3 jobs found in Newcastle-under-Lyme

Project Coordinator Location: Stoke Type: Full-time | 6‑month FTC Salary: £13 per hour We are seeking a highly organised Project Coordinator to provide central support to Internal Account Managers, Planning teams, and Field Installation teams. You will play an essential role in coordinating projects, liaising with customers, and ensuring smooth and efficient delivery from start to finish.    What You’ll Be Doing Act as a central point of contact and support for clients Manage customer expectations through clear, consistent communication Build and maintain strong, collaborative client relationships Liaise with internal teams and subcontractors to ensure timely and accurate project delivery Coordinate multiple one-off jobs and ongoing projects simultaneously Schedule and plan jobs effectively Provide project updates and reporting for internal and external stakeholders Solve problems and escalate/report any site issues Provide cover for colleagues during annual...

Onboarding Coordinator - Temporary Position Location: Keele , Newcastle Under Lyme , (Hybrid) Start Date: ASAP Contract Type: Temporary Working Pattern: Hybrid (2 days per week in office; remaining days remote) Pay: £25,500 pro rata We have an exciting opportunity to join our Onboarding Team as an Onboarding Coordinator! In this role, you will play a key part in supporting candidates throughout their journey of starting a new role. You'll ensure a smooth and positive onboarding experience by guiding new hires through the process, coordinating documentation, and providing the information they need to succeed from day one. What You'll Be Doing Manage a portfolio of 40-50 onboarding contractor cases at a time. Handle inbound and outbound calls while maintaining service level agreements. Serve as the primary point of contact for screening and contract-related queries. Provide regular and timely updates to all stakeholders throughout each onboarding process. Send and collate...

Customer Care Advisor Location: Winsford | Full-Time | 3 months temp (initially) with a view to go perm Working Hours: Monday-Friday 9am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise...