3 jobs found in Swansea

Your new company An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Your new role Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks, completeness checks of notifications and applications submitted online. Record all phone calls and email queries via CRM system and triage as necessary. Carry out ID checks for DBS renewals for inspectors. Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details before communicating with a provider. Informing the relevant team of problems arising. What you'll need to succeed Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases. Excellent written and...

The Research & Insights Manager will play a key role in analysing customer service data to provide actionable insights that enhance service delivery. Based in South Wales, this fixed term contract position offers an exciting opportunity to contribute to the public sector. Client Details The employer is a well-established organisation within the public sector, known for its commitment to improving services for the community. With a supportive work environment and a focus on innovation, the organisation fosters a collaborative approach to achieving its goals. Description Analyse customer feedback and data to identify trends and areas for improvement. Develop and present detailed reports to inform strategic decision-making. Collaborate with internal stakeholders to implement customer-focused initiatives. Monitor the performance of customer service processes and suggest enhancements. Provide data-driven insights to support key projects and objectives. Utilise research...

Weighbridge Administrator Newport Contract £13.26 per hour Our client is looking for an experienced is looking for a Weighbridge Administrator Location: Docks wat recycling centre - site based role Working Hours: Monday – Thursday, 07:30 – 15:30; Friday, 07:30 – 15:00 (37.5 hours per week) A diligent and reliable Weighbridge Administrator to join our operational team. Working within a collaborative two-person department, you will be responsible for the accurate monitoring and recording of all vehicle movements entering and exiting the site. This role is fundamental to maintaining our operational flow and ensuring regulatory compliance. Key Responsibilities Weighbridge Operation: Efficiently operate the site weighbridge system to record vehicle weights and generate accurate documentation. Data Management: Maintain precise digital and manual records of all site transactions, ensuring all data is entered into company systems with high attention to detail. Traffic Coordination: Direct...