May 13, 2026
Helpdesk Coordinator
📍 Winsford
🕘 Full time: Monday–Friday, 9:00am–5:00pm
Pay rate: £13.85
We are a growing facilities maintenance company seeking a reliable and organised Helpdesk Coordinator to join our team. This is a key role at the heart of our daily operations, ideal for someone who is confident, customer-focused, and thrives in a fast-paced environment.
The Role
As a Helpdesk Coordinator, you will be responsible for managing incoming requests, coordinating maintenance activities, and ensuring excellent service delivery to our clients.
Key Responsibilities
* Handling incoming calls and emails from clients, subcontractors, and engineers
* Logging and managing maintenance jobs accurately via the helpdesk system
* Coordinating with engineers, subcontractors, and suppliers
* Raising, issuing, and following up on quotes
* Providing regular updates to clients and managing jobs from start to completion
* Escalating urgent or overdue issues appropriately
* Maintaining...
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CV-Library
CW7, Winsford, Cheshire West and Chester
Contractor