May 07, 2026
Location: Kings Langley
Contract: Temporary
Salary: £12.71
Job Purpose
The GP Receptionist with triage experience plays a vital frontline role within the practice, providing high-quality administrative and patient-facing support. The post holder will act as the first point of contact for patients, using care navigation and triage skills to ensure patients access the most appropriate healthcare service in a timely and safe manner.
Key Responsibilities
Patient Reception & Communication
Act as the first point of contact for patients attending the practice, in person and via telephone
Provide a professional, friendly and empathetic service at all times
Manage high volumes of calls efficiently while maintaining confidentiality
Handle sensitive and potentially distressed patients with care and discretion
Triage & Care Navigation
Use agreed triage protocols and care navigation principles to assess patient needs appropriately
Signpost patients to the most suitable service...
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Kings Langley, Hertfordshire
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