and conduct regular inspections of communal...

Assistant - Visual Impairment Support Location: Barking Hours: Monday to Friday, 09:00 - 16:30 (Full-time, on-site in Barking) Pay: £15.00 per hour Contract: Initially 3 months (with funding secured for up to 3 years) About the Role We're seeking a compassionate and proactive Assistant to provide dedicated support to a visually impaired colleague within our client's Customer Service team. Working closely with the employee, you will provide practical, day-to-day support to enable them to successfully carry out their role handling public enquiries relating to waste, education, housing, council tax, electoral enquiries, and more. Key Responsibilities Provide 1:1 support to enable effective completion of daily tasks Assist with navigation of websites, systems, and digital platforms Support with saving documents and managing files Carry out data protection checks to ensure service users are correctly identified Communicate clearly and effectively at all times Follow...

Temporary Life Science Administrator Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This is a significant role supporting an important project, where you will be migrating sequences from one application to another. You will need to address any sequences that present challenges, which will necessitate technical knowledge that will be provided through training. Attention to detail is crucial, as you will be handling a high volume of data in Excel spreadsheets. Additionally, you should possess strong communication skills, as you will be interacting with both external and internal stakeholders via email. This role would be an ideal step for a Life Science graduate who is looking to make a transition into an administration role. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid...

Job Title: Part-Time Patient Coordinator - DBS required Location: City of London Hours: Part-Time (2 days a week) Salary: £14.00 hourly rate About the Role We are seeking a compassionate, highly organised Patient Coordinator to join our leading fertility clinic on a part-time basis. This role is pivotal in ensuring patients receive a seamless, supportive experience throughout their fertility journey. You will act as a key point of contact for patients, coordinating appointments, providing administrative support, and delivering exceptional customer service in a sensitive healthcare environment. Key Responsibilities Act as the first point of contact for patients via phone, email, and in person Coordinate and manage patient appointments, ensuring efficient clinic scheduling Guide patients through their treatment journey, providing clear information and support Maintain accurate and confidential patient records in line with GDPR and clinic policies Liaise with clinical teams...

The main function of an Office Porter is to maintain a clean and attractive office space. The Office Porter supports janitorial functions and sustains the building interior and exterior with great attention to detail. Job Responsibilities: * Daily cleaning of the building includes, but not limited to: sweeping, mopping, vacuuming, restrooms, disposing of garbage, stocking, unpacks and receives all supplies, moving furniture for events and set-ups etc. * Perform general building maintenance tasks as needed including building start-up, minor electrical, minor plumbing, replacement of lights, general building clean up (interior and exterior), recycling and any other building maintenance needs in order to maintain efficient building operations. Skills: * Team player and detail oriented. * Professional, friendly demeanor, and maintaining a positive attitude. * Basic ability to work independently and manage one's time. * Ability to communicate effectively with client, supervisor and...

Planner Based in Lambeth Temp-Perm Fully Office based About the Role We are seeking an organised and proactive Planner to join our social housing team. The successful candidate will be responsible for scheduling and coordinating repairs, maintenance, and operational works to ensure excellent service delivery to residents and clients. Working closely with operatives, supervisors, subcontractors, and residents, the Planner will ensure appointments are efficiently arranged, resources are effectively allocated, and all works are completed within agreed service levels and contractual requirements. Key Responsibilities Schedule and allocate repair, maintenance, and void property works to operatives and subcontractors. Manage diaries and workloads to maximise productivity and meet performance targets. Liaise with residents to arrange, confirm, and amend appointments as required. Monitor job progress and make adjustments to schedules in response to changing priorities. Ensure...

Pest Control Scheduler Southwark Ongoing contract – initially 6 months Location: SE15 3SN PAYE: £19.40 per hour Job Purpose To coordinate and schedule appointments and programmed works, ensuring the Pest Control Service (PCS) delivers an efficient, effective, and customer-focused service. The postholder will support the coordination and administration of PCS operations, services, and infrastructure across all business areas, ensuring compliance with service standards, legislative requirements, and Council policies for both internal and external customers within and beyond the Borough. Hybrid working arrangements will be available following a successful induction period and once the postholder has become familiar with PCS administrative processes and procedures. Candidate Profile The successful candidate will possess strong administrative and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent IT skills are essential,...

Job Title: Warehouse Stock Administrator Location: Northampton Pay Rate: Earn £12.71 to £13.71 p/h Shifts: Various Shifts Available (AM, PM + Nights available) Experience: Previous experience in logistics, procurement or operational Administration is essential Nexus People are seeking a proactive and detail-oriented Stock Administrator to support our clients warehouse operations across inbound, outbound, and stock administration. This hands-on role requires excellent organisational skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced environment.   Employee Benefits: Competitive Salary: £13.06 to £13.44 p/h Immediate Starts: Begin earning immediately Weekly Pay: Payday every Friday Overtime Opportunities: Boost your earnings Excellent Facilities: Comfortable break areas with a pool table Vending machines Subsidised canteen Free, secure car parking  EV charging Free hot drinks Professional Development: Full training Free upskilling...

Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: £14.50-£16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing...

Admin Technician – Support Services (Temporary) The Role: We're recruiting an Admin Technician on behalf of a well-established organisation based in Huntingdon, to cover a 12-week sickness absence. This is a full-time temporary position working 37 hours per week, Monday to Friday, paying £14.59 per hour — and an excellent opportunity for an organised, reliable administrator with a confident, professional manner. Based at a busy central laboratory site, you'll be supporting the Support Services Manager across a varied mix of administrative, procurement and front-of-house duties. No two days will be identical, and you'll be the first point of contact for a range of internal and external enquiries — so a calm, approachable manner and the ability to prioritise effectively are key. Main Responsibilities: * Providing day-to-day administrative support to the Support Services Manager * Greeting and signing in all visitors to site and supervising during their visit * Preparing...